St Peter's Court, Wallsend, Tyne & Wear
St Peter's Court, Wallsend, Tyne & Wear
St Peter's Court, Wallsend, Tyne & Wear

St Peter’s Court Care Home provides residential and dementia care and is situated in Wallsend, close to the river Tyne, just a short drive away from the Northumbrian coastline.

St Peter’s Court offers a warm and welcoming environment, with a team of highly qualified and caring professionals. What’s more, it is able to enhance the service it provides through an additional layer of health professionals, ensuring that residents receive a first class level of care.

One of the key aims of the St Peter’s Court team is to encourage a sense of independence in their residents. To facilitate this, there is a programme of varied activities to promote good physical and mental wellbeing.

The staff work as a family, supporting each other at all times, and strive to develop meaningful and compassionate relationships with the residents. The working ethos at St Peter’s Court can be summed up in three words: openness, honesty and patience.

Group: Akari Care Ltd

Person in charge: Wendy Charlton (Manager)

Local Authority / Social Services: North Tyneside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Over 65. Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on St Peter's Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.4 St Peter's Court has a Review Score of 6.4 (6.375)

The Review Score of 6.4 (maximum of 10) for St Peter's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for St Peter's Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.625 for St Peter's Court is calculated as follows: ( (15 Excellents x 5) + (9 Goods x 4) ) ÷ 24 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.75 Points relating to the number of positive Reviews for St Peter's Court is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250 , then divided by 2 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Peter's Court?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Peter's Court

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

St Peter's Court is a very friendly care home. My mother has adapted to her care here very quickly. Staff are lovely, very friendly and approachable. St Peters is very clean, I am always happy with my mothers room and facilities. I would recommend St Peters based on the above.

How likely would you be to recommend St Peter's Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have found this care home extremely considerate and caring to my father over the last 21/2 years.
The staff were kind attentive and very helpful, and even prepared to go the extra mile to ensure my father's safety
You are able to visit day or night without prior engagement,and always contact you if any problem arises.

How likely would you be to recommend St Peter's Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Review for St Peter's Court

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Extremely UNLIKELY

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Akari Care Ltd

Date: Monday 15 Feb 2016

more details

January 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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