
Our family has stuck gold getting a place here for Mam.Yvonne R(Daughter of Resident/Service User)



Our family has stuck gold getting a place here for Mam.Yvonne R(Daughter of Resident/Service User)



Just a short hop from Newcastle and a pleasant drive from the historic Corbridge Roman town and Hadrian’s Wall, Sovereign Lodge is a purpose-built home in the village of Westerhope. It is connected to its smaller adjacent sister home, Sovereign Court, and provides residential and respite care to those living with dementia.
The care home offers residential care, dementia care and respite care with a highly skilled team of compassionate and...
Care Provided by Sovereign Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Good to Know
Group / Owner
- Mariposa
- Private Owned
Person in charge
- Teresa Stephenson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors are always welcome at Sovereign Lodge. Please visit through the main reception, and a member of the team will be happy to assist you.
Parking
- Parking available at front of care home. Vehicle and belongings left at owners risk.
Sovereign Lodge Reviews (58)
Sovereign Lodge has a Review Score of 9.3 (9.261) out of 10, based on 13 reviews in the last 2 years.
Over all time Sovereign Lodge has 58 reviews.
The staff and carers at the home in my own opinion are wonderful people. I know my sister is very well looked after. They are always willing to answer any questions and treat all residents with care and cheerfulness. I have personally told them I am "over the moon" my sister is there.
Thank you for your kind review. This feedback means a lot to the team and i will share this with them.
The staff work extremely hard and I sometimes feel that there should be more staff working to cope with the amount of residents and the individual care each person needs.
Thank you for your lovely review. We really appreciate the kind and positive feedback.
My mother has been a resident here for 14 months. During this time I have felt that the care she has received has been exemplary. Any concerns that I have had have been dealt with promptly, with care and compassion. I would like to commend the staff here for the care they provide.
Thank you for your kind review. Positive feedback is great for the team.
My mum seems very happy with the care she's getting. I have no concerns about the safety of my mum. The staff are very friendly, efficient and organised. My mum has her favourite carers and keeps mentioning them by name. It's important to me she gets the right care, as she has no family apart from myself (her only son). I feel the staff are easy to approach and talk to and we are both respected. The only negative, she doesn't like or eat all the food she gets.
Thank you for your kind review. I will be sure to share this with the team.
Staff are excellent, friendly. Home lovely and clean. Always updated on events, social gatherings and my parents health.
Thank you for your lovely review. I will share this with the team.
Everything that is done at the home is to ensure that their residents are cared for, included with all activities and generally well looked after.
All staff are good however, there are some staff who go above and beyond - excellent.
Thank you for your review. I will share this with the team.
My dad or I visited mum every day and only ever heard every member of staff being really kind to the residents. From the care staff to the housekeeper, launderers, cleaners, handyman, hairdresser, they all talked to mum and us and helped whenever they could. Mum's clothes were beautifully kept and she was also carefully dressed, showered and hair done, which made a huge difference to my dad too. When she received a terminal cancer diagnosis, they welcomed her back and cared for her so lovingly until her death, for which we will forever be grateful. The close links with the GP surgery (weekly visits and responsive to concerns) were invaluable.
Dementia is horrific but the staff at SL helped ease the pain for mum and all our family.
Thank you for your kind review. It really makes a difference to the team when they hear this lovely feedback. I will be sure to share this with them.
Fabulous afternoon playing "bonkers bingo". Full house of residents and their families all had fun (or so it seemed!)
Thanks for your review. It really is good fun!
Excellent care home. Staff very friendly and so helpful to residents. Only wish I had put my own dad in this home. They spend a lot of time entertaining the residents. They are aways well cared for, nice and clean and every need is seen to. May benifit from more staff as they work so hard to see to every residents needs.
Thank you for your kind review. I will share this with our team.
It has been good, the food is good and the activities are good. The staff are very helpful.
Thank you for your kind review. I will share this with the staff team. I am glad to hear you are enjoying your time with us.
My wife has been in Sovereign Lodge for more than a year. The care she has been given has been exceptional. The staff are always there for her and treat her with care and compassion and are always cheerful. Nothing is a problem.
