
I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise, socialise and be creative with friends and family.
Offering personalised residential and residential dementia care, every member of the team at Ashbourne Lodge is on hand to support residents...
Care Provided by Ashbourne Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge Care Home for full pricing details and T&Cs.
Contact Ashbourne Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Punam Randhawa (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Ashbourne Lodge Care Home Reviews (122)
Ashbourne Lodge Care Home has a Review Score of 10 (9.971) out of 10, based on 19 reviews in the last 2 years.
Over all time Ashbourne Lodge Care Home has 122 reviews.
The management is very approachable and responsive; the staff are great with my mother.
I am very happy with my husbands to care and how I am treated by all members of staff when I visit the home, they are very kind and friendly. I am able to speak/contact the manager with any worries or problems I have and she is always happy to help.
Standards have slipped under the previous manager. It is good to see that improvements are being made.
Happy with her care well looked after she seems happy in care. No problems and facilities good and keeps her aware.
Ashbourne Lodge Care Home provide 24hour care to my mother-in-law who will say that this is her home. It is very colourful and bright and clean. New menus have just started which has food my mother-in-law likes. All her needs and care are met to a high standard. If my mother-in-law is unwell, the care home immediately phones the doctor and myself to let me know. Any concerns I have are discussed straight away and a plan is put in place. I know she is kept well and safe and the support you get from the management and staff is of a high standard. They are friendly and very polite and give care and dignity to everyone there.
As sister's to a resident we are very pleased with the care she receives. There has been a "big" change in the care home the last 2 months.
I find this home excellent in every way. My friend has settled well and loves every aspect of her new home. The staff are of the top quality, always loving and kind. The home is excellent in regards to cleanliness and all that's necessary for a comfortable and enjoyable home.
Excellent provision of care to my grandad throughout his time in Ashbourne Lodge. During his final weeks, the care to my family was fantastic - I would rate Ashbourne Lodge a 10/10. Thank you to all.
Good care. I am pleased my dad is in this home, he is well cared for.
Staff are always very pleasant and ready to answer any questions we have and ready to help when necessary. We are very satisfied with the service provided.
I am so please I moved my dad into Ashbourne Lodge Care Home as I can see he is well cared for. His bedroom is always clean and tidy and very happy with activities as he enjoys his outings on the mini-bus.
My father has recently been admitted into the Ashbourne Lodge Care Home. From the day of his admission, all staff have always been very helpful and supportive to both my father and me. The staff deliver excellent care to my father maintaining his dignity at all times.
Staff were understanding of my needs as the daughter and of my mother's needs. The staff treated mum with respect and tenderness, clearly aware of her needs and habits. Very grateful for the care they are taking of my mum.
I visited this home today looking for a safe and secure home for my mam. I've looked at a few homes but this one seemed very nice a lovely, homely place to be when we visited. We were taken upstairs where a lovely, friendly member of staff was decorating and explained it all about scenery for the dementia which we found very interesting, what a lovely thing to do for people with dementia. This is the home we would want to look after my mam.
The staff organised a fabulous 90th garden party for my mother and the queen. They were very attentive to all the residents, making sure they were all able to participate and enjoy the day. Nothing was too much trouble for the staff. They included me in all the arrangements which resulted in the creation of many happy memories for my mam, myself and her family and friends.
I love it here, I have plenty of company and there is always something going on. The staff are great and always pleasant, I can't complain about anything the food is always very nice and the home is kept lovely and clean.
My mother-in-law has settled in well at the care home after a few initial problems, which were to be expected. She has a good relationship with the staff and some of the residents, that she associates with. The fact that she has lived in the Sunderland area for most of her life a positive fact in her being comfortable in her new surroundings. The home is also fairly close to her family who are able to pay her regular visits and speak to the staff regularly on concerns that they have.
I am happy in the home. I am looked after well and get on well with the staff. I enjoy the meals provided. Often I have health problems, they are quickly dealt with. I enjoy the entertainment provided during the week but would like more trips out.
The home has a Mini Bus which is used on a weekly basis to ensure all residents have a varied choice of outings, our Residents also have a say in what times and where to go.
I haven't been here very long but I have settled in very well. The staff are great and always have time for me if I need any help nothing is a bother. The food is great with plenty of choices. I enjoy the entertainment there is always plenty of things to do. Today we went to a local pub for lunch then we had a drive to Seaham it was lovely.
My mam was in here and was looked after very well, my mother in law is here presently, she is happy, staff are really good.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 20 Mar 2026
Residents at Ashbourne Lodge Care Home in Sunderland got into the festive spirit with a lively St Patrick’s Day celebration, bringing joy, music, and delicious treats to the home. Twelve...
- 20 Mar 2026
Residents and their loved ones at Ashbourne Lodge Care Home in Sunderland came together to celebrate Mother’s Day with a special High Tea event, following the popularity of the home’s...
- 26 Jan 2026
Residents at HC-One’s Ashbourne Lodge Care Home in Sunderland, Tyne and Wear, have been lending a helping hand to local wildlife as winter temperatures drop, inspired by the RSPB Big...
There are no upcoming events for Ashbourne Lodge Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Ashbourne Lodge Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Ashbourne Lodge Care Home
Accreditations
There are no accreditations posted yet for Ashbourne Lodge Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“I believe that kind care means being honest, listening and acting on requests.”
Punam has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Punam joined Ashbourne Lodge as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Ashbourne Lodge.
When asked what she enjoys most about her role, Punam remarked: “I get enormous satisfaction from seeing our Residents well looked after.”
Away from work, Punam enjoys listening to music and socialising with her family and friends.
If you would like to find out more information about Ashbourne Lodge, Punam has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge Care Home to verify any information. View our terms and conditions. Ashbourne Lodge Care Home has an Enhanced Service -more info.
