Barchester Bedewell Grange Care Home

Campbell Park Road, Hebburn NE31 2SL
Review Us
9.8 61 Reviews
  • Barchester Bedewell Grange Care Home, Hebburn
Bedewell Grange is located near the heart of Hebburn, and is set in two acres of grounds with tranquil gardens, and is a purpose built home providing residential, dementia and respite care.

The home provides person-centred residential care along with expert dementia care in the 'memory lane community'.

The team is experienced in supporting residents with dementia, at whatever stage of the journey and are passionate about providing independence, dignity and choice for all residents in care.

Bedewell Grange has a dedicated activity programme offering residents a variety of entertainment of mentally and physically stimulating activities and social events including exercise classes, baking and pottery classes to ensure the residents time here is enjoyable and relaxing.

The team of experienced chefs ensures every meal is not only delicious but reflects each individual's likes, dislikes and dietary needs.

Care Provided by Barchester Bedewell Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1210
  • Self-Funded Residential Dementia Care: from £1210
  • RESPITE Self-Funded Residential Care: from £1210
  • RESPITE Self-Funded Residential Dementia Care: from £1210

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Bedewell Grange Care Home to find out the exact price for your requirements.

Contact Barchester Bedewell Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Bedewell Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebecca Travis (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)

Visiting

  • The home have an open door policy and welcome people to come and visit their relatives as they would in there own home. They welcome walk in visits from prospective customers and would be happy to show you around their wonderful home

Parking

  • There is a car park located at the rear of the building near the entrance. They have 9 parking spaces and 1 disabled parking bay located near the main entrance

Barchester Bedewell Grange Care Home Reviews (61)

9.8

Barchester Bedewell Grange Care Home has a Review Score of 9.8 (9.814) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester Bedewell Grange Care Home has 61 reviews.

Overall Experience
  • 43
  • 16
  • 1
  • 1
  • 0
Date Published
  • 61
  • 4
  • 7
  • 14
  • 47
Reviewer Connection to Barchester Bedewell Grange Care Home
  • 32
  • 8
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from S H (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home itself is really good.
The staff are great.
Management is great but the food is bad and when my mother receives it, it is always cold.
Reply from Julia Bell, Administrator at Barchester Bedewell Grange Care HomeWe appreciate your feedback, which helps us to address any potential issues. We will use your comments to improve our services.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Barchester Bedewell Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for Barchester Bedewell Grange Care Home is calculated as follows: ( (161 Excellents x 5) + (6 Goods x 4) ) ÷ 167 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Barchester Bedewell Grange Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jul 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (11)

Loading...

Meet the Team (8)

Rebecca

Rebecca Travis

Job Title: Senior General Manager

Hi, my name is Rebecca, and I am the Senior General Manager here at Bedewell Grange.


Thank you for taking the time to look further into what Bedewell Grange has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life. I have worked for the healthcare sector for approximately 10 years as a registered manager, in a wide variety of services. My background is nursing and I am a qualified learning disabilities nurse I have had the opportunity to work alongside a wealth of experienced healthcare professionals.


I love my role and what I do. I feel we are honoured to work with you or your loved ones and look forward to getting to you know should you choose to come and stay at Bedewell Grange. I am lucky to be supported by an experienced team that demonstrates a nurturing warm and compassionate approach.


The home's core objective is to promote a quality ethos centred on England’s Health and social care standards.

Denise

Denise Buckley

Job Title: Deputy Manager Joined: 2022

My name is Denise, I am the Deputy Manager of Bedewell Grange care home. I joined Bedewell Grange in January 2022 and bring a wealth of experience to the role, having worked in health care for over 10 years. My passion is to help people, which is why I have developed my career within this sector. My personality is very approachable, so if you have any concerns, or just need a general chit chat, come and say hello!


I support the delivery of quality care and work closely with the General Manager - taking on leadership duties in their absence. I help with everything from ensuring care standards to motivating my team.


