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Barchester Bedewell Grange Care Home

Campbell Park Road, Hebburn, Tyne & Wear NE31 2SL
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Barchester Bedewell Grange Care Home, Hebburn
My sister was treated with the greatest respect and dignityMaureen M(Sister of Resident/Service User)
Barchester Bedewell Grange Care Home, Hebburn
They cared for her as if she was part of their own family, and cannot praise them highly enoughSandra K(Daughter of Resident/Service User)
Barchester Bedewell Grange Care Home, Hebburn

Bedewell Grange is located near the heart of Hebburn, and is set in two acres of grounds with tranquil gardens, and is a purpose built home providing residential, dementia and respite care.

The home provides person-centred residential care along with expert dementia care in the 'memory lane community'.

The team is experienced in supporting residents with dementia, at whatever stage of the journey and are passionate about providing independence, dignity and...  

Care Provided by Barchester Bedewell Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,380 - £1,380N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Bedewell Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gillian Laws (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (5)

Visiting

  • The home have an open door policy and welcome people to come and visit their relatives as they would in there own home. They welcome walk in visits from prospective customers and would be happy to show you around their wonderful home

Parking

  • There is a car park located at the rear of the building near the entrance. They have 9 parking spaces and 1 disabled parking bay located near the main entrance

Barchester Bedewell Grange Care Home Reviews (71)

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10

Barchester Bedewell Grange Care Home has a Review Score of 10 (9.987) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Bedewell Grange Care Home has 71 reviews.

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Showing 71 reviews matching selected criteria
Review from S F (Friend of Resident) published on 30 July 2024 Submitted via Website
Overall Experience
Due to distance, this was our first visit since our friend arrived from hospital.
We were very impressed with the building's condition. It was very clean and obviously well looked after.
All the staff were professional, polite, friendly and helpful, including the manager who spoke with a genuine love for the residents and found time to speak with us and allay our worries.

Our friend was very happy there and there seemed genuine affection for him to make his stay happier.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home

Thank you for taking the time to leave us a review and we are pleased to hear we were able to alleviate any worries you may have had. We hope your journey back was safe and I'm sure your friend will look forward to a return visit. If you have any queries or questions, please do not hesitate to contact me. Kind regards, Rebecca.

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Review from Susan S (Daughter of Resident) published on 24 May 2024 Submitted via Website
Overall Experience

I have found Bedewell Grange to be an amazing care home. It is such a happy and supportive place. My mother has thrived in the environment here. She is cared for by the most caring and professional staff you could wish for and nothing is ever a bother to them. There is such a great community feeling and residents can join in many varied activities. I could not wish for a better place for her.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I must say that providing care to your Mam with her wonderful stories is a pleasure, I will pass on your feedback to the team.

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Review from D T (Brother of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

My brother was moved from another care home in the area because we thought he wasn't being well looked after, what a difference this has made to him! His care team are supportive and forthcoming with information about my brother. He is so much happier here. He was here as a temporary measure, but we are requesting that he stay here permenantly.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jacqui H (Daughter of Resident) published on 25 January 2024 Submitted via Website
Overall Experience

My mam has been in this care home since the middle of November 2023. Everyone is very helpful and if I ever have a problem it is dealt with quickly and efficiently. It was a hard decision to put my mam into care, but I can now sleep at night knowing she is well looked after if she is poorly or anything is wrong and I am always informed immediately.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S J (Granddaughter of Resident) published on 16 October 2023 Submitted via Website
Overall Experience

Staff are generally lovely to Grandmother and us however grandmother herself and her room are often dirty and left that way and her bed is often filthy. This is becoming very distressing for family members as Grandmother has dementia and is unable to clean or remember she should bathe regularly.

Reply from Rebecca Travis, Senior General Manager at Barchester Bedewell Grange Care Home

We greatly appreciate all feedback from our residents and their families, and I am sorry to hear that your experience with the service is not at our expected standard. We endeavour to give a consistent level of care and service at every stage of a resident's and family's experience. I would like...  

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Review from Samantha F (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

My dad, unfortunately, had a stroke in February 2020, it has been so debilitating for him and heartbreaking for our family. Dad came to Barchester Bedewell Grange Care Home in December 2022, until the present time. His care has been undoubtedly the most kind and dignified through his time here, he has hugs from staff, he is thought of very highly from management and throughout each department. I am so pleased we chose Barchester Bedewell Grange Care Home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S H (Daughter-in-law of Resident) published on 6 March 2023 Submitted via Website
Overall Experience