Thank you for your kind review. I will share your feedback with the staff.
After a meeting with management and seniors agreement was made that medication was made and administered and watched by seniors to ensure it had been taken also more communication between staff and me (or sibling). If anything to report e.g. falls, appts etc. This happened for a short while but reverted back. Ongoing rash was not treated until I pointed it out (can't understand as it was clear to see if Mam was having regular baths). Also found medication in the draw not taken. Communication after the complaints above has resumed when it works it works but would like it to work more regularly on the plus side friendly, safe and good meals. (Mam is happy most of the time).
Thank you for your review. I am sorry to hear you are still unhappy. Please feel free to speak to myself or the Deputy when you visit if you have any further concerns.
It has a pleasant appearance with decoration which encourages conversation.
The staff are also pleasant and know and use the Christian names of the residents.
Similarly, the grounds are well-kept.
All in all, these facets point to a well-run and resident-focused environment.
Thank you for your kind review. I will share this with the team.
I visited Sovereign Lodge with my two young daughters to visit Grandma. It was a Friday afternoon and they were due to play Bingo. We were allowed to join in and the girls had a great time. It was lovely to see the residents all having fun and the activities co-ordinator was great, the kids thought she was so funny. Everyone had a great time and were given tea and cakes too. Great job Sovereign Lodge - I am so glad my granny is so well looked after. My oldest daughter has been brought up visiting the home often.
Thank you for your lovely review. I will share this with the team.
I went to visit my mam, and she was with other residents and staff in the dining room. They were having a craft session and colouring in, with the staff assisting those who needed help. Everyone was nice and relaxed and enjoying themselves. It was lovely to see the rapport the staff had with everyone, especially my mam as she was laughing and enjoying herself. It was so lovely to see the fantastic interaction.
Thank you for your lovely review. I will share this with the staff team.
From day one, very friendly and welcoming staff. Sovereign Lodge is light and airy and kept clean and tidy. Staff are very helpful and approachable, nothing is a problem, and have the knowledge and experience to deal with residents' needs. My mother is encouraged to join in many activities by the staff, who really put themselves out on a daily basis; it's like an extended family. Our family has stuck gold getting a place here for Mam.
Thank you so much for your kind review. I will share this with the team.
Sovereign Lodge is a lovely, happy care home. Staff are always pleasant, helpful, and so friendly - they're like family. There is always a happy atmosphere. Never see any of them not enjoying their work on a day-to-day basis.
Thank you for your lovely review, Denise. I will share this with the team.
I have now settled in and feel cared for. The staff are always pleasant and will do anything they can to help me. Any equipment I need has been ordered for me.
Thank you for your review. It is really appreciated. We will share your feedback with the team.
Parents happy and settled. Staff keep us all updated on their welfare. Well cared for! Trust staff and management to look after them. When asked to do something for parents, it is never a problem.
Thank you for your lovely review. We will share this with the team.
Fantastic care staff. Amazing. Could not do enough for everyone in their care.
Thank you for your lovely review. We will share this with the team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sovereign Lodge.
There are no upcoming events for Sovereign Lodge.
Awards / Recognitions (1)
- 01 Feb 2018Recipient: Mariposa
Accreditations
There are no accreditations posted yet for Sovereign Lodge.
Meet the Team (1)

Our Registered Home Manager, Teresa Stephenson, started her career as a kitchen assistant back in 2000. She was then asked by her manager to become a care assistant because of her kind nature. She quickly climbed the ladder becoming a senior care assistant a post she was in for 11 years. Realising she couldn’t advance in her career where she was, she got a position at Sovereign Lodge where she became Deputy Manager and eventually achieving the Manager’s position. Teresa operates an open door policy, so feel free to approach her and air any concerns or queries you may have.
Frequently Asked Questions about Sovereign Lodge
What types of Care is Sovereign Lodge registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sovereign Lodge have?
There are 48 Single Rooms.
What are the Facilities & Services at Sovereign Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sovereign Lodge to the centre of Newcastle upon Tyne?
3.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sovereign Lodge to verify any information. View our terms and conditions. Sovereign Lodge has an Enhanced Service -more info.