Eothen Homes

45 Elmfield Road, Gosforth, Newcastle upon Tyne NE3 4BB
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9.9 61 Reviews
  • Eothen Homes, Newcastle upon Tyne
Eothen Homes in Gosforth provides day care, respite care and rehabilitation care for older people.

A purpose-built building provides residents with spacious bedrooms and en-suite facilities, as well as large gardens and outdoor sitting areas.

The home has a pleasant interior and a friendly team of staff, committed to high standards of Christian care. All carers are highly-qualified and resourced to meet exceptional standards.

A versatile approach to daily living allows residents to personalise their own surroundings, while there is also access to assisted bathing and showers for anyone with mobility issues.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 37 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1063
  • RESPITE Self-Funded Residential Care: from £1089

Double room occupied by 1 person - £1063 per week

These prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements.

Good to Know

Group/Owner

Person in charge

  • Louise Hearl (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (37)

Eothen Homes Reviews (61)

Total of 61, showing 41-60
9.9

Eothen Homes has a Review Score of 9.9 (9.862) out of 10, based on 28 reviews in the last 2 years. Over all time Eothen Homes has 61 reviews.

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  • 51
  • 9
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Date Published

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Review from P T (Son of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most impressive thing about this establishment is the impressive care given to all residents by all carers. As a son of a resident who moved in 2 months ago, it has been very reassuring - the level of quality care, consideration, and sensitivity my mother has received.

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Review from Susan R (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is all I had hoped for and more. My mother moved into the home just before Christmas and quickly took to the social side of life in Eothen. After a while, I stopped worrying about her because I knew she was in good hands. The standard of care is exemplary. The carers are obviously well
trained but they have lovely natures as well. I am so grateful to them all.

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Review from S H (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful and always willing to discuss and address any queries and concerns I have. I am confident that my mother is very well cared for. The home itself is comfortable and welcoming and the garden is beautiful.

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Review from John B (Nephew of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and her fantastic, caring team have gone the extra mile in helping my aunt settle into Eothen, Gosforth home. From the moment she first arrived each of the staff has made her feel welcome and nothing is too much trouble. Her room is spacious and comfortable. The care is first class and my
aunt has settled really well in this new chapter of her life. I only have praise for the team. Many thanks.

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Review from P H (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Eothen Home Wallsend, since the end of November. The staff have been excellent and very caring, nothing is a problem to them. It was a hard decision to make to put my dad into care, but as a family we know he is well looked after. Dad settled in without any problems which
made the transition a lot easier. We cannot thank the staff enough, they always make you feel welcome and have a smile when I visit. I would recommend this care home to anybody who is looking for somewhere to put a relative who needs care. Thank you again to all the staff for your kindness.

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Review from N R (Son-in-law of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and hard-working staff. My mother-in-law is safe, happy, and content at Eothen House. The care home is located in a pleasant residential area. Staff make time to discuss how to support the residents and tell you how they are.

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Review from Frances D (Daughter of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the care that our father is receiving. The home is comfortable and welcoming and the staff are caring and competent. We are always advised of any problems promptly and they are dealt with immediately. Finding Eothen was a godsend at a difficult time in our father's life.

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Review from Gill B (Daughter-in-law of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Eothen Gosforth for coming up to 7 years now. Naturally, in the beginning, she found it difficult to settle in, giving up her home of many years, a home that she didn’t want to give up. Sadly no longer able to look after herself, or able to adjust to a live-in
carer, we took the decision to look carefully into choosing a care home in the area she knew and was familiar with. We did a lot of research into what was available in terms of surroundings, comfort, facilities, combined with friends' personal recommendations and meeting the staff who would become responsible for her. During her life at Eothen, her every need has been totally taken care of with the utmost care and consideration. She has always felt looked after cared for, with reassurance in times of doubt with understanding and compassion. I personally can not thank the wonderful staff at Eothen Gosforth enough for all that they do.

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Review from Anne P (Daughter of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is very well looked after at Eothen and the staff are helpful and friendly. The home is well managed. If there are any queries I am listened to and my questions are answered and action is taken if necessary. There is good communication between the home and relatives.

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Review from John P (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has done very well to keep the residents safe during the COVID pandemic. Although naturally there have had to be restrictions in place, they have made great efforts to allow visiting to still take place, in the gazebo in Summer, and recently in the visitors booth in the lounge.

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Review from Vince T (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a caring, excellent home. The sign on entering says 'this home is full of love and laughter'. The sign is absolutely correct. Caring, good-natured and patient staff, homely comfortable surroundings and a reassuringly warm and safe atmosphere. When I'm of age, I'd love to live here. The food
and drink is plentiful and of very high quality, the staff make every effort to engage and entertain the residents, worthy of particular praise in light of the current covid situation. They keep the residents safe and reassured and both my brother and myself know our Mum is being cared for properly. How do we know? Because we visit every day and we can see how relaxed and contented she feels. She's always well turned out and looks very healthy and full of life. They provide regular entertainment, be it a 50s themed day with dancing and music or special theme days with meals from around the world. A lovely place indeed. Can't praise it highly enough.

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Review from Grant M (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is a resident, suffers from vascular dementia and is very frail, was recently admitted to hospital with an infection. She could neither eat nor drink. The prognosis from the two hospitals she was admitted to was not good and she was bed-bound, with the likely outcome being that she may
have to be admitted into nursing care. However, Eothen Gosforth offered to take her back to provide her with a recognisable environment and carers she was familiar with. At the time of returning to the home her doctor's prognosis was that little could be done and end-of-life care was initiated. However, within a week, the wonderful carers had her dressed and sitting in her favourite armchair in the lounge ensuring that she take the fluids necessary for recovery. I cannot praise the carers and management of Eothen highly enough. They are like an extension of the family and have provided wonderful care, even though the challenges of the pandemic.

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Review from Ann D (Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied. The staff are friendly and helpful.

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Review from John T (Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a happy home. The staff are always very willing to do anything requested. They seem to be very well chosen when appointed.

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Review from S S (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was hospitalised following a fall and deemed unable to resume independent living. Eothen decorated a room for her and she moved in with her own furniture 3 and a half years ago.
The best move she ever made.
Now 101 years old, she is happy, relaxed and safely cared for. Eothen is her home in
every meaning of the word and the staff part of her extended family.

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Review from Dorothy K (Cousin of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Eothen Homes over the past 12 months has been very positive. My cousin has been a resident for over 12 months and he care and personal happiness has been exceptional.
She feels that she is treated with respect and her opinions on matters that affect her are always listened to.

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Review from Molly P (Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after by caring, kind people.
Nothing is too much trouble.
Interesting outings and activities if you want to be involved.
Good variety of meals served in pleasant surroundings.
Lovely gardens which are well maintained and enjoyable to sit in during the warm weather.

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Review from N L (Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here and this feels like my home.

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Review from H T (Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personally, I feel very at home.

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Review from Bernard S (Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Eothen is very homely.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Eothen Homes is calculated as follows: ( (290 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 334 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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