I am thoroughly enjoying this chapter in my career with Barchester, and looking forward to continuing to support our lovely residents and staff in the home.

Anthony

Anthony Daglish

Job Title: Head of Maintenance Joined: 2015

Hello. I'm Tony. I am Bedewell Grange's Head of Maintenance.


I have been with Barchester since 2015 as the Head of Maintenance, and continue to enjoy every moment of it.


My background is in IT hardware, which is probably why I enjoy fixing electronic items. I also love the variety that this role brings, from changing a light bulb to re-decorating one of the lovely rooms here at the home.


It's always a please to chat with our residents as I make my daily rounds.

Miranda

Miranda Robertson

Job Title: Home Administrator Joined: 2021

Hi, my name is Miranda and I am the home's administrator.


I have been working for Barchester since August 2021. I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning reception; there's never a dull day!


I bring a wealth of administrative experience to the role having worked in construction for 30-years and I love this new role as every day is a school day.


It’s a privilege getting to know our residents, their backgrounds, humour and their life experiences. They have many a tale to tell, and I'm always happy to sit and listen to them over a cup of tea!

Donna

Donna Ward

Job Title: Activities Coordinator Joined: 2022

My Name is Donna. I am the activities co-ordinator at Bedewell Grange.


I joined Bedewell Grange in April 2022 and I bring lots of new exciting ideas to the role, having worked in the health and social care sector for the last 15 years. I am passionate about my role within the home and aim to bring a smile to all our residents faces through different types of activities.


I'm bright and bubbly, so aim to share this each day at work. I have experience in supporting our residents who are more able as well as doing sensory Namaste sessions with our residents who are less able.


As I get to know the residents likes and dislikes, if you would like to come and chat with me about your family member please pop in and see me.

Cheryl

Cheryl Duffy

Job Title: Senior care worker Joined: 2016

Hi! I'm Cheryl and I am one of the Senior Carer Assistants.


I have worked in care for over 30 years and love being able to make a difference to all of people in my care. I obtained my level 3 NVQ in 2009 and have been a senior for more years than I care to mention.


I love being a senior as it is a very busy role and there is always something to do. Every day is different and you are always learning new skills.


I have been at Bedewell since 2016 and love the homely atmosphere. Staff all work together to make Bedewell a true home for all of our residents and I am proud of the high quality of care that we provide.

Frederick

Frederick Ogudo

Job Title: Senior care worker Joined: 2022

Hi, my name is Frederick, and I am a Senior Carer here at Bedewell Grange. I hold a Bachelor's degree in Chemical Engineering and an MBA in Business Administration, with over 11 years of professional experience in one of Nigeria's leading banks.


While my background may seem unconventional, I discovered a deep-seated passion for caregiving while tending to my ageing mother before her dear passing in 2021.


Relocating to the UK, I sought to channel this passion and embarked on a career in healthcare. I joined the Bedewell team in 2022 as a Carer and quickly progressed to the role of Senior Carer, thanks to the incredible support I received from the management.


I absolutely love my job and cherish the supportive environment fostered by the Bedewell team. I feel incredibly privileged to share the home of our lovely residents and will continue to do my best to contribute to their well-being.


I have diligently completed all necessary training and am eager to continue expanding my knowledge and contribute meaningfully to the healthcare sector. I look forward to meeting you or your loved ones at Bedewell. Thank you.

Elaine

Elaine Portlock

Job Title: Care Assistant Joined: 2024

Hi, my name is Elaine and I am a Care Assistant.


My background has been in pharmacy and I worked as a pharmacy dispenser for around 13 years. I decided I wanted a change of career and decided I would love to work in the care sector. I applied for Bedewell Grange as I live close by and loved the look of the home.


I absolutely love my job, it is so interesting. I love making a difference to the residents lives. We are all one big family, with an excellent team. I am looking forward to developing in my role, gaining more experience and working here for many years to come.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Bedewell Grange Care Home to verify any information. View our terms and conditions. Barchester Bedewell Grange Care Home has an Enhanced Service - more info.