We chose Bedewell Grange Hebburn for respite care for my mother-in-law after a hospital stay. Since her arrival the level of care is outstanding. We are very confident that each and every member of staff are working hard to ensure she is happy and settled. It is apparent that management is excellent and this ripples through to all the team who clearly enjoy working at Bedewell Grange. The team communicate well and regularly and all requests are fulfilled in a timely way. We feel that nothing is too much trouble for staff despite them being busy. The facility is always spotless, our family member is always clean and well-dressed and her room and bedding fresh and clean. We really appreciate the efforts of everyone involved in her care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Bedewell Grange Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sara M (Granddaughter of Resident) published on 27 January 2023 Submitted via Website
Overall Experience
This care home cares. My grandad sadly had a cerebral stroke following his Covid jab and was admitted to hospital. Due to the pandemic and lockdown, we could not see him or visit.
After several months he was then allowed home which was a very upsetting and stressful time as a family adapting to the new normal. Having carers back and forward, high stress if they didn't show up etc.
He then had several extended trips to the hospital with UTIs. We were desperate for him to receive the best care but secondly some stability and calm following this unexpected, devastating and very chaotic 20 months. We have found that relief here at Bedewell Grange. From the personal touches making him feel special and well respected to communication with family so we are involved and assured of his care and wellbeing.
The staff elucidate information, they are kind, understanding, supportive, humour and very well presented.

Thank you for making an excruciating decision feel like the right one.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M B (Wife of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

The home looks after my husband very well. I have no complaints about how they look after him.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Kind regards.

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Review from Angela S (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

All the staff are so lovely with Mam.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Karen A (Daughter of Resident) published on 29 November 2022 Submitted via Website
Overall Experience
My mam passed away yesterday peacefully in her sleep after being a resident for over 8 years. I can't fault the care that she has had during her time there. We weren't allowed in for her 90th because of Covid but the staff made such a fuss of her and sent me pictures. So I would like to say a big thank you to all of the staff.
I have recommended the home on several occasions to people looking for an excellent care home and I'd be happy to do it again.

I am a nurse so I knew what I was looking for in my mams care.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home
Dear Karen,
Thank you for your kind response regarding the care we delivered to your mam it was a pleasure and an honour to care for her.
Wishing you all our thoughts at this time,

Many Thanks.

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Review from T M (Daughter of Resident) published on 15 November 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident at Bedewell Grange Care Home for 4 years. During that time she has received excellent care. The staff as well as the domestic staff have been wonderful, especially during the pandemic. I also think in our current state of affairs ie, the cost of living, that your staff should be given a cost of living rise, they are so hard working. I can't thank them enough for the care and dignity they have given my mother.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Karen G (Daughter of Resident) published on 13 October 2022 Submitted via Postal Card
Overall Experience

My mam has been a resident here for six months, and during that time, the staff have done everything to help her settle and made it an easier transition for us all as a family. My mam is very happy here and enjoys all of the activities and entertainment they have. We are very happy with everything.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home

Thank you, Karen, for your lovely review. We are glad to hear that you feel that she has settled and is happy here. Your Mam is such a big character at Bedewell and a pleasure to care for, always putting a smile on our faces each day.

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Review from Carol B (Daughter of Resident) published on 10 October 2022 Submitted via Postal Card
Overall Experience

It's good to know that our mother is being well looked after. She is happy and content and we couldn't ask for home. Bedewell is her home and she regards all the wonderful staff as her extended family.

Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Bedewell Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Alison C (Daughter of Resident) published on 3 October 2022 Submitted via Website
Overall Experience

What a fabulous care home Bedewell Grange is. The manager and all her team are the most caring and sensitive people. My mum has been there for 16 months and she is so happy and well cared for. It is very much a big family. Can't recommend this home enough it's brilliant.

Reply from Rebecca Travis, General Manager at Barchester Bedewell Grange Care Home

We are pleased to hear your mum is settled at Bedewell and is happy to be here with us. She is a pleasure to care for, a character that makes Bedewell a home for all the residents who reside here. Thank you very much for the feedback I will pass your comments on to the team.

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Review from A B (Sister of Resident) published on 19 August 2022 Submitted via Postal Card
Overall Experience

Since my brother has been a resident from January 22, he is able to walk a lot better. He is eating more and putting on weight. He has gained a little more independence and become much more settled and gelling with staff as they take good care of him. A definite improvement to his life.

Reply from Denise Buckley, Deputy Manager at Barchester Bedewell Grange Care Home

We are pleased to hear your brother is doing so well and has seen such an improvement in his quality of life. Thank you very much for the feedback.

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Review from J C (Partner of Resident) published on 17 February 2022 Submitted via Postal Card
Overall Experience

Now that there is a new manager in place the services have improved dramatically.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Bedewell Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Vivien C (Daughter of Resident) published on 11 February 2022 Submitted via Postal Card
Overall Experience

Very pleased with the care my mother is receiving.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Bedewell Grange Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Margaret B (Daughter of Resident) published on 22 September 2020 Submitted via Postal Card
Overall Experience

My mum is 96 years old. I am a 75-year-old pensioner who could not possibly give my undivided attention to Mum as this staff does. Much appreciated.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Bedewell Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M W (Son of Resident) published on 17 September 2020 Submitted via Postal Card
Overall Experience
Mum is well looked after, the staff are very good and always take time with her.
She is always involved in the home activities.

