Eothen Homes

Park Gardens, Whitley Bay NE26 2TX
Review Us
9.9 70 Reviews
  • Eothen Homes, Whitley Bay
Eothen Home located in Whitley Bay is set in beautiful, award winning landscaped gardens and is located in a secluded position in the town centre with easy access to shops, transport and local amenities.

The home focuses on adults who wish to be in a Christian environment. A wide range of specialists visit the home depending on personal requirements, with a bespoke approach that benefits the health and well-being of each individual.

Some of the many activities residents can get involved with include reminiscence sessions, art classes, entertainments and group events.

A dedicated and trained team of staff ensure the highest standard of care is provided in a friendly, homely environment.
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Care Provided by Eothen Homes

Type of Service

    Residential Home
  • For a maximum of 35 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1028 – £1107
  • RESPITE Self-Funded Residential Care: from £1130

Double room occupancy - £1107 per week

The price(s) shown are provided by the care home. Contact Eothen Homes for full pricing details and T&Cs.

Contact Eothen Homes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eothen Homes to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Silca Morley (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (34)

Eothen Homes Reviews (70)

9.9

Eothen Homes has a Review Score of 9.9 (9.853) out of 10, based on 28 reviews in the last 2 years.
Over all time Eothen Homes has 70 reviews.

Overall Experience
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Date Published
  • 70
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Reviewer Connection to Eothen Homes
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Total of 70, showing 21-40
Review from Ivan L (Partner of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been in Eothen Homes almost a year ago.
Since then she has received care and attention second to none.
This home is always clean; tidy and free from annoying smells.
The staff are always willing to help with any situation and everything is done with a smile.
I may be looking for
a place there myself.
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Review from Victoria M (Daughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Eothen Whitley Bay in somewhat distressed circumstances and from start they were very supportive and flexible. Everybody is very nice, everybody knows her name, she enjoys the food, and there are beautiful gardens that she has a view over which has really helped with settling in. Whilst
it is always going to be a difficult process for the heart, my head is 100% sure that this was the right decision.
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Review from K W (Son of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eothen is an excellent facility. The staff are so professional, caring and supportive at all times. The facilities are of a very high standard, as is the general appearance and atmosphere of the home. Mum is happy, safe and secure here and that is a great comfort to us.
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Review from Robert G (Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is probably the best care home of which I know. I am now very immobile, so can no longer live alone. Living here inevitably involves some loss of independence - but I've lost that anyway. I am consistently treated with dignity. The staff are efficient, kind, and patient. There seems to be
a very low staff turnover.
I am able to have supper in my room, at a civilised hour - not at 4.30, when it is served in the dining room. The food is usually acceptable, and often excellent, although vegetables tend to be over-cooked.
My room is very pleasant, with a good outlook, and I've been able to bring a lot of personal effects from my former house, which makes it feel like home. Many other residents are much older, and I am quite deaf, so conversation is seriously limited, but - thanks to the internet - I am able to maintain contact with a wide circle of people.
The quiet Christian ethos fosters an atmospehere of generous mutual acceptance.
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Review from M H (Sister of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Annual reviews are good and beneficial for any changes that may occur, being necessary for her ongoing ease needs. No change is good.
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Review from I D (Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent 8 days in hospital for a total shoulder replacement operation. I am 91 years old and live alone as I have no family and no relatives in the area and I needed a period of full-time care. I was fortunate to obtain 5 weeks of respite care in Eothen Homes Whitney Bay. The management and staff were
excellent, all efficient and caring. The cleaning and laundry services were second to none. The food served was home-cooked with an excellent variety. Tea and coffee were served mid-morning and afternoon with cake etc. A hot drink was also served in the evening. As a fairly fit non-resident I had an excellent rapport with staff and management, and leaving them was quite a wrench. The residents I spent time with, were also friendly and helped make my stay extremely pleasant. The entertainment and activities I experienced were all very good. I would certainly recommend this care home highly.
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Review from Thorsten R (Son of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in the home always smile. It makes everyone else in the home smile too. The residents are well looked after.
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Review from P M (Nephew of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the last 10 years, we have had 4 relatives in a care home as such we have a fair bit of experience. We rate Eothen Homes Whitely Bay as the very best we have dealt with. The staff are simply superb and care genuinely about their residents.
