
I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise, socialise and be creative with friends and family.
Offering personalised residential and residential dementia care, every member of the team at Ashbourne Lodge is on hand to support residents...
Care Provided by Ashbourne Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge Care Home for full pricing details and T&Cs.
Contact Ashbourne Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Punam Randhawa(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Ashbourne Lodge Care Home Reviews (122)
Ashbourne Lodge Care Home has a Review Score of 10 (9.971) out of 10, based on 19 reviews in the last 2 years.
Over all time Ashbourne Lodge Care Home has 122 reviews.
The staff are very attentive and report to me immediately any issues that may arise with my mother.
I am confident that my mother is receiving the best care possible.
I am overall happy with the care at Ashbourne Lodge, his room is always clean and tidy, sometimes I do need to prompt with having his daily shaves and to keep his nails cut and clean. Apart from that, very happy!
I am particularly impressed by the caring nature of the staff and the patient way they see to the needs of the residents.
The staff, from management through to laundry, cleaning, catering but especially carers, have been wonderful to my mother who died at the home in December. They not only gave my mother wonderful care throughout her stay, but most of all at end of life. They also supported myself and my family during this difficult time. They not only gave 100%, they also went the extra mile. I feel they were not only family to my mum but also to myself and my family and I miss them.
Happy with Auntie's care.
I am 72 years old and thinking of booking myself in here as it is so good.
My Dad has only been here 2 weeks but the care he has received has been excellent. He is well cared for and I feel very happy with the care he is receiving. The food is excellent. The staff are so friendly and helpful.
Can't thank the staff enough for dads care.
Overall good care.
Whilst my mother has steadily declined with dementia, the home and staff have always shown the appropriate care and compassion, treating her with dignity and respect always.
My dad is settled really well. Excellent care and no concerns.
Great care, great home.
Dad appears to be very happy and settled. He likes his food and I feel that the staff are very attentive and see to his needs. He is generally clean and that is all we are looking for. He tends to stay in his room and this is always looked after.
When I come to visit my mum she always seems happy and she eats very well. I have no concerns about her care.
Mam is getting good care at the home. No problems, staff are very accommodating.
The rooms are quite small and there are no chairs for visitors.
Thank you for taking the time to complete a review for the home. We have plenty of chairs available for visitors in the main lounge and dining rooms on each floor, we would be happy to take a chair in for relatives to use when visiting, please feel free to ask a member of staff on your arrival to...
We find the staff very pleasant and friendly. They are very helpful when asked for help. The cleaning staff keep her room in excellent condition. Any problems and you first have to ask. The kitchen staff do a really good job. The food is varied and you have plenty to choose from. She gets really well fed. Mam is quite happy here. I have no concerns, if I had any, I just go to management and it is sorted.
The atmosphere around Ashbourne Lodge is always friendly and positive.
I am always made to feel welcome. It feels like a community with a very positive ethos.
I am very happy that my husband is at Ashbourne Lodge - a caring and cheerful staff have helped him cope with infections and mobility problems and I am confident that he will be looked after to the best of their abilities at all times.
The staff and management are excellent. My mother is very well cared for and importantly is safe and secure. The staff are lovely and very caring. They keep everyone's spirits up. My mother is very lucky to live at Ashbourne Lodge.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 20 Mar 2026
Residents at Ashbourne Lodge Care Home in Sunderland got into the festive spirit with a lively St Patrick’s Day celebration, bringing joy, music, and delicious treats to the home. Twelve...
- 20 Mar 2026
Residents and their loved ones at Ashbourne Lodge Care Home in Sunderland came together to celebrate Mother’s Day with a special High Tea event, following the popularity of the home’s...
- 26 Jan 2026
Residents at HC-One’s Ashbourne Lodge Care Home in Sunderland, Tyne and Wear, have been lending a helping hand to local wildlife as winter temperatures drop, inspired by the RSPB Big...
There are no upcoming events for Ashbourne Lodge Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Ashbourne Lodge Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Ashbourne Lodge Care Home
Meet the Team (1)

What does ‘kindness’ mean to you?
“I believe that kind care means being honest, listening and acting on requests.”
Punam has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Punam joined Ashbourne Lodge as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Ashbourne Lodge.
When asked what she enjoys most about her role, Punam remarked: “I get enormous satisfaction from seeing our Residents well looked after.”
Away from work, Punam enjoys listening to music and socialising with her family and friends.
If you would like to find out more information about Ashbourne Lodge, Punam has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge Care Home to verify any information. View our terms and conditions. Ashbourne Lodge Care Home has an Enhanced Service -more info.