The home has managed the current covid19 crisis very well with no infections.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Bedewell Grange Care Home

Thank you for your review and we are pleased your Mother enjoys and benefits from our life enrichment programme. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 July 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 30 Jan 2026

    Residents Roz and Mary from Bedewell Grange Care Home in Hebburn were delighted to attend The Dance City Theatre in Newcastle for their Dance Edit event this January. The exciting...

  • 24 Nov 2025

    Our monthly intergenerational dance class was a huge success as always. We celebrated a resident's birthday with the little movers and Stanley nursery. Our resident was thrilled to be serenaded...

  • 09 Nov 2025

    Staff and residents from Bedewell Grange care home on Campbell Park Road in Hebburn are celebrating because the home passed a recent Care Quality Commission inspection with an overall ‘Good’...

Upcoming Events

There are no upcoming events for Barchester Bedewell Grange Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Bedewell Grange Care Home.

Meet the Team (6)

Denise Buckley
Denise BuckleyJob Title:Deputy ManagerJoined: 2022

My name is Denise, I am the Deputy Manager of Bedewell Grange care home. I joined Bedewell Grange in January 2022 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns, or just need a general chit chat, come and say hello!

I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.

I am thoroughly enjoying this chapter in my career with Barchester, and looking forward to continuing to support our lovely residents and staff in the home.

Anthony Daglish
Anthony DaglishJob Title:Head of MaintenanceJoined: 2015

Hello. I'm Tony. I am Bedewell Grange's Head of Maintenance.

I have been with Barchester since 2015 as the Head of Maintenance, and continue to enjoy every moment of it.

My background is in IT hardware, which is probably why I enjoy fixing electronic items. I also love the variety that this role brings, from changing a light bulb to re-decorating one of the lovely rooms here at the home.

It's always a please to chat with our residents as I make my daily rounds.

Miranda Robertson
Miranda RobertsonJob Title:Home AdministratorJoined: 2021

Hi, my name is Miranda and I am the home's administrator.

I have been working for Barchester since August 2021. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning reception; there's never a dull day!

I bring a wealth of administrative experience to the role having worked in construction for 30-years and I love this new role as every day is a school day.

It’s a privilege getting to know our residents, their backgrounds, humour and their life experiences. They have many a tale to tell, and I'm always happy to sit and listen to them over a cup of tea!

Donna Ward
Donna WardJob Title:Activities CoordinatorJoined: 2022

My Name is Donna. I am the activities co-ordinator at Bedewell Grange.

I joined Bedewell Grange in April 2022 and I bring lots of new exciting ideas to the role, having worked in the health and social care sector for the last 15 years. I am passionate about my role within the home and aim to bring a smile to all our residents faces through different types of activities.

I'm bright and bubbly, so aim to share this each day at work. I have experience in supporting our residents who are more able as well as doing sensory Namaste sessions with our residents who are less able.

As I get to know the residents likes and dislikes, if you would like to come and chat with me about your family member please pop in and see me.

Cheryl Duffy
Cheryl DuffyJob Title:Care AssistantJoined: 2016

Hi! I'm Cheryl, and I am one of the care Assistants.

I have worked in care for over 30 years and love being able to make a difference to all the people in my care. I obtained my level 3 NVQ in 2009.

I love being a carer as it is a very busy role and there is always something to do. Every day is different, and you are always learning new skills.

I have been at Bedewell since 2016 and love the homely atmosphere. Staff all work together to make Bedewell a true home for all of our residents, and I am proud of the high quality of care that we provide.

Frederick Ogudo
Frederick OgudoJob Title:Senior care workerJoined: 2022

Hi, my name is Frederick, and I am a Senior Carer here at Bedewell Grange. I hold a Bachelor's degree in Chemical Engineering and an MBA in Business Administration, with over 11 years of professional experience in one of Nigeria's leading banks.

While my background may seem unconventional, I discovered a deep-seated passion for caregiving while tending to my ageing mother before her dear passing in 2021.

Relocating to the UK, I sought to channel this passion and embarked on a career in healthcare. I joined the Bedewell team in 2022 as a Carer and quickly progressed to the role of Senior Carer, thanks to the incredible support I received from the management.

I absolutely love my job and cherish the supportive environment fostered by the Bedewell team. I feel incredibly privileged to share the home of our lovely residents and will continue to do my best to contribute to their well-being.

I have diligently completed all necessary training and am eager to continue expanding my knowledge and contribute meaningfully to the healthcare sector. I look forward to meeting you or your loved ones at Bedewell. Thank you.

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