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Cheviot Court

63 Horsley Hill Square, South Shields, Tyne & Wear NE34 6RF
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My mum is well looked after, all the staff and care given are excellent. No complaints at all.Brenda H(Daughter of Resident/Service User)
Cheviot Court, South Shields
Cheviot Court, South Shields
Cheviot Court, South Shields

The skilled team at Cheviot Court offers high-quality care and a warm welcome in a homely setting. Quality permanent and short-term residential care is provided for older people, including those who are living with dementia.

The team is passionate about enabling residents to live a fulfilling life doing the things they enjoy or trying something new. They spend time getting to know your loved one as an individual, understanding how they...  

Care Provided by Cheviot Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,410From £1,586
Residential Dementia CareFrom £1,505From £1,693
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Cheviot Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Damms (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (73)
  • Single Rooms with ensuite Wet Room (73)

Cheviot Court Reviews (62)

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9.8

Cheviot Court has a Review Score of 9.8 (9.787) out of 10, based on 21 reviews in the last 2 years. Over all time Cheviot Court has 62 reviews.

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Review from Vivienne K (Daughter of Resident) published on 2 August 2026 Submitted via Website
Overall Experience

My mother has been in the care home coming up 2 years now. I can't fault any of the staff; they are respectful and always ready with a smile. They do their very best for the residents but they are over-stretched in their duties, however they still manage to keep residents clean and fed and occupied with different activities going on. They deserve a pay rise and could do with more staff so please take heed.

Reply from Paula Evans, Reviews Team at Cheviot Court

Hi Vivienne K (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Jim B (Son of Resident) published on 30 July 2026 Submitted via Website
Overall Experience

I can only commend the home for looking after my mother. In particular the care and attention to detail when she had an incident. They where quick to respond and very reassuring that follow up action would be taken the next day.

Reply from Paula Evans, Reviews Team at Cheviot Court

Hi Jim B (son Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
No Rating
Review from L J (Great-Niece of Resident) published on 15 July 2026 Submitted via Website
Overall Experience
The staff in this home are great, all very friendly and helpful when needed.
I think the oral care of the residents could be improved on as since my family member came in here their teeth have rapidly deteriorated and you can see they don't brush their teeth, I have mentioned this a few times but have been told that it's the night time staffs that get them up and washed.

The meals could be better in here as they don't look great and portions can bd poor. Other than this I can't complain.

Reply from Samantha Debenham, Reviews Team at Cheviot Court
Thank you for taking the time to provide feedback regarding Cheviot Court.
We are so pleased to read that you find the staff to be friendly and helpful. At Care UK we hold ourselves to a very high standard and the team will appreciate this as they continue their hard work.

We are sorry to hear of...  

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Review from Marilyn R (Niece of Resident) published on 14 July 2026 Submitted via Website
Overall Experience
I enjoy going to see my Aunt. The staff are helpful, kind and polite.
Nothing is too much bother for them.
The activities are always good, singing and people coming into sing, games, people bringing animals in for the residents to hold and pet.

Different groups that come in to do activities with the residents.

Reply from Paula Evans, Reviews Team at Cheviot Court

Hi Marilyn R (niece Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne A (Daughter of Resident) published on 2 June 2026 Submitted via Website
Overall Experience
I cannot speak highly enough of this wonderful care home. From the moment you walk in, you are met with a warm welcoming atmosphere that truly feels like home. The environment is beautifully maintained - spotlessly clean, comfortable and thoughtfully designed to ensure residents feel safe and relaxed.
What truly sets this place apart is the incredible staff who deserve a gold medal. Every member of the team show genuine compassion, kindness and professionalism in the care they provide. They go above and beyond to make sure residents are not only well looked after but also happy, valued and treated with dignity at all times.

It brings me great peace of mind knowing that my Mam is in such capable and caring hands. I am deeply grateful for the dedication and support shown every day. I would whole heartedly recommend this care home to anyone looking for a safe, caring, beautiful place for their loved one, they would truly be very lucky.

Reply from Paula Evans, Reviews Team at Cheviot Court
Hi Yvonne thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine B (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card
Overall Experience

I am extremely happy with the care my mam gets at Cheviot Court. The staff are very caring and kind to my mam. The activities staff are amazing and go above and beyond for my mam, setting up video calls when I can't be there for a while. She's very happy and settled which gives me peace of mind.

Reply from Paula Evans, Reviews Team at Cheviot Court
Hi Elaine, thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Son of Resident) published on 8 April 2026 Submitted via Website
Overall Experience
George my father admitted October 2025
Staff have been very kind
Special mention to Lisa Helen Amy and Cheryl.
Nursing staff with Gill and Jonathan great care in my father's wellbeing.

Admin staff with Louise and Carrie are great.

Reply from Paula Evans, Reviews Team at Cheviot Court
Thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from P H (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card
Overall Experience

I find everything to be good and my Mam is well cared for. The staff are really nice and they work very hard.

Reply from Paula Evans, Reviews Team at Cheviot Court

Hi thank you for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care. If you would like...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie R (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

Care staff are extremely caring, efficient and friendly. My mam is so happy here.