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Review from T W (Daughter of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98-year-old mother moved into Eothen Homes in Whitley Bay on 22 March 2024. It happened very quickly and I was a little anxious but my concerns were put to rest immediately. The staff are kind and caring and cannot do enough. They make an effort to understand my mother’s needs and to get to know
her. The food at Eothen Homes is excellent and all homemade. The variety each day is a choice of two main courses at lunchtime plus dessert and two choices a teatime. In addition, in the afternoon I have seen beautiful homemade cheese scones, fairy cakes and homemade biscuits to go with a cup of tea or coffee. There are activities each day and, as soon as the weather gets better we will have an opportunity to go into the gardens which are so well kept. At Easter eggs and an incubator were brought in and chics hatched and were kept for a couple of weeks in the lounge. It is truly a home from home. My mum feels safe and I am happy and relieved about it.
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Review from C G (Granddaughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran lived at Eothen in Whitley Bay for the last 15 years or so of her life until she passed away peacefully this month. She received the most amazing care and more importantly, love from all the team during her time there and she regularly told us how happy she was living there. The support we as
a family received during her final days was also truly appreciated. I cannot recommend this home highly enough, thank you all for being Gran's extended family, she loved you all!
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Review from M C (Son of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's so a safe consistent routine is critical to her care. Over the last year and a half, the staff at Eothen Homes caring for my mother has been the same since day one. This has allowed my mother to settle due to the patience, attention and care offered by the staff.
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Review from John C (Son of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for 5 months and is visited regularly by his family. I really look forward to visiting him as I know he is getting first-class care.
From the beautiful garden, attentive and caring staff where nothing is a problem, to his room which is always spotless. Varied activities
take place every day, and the food is excellent. Everything about the home is first-class.
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Review from Paul M (Son of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into the home on 12/10/2023. From the initial meeting with a member of staff up to today 07/11/2023 I have had nothing to say apart from "excellent" about the care my mother has received. "All" members of staff have been lovely. I cannot express anything but praise for everyone. The activities
provided by a first class coordinator. I am so pleased we were given the opportunity for my mother to come to this home. She has made so many friends. I cannot praise the home enough. "I can sleep at night" knowing my mother is safe. Thank you to everyone.
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Review from J M (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of Mum has been second to none. We have been so happy with the care she has received. It has given us peace of mind. The staff are so kind and helpful and the atmosphere is always welcoming and like a big family. They are sensitive to Mum's needs and likes and dislikes as if she were one of
their own family. We love the beautiful gardens which are so well-kept. The activities for Mum are very good and she thinks the food is excellent. Visitors are always made most welcome.
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Review from J R (Daughter of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled very quickly into Eothen Home. The staff are all very caring and kind. It's wonderful to see Mum so happy.
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Review from C C (Daughter of Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum receives the care she needs with all staff being aware of her individual needs. There is a good range of activities for the residents. Family are welcomed.
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Review from B Y (Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service provided is very satisfactory but is dependant on full compliments of staff both day and night. It is obvious when staff levels are down but the attention of the staff remains high.
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Review from M B (Resident) assisted by family/friend published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I only recently moved in here and everyone has been very kind, helpful and very welcoming. My view from the window is exceptional; I look out over immaculate gardens which are so colourful and well-kept.
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Review from Jon M (Son of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at the home for two years. She is very happy there.
The facilities and activities are great, and the home itself is beautiful - especially the gardens.
However, what makes the home truly special is the staff. My mum loves them, and they love her. They go out of their way to make
her feel special. They are dedicated, hardworking and very kind!
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Review from Barbara C (Niece of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has lived at Eothen for several years and now has advanced dementia. She used to join in all the activities and took an active part, but now she is in very poor health. Her care throughout has been excellent. The staff are always patient, empathic and kind, whatever the circumstances.
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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Eothen Homes is calculated as follows: ( (287 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 334 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eothen Homes is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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