Eothen Homes

45 Elmfield Road, Gosforth, Newcastle upon Tyne NE3 4BB
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9.9 62 Reviews
  • Eothen Homes, Newcastle upon Tyne
Eothen Homes in Gosforth provides day care, respite care and rehabilitation care for older people.

A purpose-built building provides residents with spacious bedrooms and en-suite facilities, as well as large gardens and outdoor sitting areas.

The home has a pleasant interior and a friendly team of staff, committed to high standards of Christian care. All carers are highly-qualified and resourced to meet exceptional standards.

A versatile approach to daily living allows residents to personalise their own surroundings, while there is also access to assisted bathing and showers for anyone with mobility issues.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 37 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1063
  • RESPITE Self-Funded Residential Care: from £1089

Double room occupied by 1 person - £1063 per week

These prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements.

Good to Know

Group/Owner

Person in charge

  • Louise Hearl (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (37)

Eothen Homes Reviews (62)

9.9

Eothen Homes has a Review Score of 9.9 (9.883) out of 10, based on 28 reviews in the last 2 years.
Over all time Eothen Homes has 62 reviews.

Overall Experience
  • 52
  • 9
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Date Published
  • 62
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  • 28
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Reviewer Connection to Eothen Homes
  • 22
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  • 9
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  • 1
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Total of 62, showing 21-40
Review from J D (Niece of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute you walk through the front door there is such a warm, friendly and homely feel to the home. The staff are so friendly, caring and nothing is a problem if you need help or information.
My aunty is so comfortable in her room and regularly gets carers checking in on her so she is never
left too long on her own. She loves the meals and takes her meals twice a day in the dining room. Thank you so much for all your care.
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Review from James M (Son of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been in the kind, considerate care of the team at Eothen for just over a year now.
We cannot praise the whole team at Eothen highly enough.
The senior staff and management have always been extremely helpful to our mother, and communication has been great.
We get constant updates regarding
my mum and well-being from staff via emails, and when we visit, we speak to staff for updates.
The care staff, housekeeping team and admin are so welcoming. The catering staff also deserve praise too.
A big thank you to everyone my brother and I appreciated all you do for our mother.
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Review from Jane M (Wife of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has stayed for a week's respite on a couple of occasions, and when he needed permanent care we had no hesitation in applying to Eothen. He has now been a resident for 3 months. His mobility has improved - as he said, there is always someone around to help him get out of a chair. So he is
more relaxed. We both find all the staff are friendly and approachable. He is encouraged, but not pressured to take part in activities that make life more interesting - especially indoor cricket, nursery children visits, outings for events, and bingo!
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Review from Kate H (Daughter of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at this exceptional home are fantastic. The love and care, and humour, they provide every day is wonderful. It is a genuine home-from-home for the residents. I cannot recommend Eothen Gosforth highly enough. Thank you.
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Review from Emma F (Niece of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has very sadly recently passed away. She spent a long time in Eothen and was very happy. All the staff were wonderful to her and couldn't have done more to support the family. They made her time there comfortable and enjoyable. The care she received couldn't have been better. Thank you all.
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Review from Jeff R (Son-in-law of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Eothen Homes for almost two years. In the times I have visited her I found the staff to be first class. The home provides activities for the residents which helps to stimulate them. They also take the residents to local garden centres and other places of interest.
The food that is served is varied and to a very high standard. I can't help but praise the staff enough for the caring support they give the residents. Eothen Homes are first class all round.
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Review from Oluwaseun O (Friend of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Eothen Homes is known for its excellent reception to service users. They put their patients/service users first in everything. They render first-class patient care. They are a trusted and respected Christian charity that provides residential care for old people based on Christian principles and values
according to their statement of faith.
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Review from Pauline R (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have the highest praise for the Eothen Homes. My mother has been there for almost 2 years and has received kindness and care. Above all, there is a homely and relaxed atmosphere and activities every day to keep her stimulated and occupied. It gives me peace of mind to know she is well cared for and
couldn't speak highly enough of the wonderful care they provide on every level.
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Review from C H (Daughter-in-law of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We cannot praise the staff at Eothen Homes highly enough, The care and kindness shown to my mother-in-law since she became a resident in January 2023 have been exceptional.
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Review from Mark H (Son of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole atmosphere is friendly, efficient, warm and welcoming. Every member of staff goes out of their way to make you feel welcome and nothing is too much trouble.
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Review from A M (Resident) assisted by family/friend published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed being there. I didn't know what to expect but I was pleased with everything really. The carers who look after me were excellent very patient and helpful. At the dining table, the men were very helpful and the kitchen staff were very helpful.
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Review from J C (Son of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is a resident at Eothen Homes in Gosforth and has been here for just over two years. She enjoys the staff who are helpful and considerate and also enjoys the other residents.
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Review from Irene T (Daughter of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Eothen Homes for over 19 months and in all of that time the staff have treated her with the utmost care, dignity and compassion. Now at 95 and becoming more frail, assessments and all necessary adjustments to her care have been made ensuring her continued comfort and safety.
They have an excellent team internally with a great source of external services in the nurses, doctors, dentist, hairdresser and chiropodist. The grounds of the garden are very well maintained and a delight to see.
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Review from Kate H (Daughter of Resident) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who is ninety-one and requires a wheelchair for mobility, has been a resident for almost two years. I simply cannot praise the home and the staff highly enough. The home is just that, a home from home, set within lovely grounds. All of the staff are kind, helpful, approachable and friendly,
and nothing is too much trouble. My mother is wonderfully looked after and that gives me peace of mind.
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Review from Jacqueline L (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Eothen (Elmfield Road) for just over 6 months. Sadly she had to leave when her care needs became more acute, but during her stay there, I was overwhelmed by the patience and positivity of the staff. Everyone works so hard to help the residents feel safe and cared for in a
homely environment. What thoroughly lovely, helpful people they all are!
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Review from C N (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum moved into residential care, I was very concerned about how she would be looked after. We chose Eothen because it felt homely and everyone seemed so warm and caring. It was the best decision we made. The care is absolutely amazing, staff are all so lovely with both residents and visitors.
I can not recommend this care home highly enough and feel so lucky to have found it.
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Review from Margaret F (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all lovely. They are helpful, caring, considerate and professional. Nothing is too much. The staff are always willing to carry out all tasks that are requested. My mum has been a resident at Eothen for 2 years. I know she is well cared for and in a safe environment. The only thing I would
like to see is the staff wearing their names. I know wearing a badge isn't really appropriate when moving and handling residents, however it would mean both residents and visitors would know who they are speaking to.
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Review from Sarah T (Daughter of Resident) published on 3 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90-year-old Mum has been at Eothen, Gosforth since July, following a spell in hospital. Initially, her stay was just for respite and she was welcomed very warmly indeed. The staff were superb and quickly assessed Mum's medical needs and personal wishes. From regular doctors' visits to early morning
cups of tea, the staff have been faultless in their work. Mum has remained in this wonderful Home and continues to reap the benefits of first-class care. Thank you so much.
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Review from David P (Son of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother is now 95 years and has enjoyed the last 18 months in this wonderful care facility. The management and staff team provide a consistent, professional service which is all very much appreciated. Even the gardens and planting are beyond normal expectations. Many thanks indeed, Eothen Homes.
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Review from Timothy A (Friend of Resident) published on 18 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are the best when it comes to taking care of residents. Their employees are highly trained and they are good in what they do. They ensure that their resident/ service user is comfortable and thereby putting them first in all they do. They are the best in hospitality.
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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Eothen Homes is calculated as follows: ( (297 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 334 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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