
I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise, socialise and be creative with friends and family.
Offering personalised residential and residential dementia care, every member of the team at Ashbourne Lodge is on hand to support residents...
Care Provided by Ashbourne Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge Care Home for full pricing details and T&Cs.
Contact Ashbourne Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Punam Randhawa(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Ashbourne Lodge Care Home Reviews (122)
Ashbourne Lodge Care Home has a Review Score of 10 (9.971) out of 10, based on 19 reviews in the last 2 years.
Over all time Ashbourne Lodge Care Home has 122 reviews.
My mam moved here in September 2025, and they have looked after my mam. Feed her well, bathe her, keep her clothes clean. Management Rachel is lovely and very approachable, sorts out any issues.
Excellent care.
No issues at all, always polite and friendly. Will help whenever asked, always with a smile, very good number of staff. Over and above.
Excellent care and attention.
The home is clean and warm every time I visit, and this is greatly appreciated.
Keep up the wonderful work you all do. Thank you.
Happy my sister is safe and cared for, disappointed taking so long for the bath to be repaired. She loves a bath.
Over the moon with care for my mam. Amazing care home.
Excellent communication for my mother who's been in since October.settling in really well.she had made new friends.excellent management very friendly and warming.staff are excellent nothing is to much for them they go out there way for me and my mother .regular contact from the home informed with everything highly recommended home.
Plenty events going on all the time.
I enjoyed my visit to mother in law.
It's nice to be seen her happy here.
The first few days have gone very well. The staff have welcomed my mam and all the family members. Everything has been explained to us and the environment is pleasant and clean.
I visit maybe three times a week. Staff always pleasant. My friend is very happy here.
Happy with everything.
Honestly could not thank the staff enough for all the help and support they have given my nanna. They have all been patient and accommodating with her while she settled in and continue to meet all her needs. We are kept informed of how she has been up to each time we visit. We're all very appreciative to all the staff at Ashbourne Lodge. Thank you from her family.
Since my mam came to the home, I have seen an improvement in my mam's health. She is happy and content, eating well. Staff are really helpful and friendly, I can not fault them. Management approachable if any concerns.
Dad happy at Ashbourne Lodge.
A pleasure to be there.
Mam has been in the home now for over a year. I am very happy with Mam's care. All your staff are very friendly and my mam is very happy here.
Ashbourne Lodge Care Home provides an excellent new home for my Mum. Staff always go above and beyond to ensure that Mum's day goes as well as possible. The care levels and facilities provided are both excellent.
Mam has been at Ashbourne Lodge for over a year now. It is a happy, friendly, supportive, safe environment where the staff are great! She enjoys the company of the friends she has made and the relaxing lounge and garden space. So pleased we found this care home - 5 stars!
Staff always attentive and available.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 20 Mar 2026
Residents at Ashbourne Lodge Care Home in Sunderland got into the festive spirit with a lively St Patrick’s Day celebration, bringing joy, music, and delicious treats to the home. Twelve...
- 20 Mar 2026
Residents and their loved ones at Ashbourne Lodge Care Home in Sunderland came together to celebrate Mother’s Day with a special High Tea event, following the popularity of the home’s...
- 26 Jan 2026
Residents at HC-One’s Ashbourne Lodge Care Home in Sunderland, Tyne and Wear, have been lending a helping hand to local wildlife as winter temperatures drop, inspired by the RSPB Big...
There are no upcoming events for Ashbourne Lodge Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Ashbourne Lodge Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Ashbourne Lodge Care Home
Meet the Team (1)

What does ‘kindness’ mean to you?
“I believe that kind care means being honest, listening and acting on requests.”
Punam has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Punam joined Ashbourne Lodge as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Ashbourne Lodge.
When asked what she enjoys most about her role, Punam remarked: “I get enormous satisfaction from seeing our Residents well looked after.”
Away from work, Punam enjoys listening to music and socialising with her family and friends.
If you would like to find out more information about Ashbourne Lodge, Punam has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Frequently Asked Questions about Ashbourne Lodge Care Home
What types of Care is Ashbourne Lodge Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashbourne Lodge Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Ashbourne Lodge Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashbourne Lodge Care Home to the centre of Sunderland?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge Care Home to verify any information. View our terms and conditions. Ashbourne Lodge Care Home has an Enhanced Service -more info.
