
A lovely care home with lovely staff. My mam is happy here and well looked afterChristine B(Daughter of Resident/Service User)



A lovely care home with lovely staff. My mam is happy here and well looked afterChristine B(Daughter of Resident/Service User)



Grangewood is a bright and welcoming care home offering gold standard residential care for older people, including those living with dementia. The purpose-built care home is set in the village of Shiney Row, close to Houghton-le-Spring in Tyne and Wear.
The home has a real community feel and is close to the local village library, medical centre and various churches. There's also a post office and a pub on the...
Care Provided by Grangewood
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Grangewood for full pricing details and T&Cs.
Contact Grangewood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joleen Rayner (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Parking
- On-site
Grangewood Reviews (66)
Grangewood has a Review Score of 9.8 (9.830) out of 10, based on 15 reviews in the last 2 years.
Over all time Grangewood has 66 reviews.
Excellent home and staff, but Uncle wanted to be back in his home where he was born and lived for 91-years.
My mother has been receiving full-time care since Oct 2020 following a deterioration in her dementia meaning home care was no longer possible. The entire team at Grangewood were understanding and sympathetic to the situation and did everything possible to make the move into care as worry free as possible. The communications and updates have been excellent and the family are confident that my mother is receiving the best possible care from the entire team who display compassion and understanding in everything they do. The necessary controls to prevent any virus from entering the home are excellent and effective and the staff does everything possible with window visits etc to allow the best possible patient/family contacts. Regular updates are received from the staff regarding any changes to medications or health conditions and the local G.P. surgery doctors give the highest praise to the quality of care the home provides. I would recommend the Grangewood to anyone requiring care for a loved one.
The care in Grangewood is always of a high standard and they have made my mams stay there a happy experience. She’s always treated with care and respect. Brilliantly run especially during this tough time. I would recommend Grangewood to anyone.
I would recommend Grangewood to anyone in the area looking for care for their relative. We tried another before here and only lasted a few weeks. Great care, management and staff. We as a family feel secure.
I do not feel well-placed to perform this review as for the majority of the time my Mam has been in this home the lockdown has been in place. My Mam wanted to come into care because her physical needs were such that the care she had at home (four times a day) was inadequate and my time with her was taken up with essential matters. We hoped that once all her physical needs were met she and I could concentrate on fun and keeping up with her many friends and interests. Through nobody’s fault, this has not been possible. She is hesitant to join groups with people she doesn’t know and therefore has not often joined in with activities. The thing she was looking forward to was some one-to-one craft sessions. I must say that the staff have been very caring to Mam, particularly when she has been ill. They have been vigilant and kept me informed. I think it is difficult for staff and for me that her mental state can’t be assessed at present as we don’t know what the changes are due to.
If I ever have to go into a home, I hope it's this one.
Mam entered Grangewood after her dementia required her to be looked after. Staff were very kind and made the transition from our care to theirs with compassion and understanding. She had a nice room, always kept clean. Staff were patient, always treated Mam with respect, kindness and dignity. Staff were very helpful, cheerful and always willing to spend a few extra minutes when needed with Mam. During my Mam’s stay, we don't think she could have been anywhere safer or more comfortable. Staff encouraged her to join residents in the dining room at meal times, pamper days and get her hair blow dried. I visited Mam daily it was always clean and fresh and welcomed with open arms. Staff are attentive, kind and obviously work as a team. Management staff kept me updated on Mam's health and condition and were so approachable and caring. After seven months Mam’s condition deteriorated and Mam passed away January this year, her end of life treatment was excellent with brilliant support throughout.
My sister and I were very pleased to find Grangewood after looking at several inferior places in the region. My mother seems to have settled in fine (she's been here 10months) though her memory and awareness seem to be fading- to be expected at the age of 89! I visit from Glasgow, where I live, about once a month and am always welcomed and encouraged whilst here.
Caring staff made my mother's stay a very happy one even though she was very reluctant to go into care.
Nothing to complain of. I would recommend this care home to anybody. The staff are so friendly and it's lovely chatting with them. It feels like a family. I know my Mam is well cared for so I have nothing to worry about.
My mother is well looked after. She is well fed and clean. The staff are all friendly and do a good job.
I have been very happy with the care given to my father since he was resident in Feb 2015. Staff are pleasant and dedicated. Food is excellent and dad is well looked after. The premises are very clean, well decorated and warm.
My mother has been at Grangewood for nearly 2 years. She is very happy with everything about Grangewood, the staff are very professional and caring towards my mother. The home is well lead and I would, and have, recommend it to lots of friends if they might need a great care home for their parents in the future.
Grangewood is a lovely friendly place, with a high standard of care given to residents.
Grangewood is a very friendly and caring place to be. The staff are very professional and always approachable. I feel my mum has settled very well into her new home and that is down to the kind hardworking staff. The support given to all residents is remarkable. Thank you to everyone in Grangewood.
Fantastic care home with lovely people.
My dad has been in Grangewood for 5 months and during this time he has been well looked after, kept clean and tidy and well fed. The staff are very friendly and efficient. The home is decorated lovely and is always clean and tidy. I'm happy that my dad is in Grangewood as it is much much better than other homes we visited.
Ever since my mother became a resident at Grangewood, I have had nothing but admiration and total trust in all the staff. They are so courteous and friendly with both visitors and residents. Any problems or situations are explained thoroughly and you feel at ease with things that if not explained thoroughly, could cause concern. A lovely facility enhanced by great staff and management.
We are very happy with the care my mum is receiving. She is very settled.
Cannot fault the care and attention my mother-in-law receives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Grangewood.
Accreditations
There are no accreditations posted yet for Grangewood.
Meet the Team (1)

As the Home Manager, I’m passionate about delivering the highest standards of care and quality of life for the people we care for. I believe that great care is about going beyond what is expected to make a difference in residents’ lives.
I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.
I’m very proud of Grangewood’s strong links with the local community, and I’m always keen to enhance these so that residents can continue to feel a part of local life and enjoy a lovely lifestyle. One of my favourite parts of the day is chatting with residents and listening to their life stories. There’s so much we can learn from the older generation.
I have an open-door policy, so if there’s anything you’d like to know about Grangewood and the care we provide, please do get in touch.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grangewood to verify any information. View our terms and conditions. Grangewood has an Enhanced Service -more info.