
I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



I would just like to say a huge thank you to management and staff for the love and care providedNicola B(Daughter-in-law of Resident/Service User)



At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise, socialise and be creative with friends and family.
Offering personalised residential and residential dementia care, every member of the team at Ashbourne Lodge is on hand to support residents...
Care Provided by Ashbourne Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge Care Home for full pricing details and T&Cs.
Contact Ashbourne Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Punam Randhawa(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Ashbourne Lodge Care Home Reviews (122)
Ashbourne Lodge Care Home has a Review Score of 10 (9.971) out of 10, based on 19 reviews in the last 2 years.
Over all time Ashbourne Lodge Care Home has 122 reviews.
We chose Ashbourne Lodge due to its position next to the park and the reception we received when asking to look around. The friendly nature of the staff and willingness to accommodate requests impressed us from the start and continued to do so. My father isn't the most cooperative at times due to his condition and all the staff have tried their best to make him comfortable, always showing a pleasant and cheerful manner.
I am quite happy with my mum's care and it's nice to know that she is in safe hands.
My Nan has fantastic care at Ashbourne Lodge. This care is provided by a pleasant, hardworking caring staff who have my Nan's best interests at heart. She is well looked after and is always well turned out and clean. It gives me peace of mind that my Nan is in a safe, secure environment.
I am quite happy with the care of my Dad at Ashbourne Lodge. All staff and management are helpful.
I am very pleased how my Mam is getting cared for. All staff brilliant. My Mam is very happy an settled.
Mum seems to be happy most of the time. The times when she gets upset, this is due to her confusion when she doesn't know what is going on. The staff here are lovely. They treat her well and comfort her when she is upset. My mother loves to be warm. Occasionally she finds the temperature to be too high. I (as a visitor) usually find it uncomfortably warm.
My uncle has been a resident of Ashbourne Lodge since January 2018. He is well looked after. I had no worries and staff are brilliant and well organised.
Staff friendly and helpful. Always willing to help. Food, cleanliness, facilities, all satisfactory.
My mother is treated with great care and support by the staff. She is always treated as an individual with dignity. Staff are resilient, long-suffering and good humoured. They respond positively to all requests and concerns. We are very happy that our mother is in a loving, caring, supportive environment.
I like the practice of residents being in the lounge during the day as opposed to them sitting in their rooms on their own. I think everyone needs stimulus. Overall appraisal "good".
I have been a resident at Ashbourne Lodge for eight months. Throughout this time I have been very well cared for but this was especially so when I became ill. Every member of staff went out of their way to see that I had everything that I needed and their understanding and patience were first rate.
Very satisfied with my mother's care, for her health and wellbeing.
On my visits here I have seen a few changes and not for the better. Some staff are good and others not. I have been disappointed lately.
Thank you for taking the time to complete a review for us at Ashbourne Lodge and we are extremely pleased to read that you find the care and services good and excellent. We pride ourselves on providing kind care and our Home Manager is working closely with the staff to continue to improve the...
All I can say is I have enjoyed my stay here.
We are delighted that you are satisfied with Ashbourne Lodge, we pride ourselves on providing kind care and will arrange to review your care with you to help us to improve our standards of care and hospitality in all areas. Please be assured our Home Manager is always seeking feedback and comments...
Lot's going on in the lounges. Nice facilities e.g dining room and lounge and rooms. Activities are great and always something going on such as singers and raffles and trips out.
The staff are very friendly, approachable and understanding.
Excellent service and caring staff.
My friend settled very nicely and seems very happy at Ashbourne Lodge, eating and drinking really well.
As someone who said she would never go in to a care home, she has settled really well, which is very surprising to me. She is very happy and looked after at Ashbourne Lodge.
Activities and entertainment are good. We are always encouraged to be involved. Management is friendly and efficient. We are very happy with care provided.
I believe with the management in place that in time my review ratings will be excellent.
Please keep up the good work in all departments.
This is my second visit to see my friend/ex-neighbour. Staff have been very pleasant both times. Very friendly and attentive to residents. Have sorted out issues/towels not replaced, but on reminder, a replacement was put in and a spare left in the drawer.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 20 Mar 2026
Residents at Ashbourne Lodge Care Home in Sunderland got into the festive spirit with a lively St Patrick’s Day celebration, bringing joy, music, and delicious treats to the home. Twelve...
- 20 Mar 2026
Residents and their loved ones at Ashbourne Lodge Care Home in Sunderland came together to celebrate Mother’s Day with a special High Tea event, following the popularity of the home’s...
- 26 Jan 2026
Residents at HC-One’s Ashbourne Lodge Care Home in Sunderland, Tyne and Wear, have been lending a helping hand to local wildlife as winter temperatures drop, inspired by the RSPB Big...
There are no upcoming events for Ashbourne Lodge Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Ashbourne Lodge Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Ashbourne Lodge Care Home
Meet the Team (1)

What does ‘kindness’ mean to you?
“I believe that kind care means being honest, listening and acting on requests.”
Punam has gained over ten years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Punam joined Ashbourne Lodge as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Ashbourne Lodge.
When asked what she enjoys most about her role, Punam remarked: “I get enormous satisfaction from seeing our Residents well looked after.”
Away from work, Punam enjoys listening to music and socialising with her family and friends.
If you would like to find out more information about Ashbourne Lodge, Punam has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge Care Home to verify any information. View our terms and conditions. Ashbourne Lodge Care Home has an Enhanced Service -more info.
