
A lovely care home with lovely staff. My mam is happy here and well looked afterChristine B(Daughter of Resident/Service User)



A lovely care home with lovely staff. My mam is happy here and well looked afterChristine B(Daughter of Resident/Service User)



Grangewood is a bright and welcoming care home offering gold standard residential care for older people, including those living with dementia. The purpose-built care home is set in the village of Shiney Row, close to Houghton-le-Spring in Tyne and Wear.
The home has a real community feel and is close to the local village library, medical centre and various churches. There's also a post office and a pub on the...
Care Provided by Grangewood
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Grangewood for full pricing details and T&Cs.
Contact Grangewood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joleen Rayner (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
- Single Rooms with ensuite Wet Room (50)
Parking
- On-site
Grangewood Reviews (66)
Grangewood has a Review Score of 9.8 (9.830) out of 10, based on 15 reviews in the last 2 years.
Over all time Grangewood has 66 reviews.
The care and support I have received since moving into Grangewood in June 2022 have been excellent. The staff are very caring and supportive to everyone and always have time to sit and chat and make you feel special.
Thank you very much for taking the time to leave us feedback about your residence at Grangewood. We are pleased to hear you are happy here and yes that's right we are always here.
My mother gets the care she deserves. She always has nice things to say about the staff and management as they are all so kind and helpful. They always know when there is anything wrong and know just what to do. The activities are always different and a lot of fun and it gives family and friends a chance to join in with the residents. Grangewood gets 10 out of 10 from me and my family.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are also pleased to hear you join in with our activities!
Friendly, caring staff. Amazing atmosphere. The staff are always helpful and accommodating. Made to feel very welcome.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Never known so much time and care given to all.
At Grangewood Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that you are happy with the home and the care provided.
The overall care at Grangewood is outstanding, the staff are dedicated, treating the residents as if they are one of their own, nothing is any trouble. Activities are many and varied, families are always encouraged to join in. Without hesitation I would highly recommend Grangewood to anyone requiring a care home environment.
Hi, thank you very much for taking the time to leave us this feedback about Grangewood Care Home. We are pleased to hear that your experience with us has been a positive one. We do a range of activities to suit everyone's interest, even the relatives! We're all one big family.
Staff always very helpful on visits.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.
My mother-in-law has been a resident in Grangewood care home for approximately eighteen months, during that time she has been treated with respect and dignity by all of the staff and the overall care she has received has been excellent. The well-being and satisfaction of the residents are at the forefront of everything they do. The home is well managed and relatives concerns are listened to and appropriate actions are taken swiftly. Big thanks to all the carers and management.
At Grangewood Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
My mum was in Grangewood care from November 2018 to November 2922, and in all that time, I can say they did their utmost to make her final years dignified and comfortable. It was a great source of comfort to know she was so well cared for and safe in her own space. The dignity that she had, in the end, is something I will always be grateful for from all of the staff in this excellent care home.
I would like to thank the manager and all the staff for all the support in welcoming my father-in-law and mother-in-law into the home. All staff are friendly and welcoming, I would recommend this home. Can't thank you all enough.
My long-time friend was admitted to Grangewood in July 2022, following a spell of ill health in the hospital. Due to her condition, she was nursed in bed, staff took time, effort and good care of her, spending time painting her nails and trying to set her hair. Sadly, she wasn't able to join in the whole range of activities available (party central, great atmosphere). She was treated with dignity and respect. I would happily recommend Grangewood to anyone wanting a care home for their loved ones. The whole team were friendly, supportive and professional.
She was cared for professionally, with comfort and support.
The home was comfortable and clean, as was my mother's room.
The staff were friendly and caring; my wife and I were made very welcome when visiting.
Activities are regular and well attended by relatives, visitors and residents; in short, an excellent social calendar which is very important.
I would have no hesitation in recommending Grangewood to any relative considering a necessary placement due to circumstances.
My partner entered Grangewood when she was very ill, I couldn't look after her anymore because her illness started to deteriorate. Her stay in Grangewood was very short as she passed away recently. All I can say now, her stay was pleasant and comfortable til her life came to an end. Many thanks to all the staff for their dedication and efforts.
My dad has recently moved to Grangewood care home, and the staff have been great, and he has settled in brilliantly. His room is bright, airy and clean. The care home has a lovely feel when you walk in it - clean and bright.
Friendly and caring staff. Cleanliness is excellent. Cannot fault anything at all.
A lovely care home. My sister-in-law has been in this care home since January 2022. All members of the staff have been amazing, making her stay very enjoyable.
Very pleased with the way my friend was accepted into Grangewood. Everyone has made her so welcome. Her newly decorated room is beautiful and she now feels it is more like home. She enjoys the company of fellow residents and enjoys her outings with the entertainment team.
Most especially the care all the staff provide, from cleaners and cooks to carers etc.
Being allowed to visit at any time of day helps to organise my time, rather than being restricted to a certain few hours each day.
Any problem/question I have, if not answered immediately, is followed up as soon as possible.
The home is always exceptionally clean. Food provided very much to my mother's high standards. Lots of variety, the residents also have a say in what types of food they wish to eat. Activities are full-on, especially now Covid restrictions have been slightly lifted. My mother thoroughly enjoys her outings and themed events.
I feel very lucky that we have Grangewood looking after my mother. I can't thank them enough for all they do.
My mother enjoyed the activities that were provided especially the recent Valentine's lunch and the Christmas lunch, which I also attended.
Over the past week, I have spent more time with my mother by her bedside, however, this was not an issue for the care staff, they were always there if I was in need of anything, even just a cup of tea.
I can't thank the staff enough.
I have to commend Grangewood and all the staff for the care and support they have provided to both residents and also their families during the difficult time we have experienced throughout Covid-19. They have ensured that all Government guidelines have been met whilst also taking care of the needs of their residents and offering family guidance around visits and being able to see loved ones. My dad has been in Grangewood for approximately 7 years and has great affection for his caregivers and the support they provide him. Well done to all the team at Grangewood, you are amazing.
My father has now been a resident in Grangewood Care Home since June 2021. Prior to this he had been receiving care at home for a multitude of conditions which have left him requiring full-time care. Since going into Grangewood Care Home we have seen a huge improvement in my Dad. The general care has improved physically and he now has his dignity back. He is treated by all the care staff with respect, warmth and his needs are priority. The staff explores every avenue to get to know about him, his past, his likes and dislikes and his family, they welcome all his visitors. My dad has regained his self-respect due to their care. They have also been extremely supportive of my family, in particular of my mother (they have been married for 65 years) who visits every day. I have only praise and gratitude for them in the work they do and the care they have for all their residents. All of his physical, emotional, medical and care needs are met.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Grangewood.
Accreditations
There are no accreditations posted yet for Grangewood.
Meet the Team (1)

As the Home Manager, I’m passionate about delivering the highest standards of care and quality of life for the people we care for. I believe that great care is about going beyond what is expected to make a difference in residents’ lives.
I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.
I’m very proud of Grangewood’s strong links with the local community, and I’m always keen to enhance these so that residents can continue to feel a part of local life and enjoy a lovely lifestyle. One of my favourite parts of the day is chatting with residents and listening to their life stories. There’s so much we can learn from the older generation.
I have an open-door policy, so if there’s anything you’d like to know about Grangewood and the care we provide, please do get in touch.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grangewood to verify any information. View our terms and conditions. Grangewood has an Enhanced Service -more info.