Cheviot Court

Well what can I say. My mam, Alice, went into Cheviot Court for respite back in April 2025 for 8 weeks. After 4 weeks she decided she wanted to stay. And this from the woman who said she never wanted to go into a carehome. It was the best decision she ever made. She is so well looked after and cared for by the incredible staff. Each and everyone of them is worth their weight in gold. When she lived at home she had her TV on from getting up on a morning to going to bed. Now her TV only goes on at the end of her day to watch her soaps. She has a fabulous social life and enjoys all of the activities and particularly loves the singers, especially Chris. Honestly what a fabulous place, we are so lucky she got a place here. A big thank you to everyone who plays a part in Cheviot Court for making my mam's later life such a happy one.

My mother feels safe in Cheviot Court environment & she absolutely loves the staff. This is very evident in her reactions towards them as she struggles to verbalise.

My mother has been in the care home coming up 2 years now. I can't fault any of the staff; they are respectful and always ready with a smile. They do their very best for the residents but they are over-stretched in their duties, however they still manage to keep residents clean and fed and occupied with different activities going on. They deserve a pay rise and could do with more staff so please take heed.

I can only commend the home for looking after my mother. In particular the care and attention to detail when she had an incident. They where quick to respond and very reassuring that follow up action would be taken the next day.

The meals could be better in here as they don't look great and portions can bd poor. Other than this I can't complain.

Different groups that come in to do activities with the residents.

It brings me great peace of mind knowing that my Mam is in such capable and caring hands. I am deeply grateful for the dedication and support shown every day. I would whole heartedly recommend this care home to anyone looking for a safe, caring, beautiful place for their loved one, they would truly be very lucky.

I am extremely happy with the care my mam gets at Cheviot Court. The staff are very caring and kind to my mam. The activities staff are amazing and go above and beyond for my mam, setting up video calls when I can't be there for a while. She's very happy and settled which gives me peace of mind.

Admin staff with Louise and Carrie are great.

I find everything to be good and my Mam is well cared for. The staff are really nice and they work very hard.

Care staff are extremely caring, efficient and friendly. My mam is so happy here.

I have been very impressed with the care given at Cheviot Court. My mum is well looked after, all the staff and care given are excellent. No complaints at all.

After an agonising decision that Mam needed to go into care then the responsibility of finding somewhere I hoped she'd be happy I decided on Cheviot Court. It was an extremely difficult time but since being there Mam is safe, well and happier than she was at home. The Care staff are extremely hard working but always greet us visitors with a smile, friendly face and welcoming words no matter how busy they are. They are patient with her and kind and I'm pleased I made the decision for Mam to go to Cheviot Court.

Our mam moved to Cheviot Court a few months ago and what a difference. She's interacting more with us when visiting or taking her out. She's eating much better, more mobile as there's always something going on entertainment-wise and we can't say enough good things about the caring and brilliant staff.

It is coming up to three years since Mum has been a resident, and as you can see from the scores given, we are very happy with how things are. She could not be in a better place.

Friendly welcoming staff, fantastic entertainment and snacks. Amazing activity coordinator and really clean environment.

My mam has been in Cheviot Court for 6 weeks now and finds it a lovely, secure place to live. The staff are absolutely brilliant with her. They are always pleasant, polite, and so friendly with my mam and us all. They have lots of activities and entertainment on. She enjoys the food and is eating and drinking much better. We as a family, are so happy with Cheviot Court.

Mam joined Cheviot Court in June and we've found management and carers very friendly and approachable. Mam's Alzheimer's means she can be confused and tearful at times, but we know all her needs are being met at Cheviot Court, including a range of social activities and excellent and varied food menu.

The home has a warm caring atmosphere. On arrival at the care home, staff are always pleasant and helpful. The staff caring for my mother are friendly and caring. They do an amazing job despite often being short staffed. Unfortunately my mother doesn't communicate much which sometimes results in her being sat for long periods without a toilet break. However as soon as staff are aware of this, she is seen too.

The staff at Cheviot Court really do go above and beyond for their residents. My grandma recently celebrated her 100th birthday and this occasion was marking in so many fantastic ways by staff. As a family, we were blown away by the effort and ability to think outside the box when planning Grandma's birthday celebrations. In particular, 2 carers, who listened to grandmas stories and used that information to make her day so much more personal. Cheviot Court is a fantastic care home and we couldn't wish for a better staff to be caring for our loved one.