
A lovely care home with lovely staff. My mam is happy here and well looked afterChristine B(Daughter of Resident/Service User)



A lovely care home with lovely staff. My mam is happy here and well looked afterChristine B(Daughter of Resident/Service User)



Grangewood is a bright and welcoming care home offering gold standard residential care for older people, including those living with dementia. The purpose-built care home is set in the village of Shiney Row, close to Houghton-le-Spring in Tyne and Wear.
The home has a real community feel and is close to the local village library, medical centre and various churches. There's also a post office and a pub on the...
Care Provided by Grangewood
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Grangewood for full pricing details and T&Cs.
Contact Grangewood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joleen Rayner (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Parking
- On-site
Grangewood Reviews (66)
Grangewood has a Review Score of 9.8 (9.830) out of 10, based on 15 reviews in the last 2 years.
Over all time Grangewood has 66 reviews.
As soon as we entered the home we were greeted by warm, friendly and professional staff.The home is beautifully decorated, immaculately clean and has a wonderful home from home feel.
Residents were sat in various groups chatting or attending activities and appeared very content and happy, staff engaging with Residents, taking time assist and chat when needed.
It is obvious to see that the manager Joleen and her team take great pride in offering a high level of care to their Residents. It was an absolute pleasure to visit Grangewood, what a lovely home you have
Overall the experience visiting Grangewood everyday to see my husband over 4 1/2 yrs has been one of the staff being kind caring helping in situations of concern and anxious times. There have been many. Without management and staff carers domestics senior staff and admin life would be very difficult. The easy conversations the fun and activities are a welcomed break from the tough days when a loved one is unwell. They care for residents and family and friends are always welcomed to Grangewood. The food is good to excellent staff carers work very hard to achieve team work.
I was welcomed into Gragewood when visiting a friend. They had an event in December which was free entertainment and food for all the community. All staff are amazing and I'm always made welcome credit where credit it due.
Although mum passed away over a year ago, I still visit Grangewood once or twice a week. The manager and all her staff do a fantastic job. They make you feel welcome and they are good hard workers and make you feel at home as well.
Happy cheeful atmosphere over the Christmas period at Grangewood. Staff as lovely and helpful as ever. Care home was decorated well and plenty of activities for those who wanted them. Made the Christmas period easier for loved ones and their relatives.
A lovely care home with lovely staff. My mam is happy here and well looked after. She is always clean and well-fed. The staff are caring and understanding and make an effort to get to know my mam, so much so that they know when she's not feeling 100% or something's not right. There's always activities and they encourage my mam to join in. I would recommend this home to anyone looking for a safe and happy environment.
Staff are amazing. So much attention and care. Staff are genuinely interested and invested in the resident they they look after. Very friendly throughout the entire home, everyone feels part of the extended family.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very pleased with care provided. All staff from every department provide the highest standards with a pleasant positive approach at all times. A care home with a well earned 5 star reputation.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very good. Excellent.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
My mother joined Grangewood in June 2024. She was made to feel very welcome and soon settled into the 'Grangewood community'. The level of care she receives is excellent, carers are always pleasant, caring and very professional. This leads to very high standards. There is a wide range of activities to meet each resident's needs both inhouse and in the wider area. The home is always clean and tidy and well kept and presented. Standards are very high and Mam very happy.
All the staff care for the residents with respect. They are all "good fun". They have lovely entertainment and everyone joins in. The home is always spotless and clothes beautifully laundered. I am glad we found this home to care for mam when we were no longer able.
Thank you very much for taking the time to leave us feedback about your experience. At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team
A wonderful & caring team. My nana was very well looked after. Clean environment & lots of fun activities. Highly recommend.
We cannot praise the team at Grangewood enough for the care and dedication they have shown our mam. After a long stay in hospital, the communication from the team was excellent, ensuring a smooth and well planned return home. The deputy manager provided invaluable preemptive suggestions for Mam's care, reassuring us that with the support of the community nurses her needs would be met safely, comfortably and with dignity. The love, warmth and care shown on her return were truly heartwarming - Grangewood really is HOME to her. Her room was immaculate ready for her return. One lady visited Mam in hospital which proved how this amazing team go above and beyond. Thank you all.
thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that your mams return home to Grangewood was smooth and well-supported. At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team
Brilliant reception for my uncle's 100th birthday. Lovely food at attention from all the staff.
Visited to see our uncle on his 100th birthday today. The staff were very friendly and provided us with a lovely buffet. We were made to feel very welcome.
As my husband's health has sadly deteriorated over recent months the care and compassion provided by all the staff regardless of their particular roles has been excellent. They are always there to help and advise and treat him with dignity, respect and the support he needs. It is very reassuring to know he is in such safe, caring and capable hands whilst maintaining an upbeat, friendly and positive attitude. I cannot praise them highly enough.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The support and care at Grangewood have made Mum's move there easier for us all. Staff are always willing to go the extra mile. There is strong leadership and a good team spirit, which makes it a happy and welcoming place for residents and families.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Choosing care is one of life's most stressful experiences, but we were very blessed to find Grangewood! Aunty went to live there after a lengthy spell in hospital, and the fact we had her for so long was down to the outstanding care she received in a home filled with friendship, smiles and laughter. All staff, irrespective of their role, were friendly, supportive and dedicated and nothing was too much trouble and minor niggles were quickly/professionally addressed. The environment is bright/welcoming, but the warmth, welcome and quality of care are at the forefront. A varied range of activities are on offer and staff strive to include residents according to their health situation. They take time to chat and every effort is made to include families in all aspects of their loved one's care/ life in the home itself. The words may be small, but the sentiment really is huge -thank you for making Aunty's final months the best they could possibly be; yours is a true vocation!
Hi Maureen, thank you very much for taking the time to leave us feedback about your experience.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mum was a resident for seven weeks last March/April. Visiting Grangewood today to deliver a small gift, I was welcomed with the warmth and care I had come to expect from this homely care home.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Out of this world, home from home. We love it and the staff and so does my brother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Grangewood.
Accreditations
There are no accreditations posted yet for Grangewood.
Meet the Team (1)

As the Home Manager, I’m passionate about delivering the highest standards of care and quality of life for the people we care for. I believe that great care is about going beyond what is expected to make a difference in residents’ lives.
I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.
I’m very proud of Grangewood’s strong links with the local community, and I’m always keen to enhance these so that residents can continue to feel a part of local life and enjoy a lovely lifestyle. One of my favourite parts of the day is chatting with residents and listening to their life stories. There’s so much we can learn from the older generation.
I have an open-door policy, so if there’s anything you’d like to know about Grangewood and the care we provide, please do get in touch.
Frequently Asked Questions about Grangewood
What types of Care is Grangewood registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grangewood have?
There are 50 Single Rooms.
What are the Facilities & Services at Grangewood?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Grangewood to the centre of Houghton le Spring?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grangewood to verify any information. View our terms and conditions. Grangewood has an Enhanced Service -more info.