St Peter's Court

98 Church Bank Road, Wallsend NE28 7LH
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9.8 75 Reviews
  • St Peter's Court, Wallsend
St Peter’s Court Care Home provides residential and dementia care and is situated in Wallsend, close to the river Tyne, just a short drive away from the Northumbrian coastline.

St Peter’s Court offers a warm and welcoming environment, with a team of highly qualified and caring professionals. What’s more, it is able to enhance the service it provides through an additional layer of health professionals, ensuring that residents receive a first class level of care.

One of the key aims of the St Peter’s Court team is to encourage a sense of independence in their residents. To facilitate this, there is a programme of varied activities to promote good physical and mental wellbeing.

The staff work as a family, supporting each other at all times, and strive to develop meaningful and compassionate relationships with the residents. The working ethos at St Peter’s Court can be summed up in three words: openness, honesty and patience.

Care Provided

Type of Service

    Residential Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Other Care Provided

  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Danielle Powell (Manager)

Local Authority / Social Services

Admission Criteria

  • Over 65
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (40)
Total of 75, showing 1-20
9.8

St Peter's Court has a Review Score of 9.8 (9.818) out of 10, based on 54 reviews in the last 2 years. Over all time St Peter's Court has 75 reviews.

Overall Experience

  • 63
  • 10
  • 2
  • 0
  • 0

Date Published

75
8
12
54
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Overall Experience  Overall Experience 4.0 out of 5

Fantastic, intelligent staff, everyone very caring & thoughtful. Good facilities.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your lovely review and wonderful feedback, your comments will be shared with all the team.

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Overall Experience  Overall Experience 5.0 out of 5

So happy my mother lives in this home.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your amazing review, your wonderful feedback will be passed to all our team.

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Overall Experience  Overall Experience 5.0 out of 5

Well organised and pleasant home. Staff very helpful and willing to help, while ensuring security. Thanks to all.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your wonderful 5-star review, your lovely feedback will be passed to all our team.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the management & staff enough at St Peter's Court. They constantly look at ways to improve and care for the residents. Residents are treated like family with their are and happiness at the forefront of their minds. The staff & management have always listened and helped me too with any
question I have had.

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Overall Experience  Overall Experience 4.0 out of 5

Carers very attentive and caring. Unfortunately mam not well at the moment but cannot fault the way her problems are being sorted for health assistance and the medication she needs. When mam is well I would like to see her interacting in the entertainment more often and possibly help with her meals
to ensure she eats something no matter how little. At the moment she is not eating enough.

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Overall Experience  Overall Experience 5.0 out of 5

my sister has been in st peters for nearly 1 year i see a big ch ange in this time she is happy and has put weight on

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Overall Experience  Overall Experience 5.0 out of 5

My auntie has settled well since moving in. The staff are fantastic and go above and beyond. No concerns had. My auntie has come on so much since moving here, coming out of her room to join activities. Room could do with some updating.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for taking the time to review St Peters Court and the team, your lovely feedback will be passed to our fantastic Colleagues and also to our Estates team regarding the room update.

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Overall Experience  Overall Experience 5.0 out of 5

Mam has been at St Peters for 6 weeks and I've been very impressed by every member of staff. Very inclusive of all residents, involving them in activities and they genuinely care about everyone. My mam has anxiety and they constantly reassure her as if he was their own family.

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Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly staff. my relative seems very settled and the atmosphere is lovely, the staff make the place. His room is very comfortable and he's made it his own.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your fantastic review and feedback for St Peters Court - this will be passed to our team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are marvellous and look after Mum very well. Everything great.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your really lovely review, positive feedback is so important to the team and will be shared with them all.

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Overall Experience  Overall Experience 5.0 out of 5

The home is spotless and the staff are lovely. They treat all the residents with dignity and respect.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your amazing feedback - your positive and kind review will be passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

Very good, very clean.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your fantastic 5-star review, your wonderful feedback will be passed on to all of our team.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, immaculately clean, staff are brilliant. Since my aunt has gone into St Peter's she is so settled and joins in with activities. I have no worries about her anymore as know she is well looked after and encouraged to mix in.

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Overall Experience  Overall Experience 5.0 out of 5

We can't praise the staff highly enough. Everyone has done everything possible to make sure Dad settled in quickly and felt welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the whole place.

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Overall Experience  Overall Experience 5.0 out of 5

The family have been very happy with everything about St Peter's Court. They are keeping my mother safe, happy and very contented.

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Overall Experience  Overall Experience 5.0 out of 5

It is always a great pleasure to visit St Peter's Court, not only to visit my family friend, but I am always very impressed with the friendly courteous welcome afforded to me by all the staff. You are all very exemplary and a credit to your profession. I know nothing is too much bother to all the staff
not only the residents but visitors. Thank you for all that. Visiting St Peter's is a pleasure, if I feel low in spirits, coming to St Peter's Court lifts me enormously.

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Overall Experience  Overall Experience 5.0 out of 5

The whole family are over the moon the way my father-in-law is looked after. Nothing but 5 stars for all the staff and the hard work they do.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt is well looked after. The home is nice and clean, all staff are very friendly if we want anything we just have to ask.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided by the staff at the home. My mam is not the easiest of patients but they show great care when looking after her.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's Court

Thank you for your lovely review and kind words about our team, these will be passed to all.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for St Peter's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for St Peter's Court is calculated as follows: ( (539 Excellents x 5) + (89 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 642 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Feb 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about St Peter's Court

What types of Care is St Peter's Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Peter's Court have?

There are 40 Single Rooms.

What are the Facilities & Services at St Peter's Court?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Peter's Court to the centre of Wallsend?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Peter's Court to verify any information. View our terms and conditions. St Peter's Court has an Enhanced Service - more info.