
I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise, socialise and be creative with friends and family.
Offering personalised residential and residential dementia care, every member of the team at Ashbourne Lodge is on hand to support residents...
Care Provided by Ashbourne Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge Care Home for full pricing details and T&Cs.
Contact Ashbourne Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Punam Randhawa(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Ashbourne Lodge Care Home Reviews (122)
Ashbourne Lodge Care Home has a Review Score of 10 (9.971) out of 10, based on 19 reviews in the last 2 years.
Over all time Ashbourne Lodge Care Home has 122 reviews.
Ashbourne Lodge is an excellent home. It has very good facilities and is attractively furnished. The best part of the service is the staff who are always friendly, kind and considerate. It is a very well managed care home.
The care professionalism is fantastic. The carers keep us informed all the time. Very satisfied.
I am so happy with everything my mother receives. The care is absolutely brilliant, my mother is so happy being there.
Very well organised. Mother is very happy and well looked after. Staff are very professional and caring.
Care home manager and team; I would like to say as a clinician myself I am fully aware of the litigation involved with safeguarding vulnerable adults. From my first meeting with the manager, under stressful family pressures, she put my and my family's minds at ease. Traditionally and statistically British Indian/Asians do not admit family members to care homes due to fears of poor care. The manager and her team addressed our fears, comforted and reassured us like no one else in the industry has been able to. A gold standard care home. The team are angels and I can't thank them enough.
My mother settled really well, making friends with other residents. Was well looked after by all the staff.
My mother-in-law was a resident at Ashbourne Lodge for three and a half years. Sadly she passed away at the end of November 20. In her time at the home, she always received excellent care. Also, the members of staff provided a genuine interest in her well-being throughout her stay and made sure she was well looked after, with this in mind I would recommend Ashbourne Lodge to anybody who was looking for a care home for friends or family.
My mother was a resident at Ashbourne Lodge for three and a half years until she sadly passed away last month. Throughout her stay, she received excellent care and was always treated with respect and dignity. I would not hesitate to recommend Ashbourne Lodge.
I have been very impressed with the way the care home has managed things during the COVID-19 crisis. I have been kept up to date.
I am very pleased with the care I receive at Ashbourne Lodge. The staff and management work very hard to look after us and to keep us happy. Coronavirus lockdown has been a trial, we have had every attention and followed all the rules, hopefully it will soon end and we will all be back to normal. Best wishes to the manager and all the lovely staff.
My experience for my father staying at Ashbourne is excellent. I couldn't wish for him to be staying anywhere else. Nothing's any problem with any of the staff, very pleasant and obliging.
Since my wife died; I find this is the best place for me to be.
The care and standard provided by the management and staff at Ashbourne Lodge Care Home is first class in every aspect.
I have never seen my mam so happy in her life compared to now. She's at a brilliant care home. Thank you for caring for my mam.
Never saw her so happy she loves the place. Couldn't ask for better staff and care.
I would just like to say a huge thank you to management and staff for the love and care provided to my mother in law. We are so grateful she is with you all, just wish we can get in a bit more to see her but we truly know you are all looking after her, so thank you, Ashbourne Lodge, all of you.
My mother has been here for almost 11 years and has been well looked after, while this care home has continued to improve under this company with investment in new decor and staff training to the highest standards.
I have been here for 4 months and been treated very very well.
Highly recommended.
Staff are consistently caring and attentive.
Staff are welcoming and have a great rapport with residents and with visitors.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 20 Mar 2026
Residents at Ashbourne Lodge Care Home in Sunderland got into the festive spirit with a lively St Patrick’s Day celebration, bringing joy, music, and delicious treats to the home. Twelve...
- 20 Mar 2026
Residents and their loved ones at Ashbourne Lodge Care Home in Sunderland came together to celebrate Mother’s Day with a special High Tea event, following the popularity of the home’s...
- 26 Jan 2026
Residents at HC-One’s Ashbourne Lodge Care Home in Sunderland, Tyne and Wear, have been lending a helping hand to local wildlife as winter temperatures drop, inspired by the RSPB Big...
There are no upcoming events for Ashbourne Lodge Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Ashbourne Lodge Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Ashbourne Lodge Care Home
Meet the Team (1)

What does ‘kindness’ mean to you?
“I believe that kind care means being honest, listening and acting on requests.”
Punam has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Punam joined Ashbourne Lodge as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Ashbourne Lodge.
When asked what she enjoys most about her role, Punam remarked: “I get enormous satisfaction from seeing our Residents well looked after.”
Away from work, Punam enjoys listening to music and socialising with her family and friends.
If you would like to find out more information about Ashbourne Lodge, Punam has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge Care Home to verify any information. View our terms and conditions. Ashbourne Lodge Care Home has an Enhanced Service -more info.