Reply from Paula Evans, Reviews Team at Cheviot Court
Hi Julie thank you for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care. If you would...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda H (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card
Overall Experience

I have been very impressed with the care given at Cheviot Court. My mum is well looked after, all the staff and care given are excellent. No complaints at all.

Reply from Paula Evans, Reviews Team at Cheviot Court
Hi Brenda thank you very much for taking the time to leave us feedback about your experience.
At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

If you would like to provide us any...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 20 August 2025 Submitted via Website
Overall Experience

After an agonising decision that Mam needed to go into care then the responsibility of finding somewhere I hoped she'd be happy I decided on Cheviot Court. It was an extremely difficult time but since being there Mam is safe, well and happier than she was at home. The Care staff are extremely hard working but always greet us visitors with a smile, friendly face and welcoming words no matter how busy they are. They are patient with her and kind and I'm pleased I made the decision for Mam to go to Cheviot Court.

Reply from Paula Evans, Reviews Team at Cheviot Court
Thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

Our mam moved to Cheviot Court a few months ago and what a difference. She's interacting more with us when visiting or taking her out. She's eating much better, more mobile as there's always something going on entertainment-wise and we can't say enough good things about the caring and brilliant staff.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Son of Resident) published on 10 July 2025 Submitted via Postal Card
Overall Experience

It is coming up to three years since Mum has been a resident, and as you can see from the scores given, we are very happy with how things are. She could not be in a better place.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adrienne D (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

The facility is amazing, very clean, with very friendly and professional staff from the warden to the managers, carers, cleaning staff and not forgetting the handyman. My mam never wanted to go into care but went in for respite and has decided to stay as it is so well run and she is so well looked after. She loves her accommodation, the staff, the events and the food. All in all, a truly great place, and she is thriving. Well done and thank you.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience.

At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Friend of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

Friendly welcoming staff, fantastic entertainment and snacks. Amazing activity coordinator and really clean environment.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience. If you would like to provide us any further specific feedback, please use the form on the web page; Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

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No Rating
Review from L I (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

My mam has been in Cheviot Court for 6 weeks now and finds it a lovely, secure place to live. The staff are absolutely brilliant with her. They are always pleasant, polite, and so friendly with my mam and us all. They have lots of activities and entertainment on. She enjoys the food and is eating and drinking much better. We as a family, are so happy with Cheviot Court.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience.At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card
Overall Experience

Mam is very content in the care of Cheviot Court. She is well looked after & treated with dignity. Staff are fully aware of her needs & very caring. She has a lot of faith and confidence in the staff.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience. At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine H (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Mam joined Cheviot Court in June and we've found management and carers very friendly and approachable. Mam's Alzheimer's means she can be confused and tearful at times, but we know all her needs are being met at Cheviot Court, including a range of social activities and excellent and varied food menu.

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Review from E C (Daughter of Resident) published on 19 January 2025 Submitted via Postal Card
Overall Experience

The home has a warm caring atmosphere. On arrival at the care home, staff are always pleasant and helpful. The staff caring for my mother are friendly and caring. They do an amazing job despite often being short staffed. Unfortunately my mother doesn't communicate much which sometimes results in her being sat for long periods without a toilet break. However as soon as staff are aware of this, she is seen too.

Reply from Caprice Geisha, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience. At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amy S (Granddaughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

The staff at Cheviot Court really do go above and beyond for their residents. My grandma recently celebrated her 100th birthday and this occasion was marking in so many fantastic ways by staff. As a family, we were blown away by the effort and ability to think outside the box when planning Grandma's birthday celebrations. In particular, 2 carers, who listened to grandmas stories and used that information to make her day so much more personal. Cheviot Court is a fantastic care home and we couldn't wish for a better staff to be caring for our loved one.

Reply from Paula Evans, Reviews Team at Cheviot Court

Thank you very much for taking the time to leave us feedback about your experience. At Cheviot Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 June 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (42) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Cheviot Court.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Cheviot Court.

Meet the Team (1)

Louise Damms
Louise DammsJob Title:Home ManagerJoined: 2010
I’ve worked at Cheviot Court since 2004, and became the home’s manager in 2010. I started as a domestic and worked my way up.
I really like that we’re one big family in this home – residents and colleagues alike. We look out for each other, and support each other – just like families do.
I’m proud of the hardworking team here at Cheviot Court. We aim to achieve the highest standards in all areas of the home’s life. I believe in supporting my team to do their best work and fulfil their potential, because, when they’re happy, residents are happy.
Residents at Cheviot Court have choice and freedom. They decide how they live their life and what they do each day. We aim to make everything resident-led.

It’s an effective approach. When I see residents enjoying an activity, chatting together over lunch, or happy at the end of the day, I know we’ve got it right.

Frequently Asked Questions about Cheviot Court

What types of Care is Cheviot Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cheviot Court have?

There are 73 Single Rooms.

What are the Facilities & Services at Cheviot Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cheviot Court to the centre of South Shields?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cheviot Court to verify any information. View our terms and conditions. Cheviot Court has an Enhanced Service -more info.