Washington Manor

Staff have a lot of patience and are very entertaining.

The staff are so friendly and helpful. They go above to provide quality care, we are very grateful. I love the updates about what the residents are getting up to. We love the family events and I feel like my dad receives the best care. He is well fed and the quality of food is amazing. The home is clean, and we feel welcome when we visit. It’s well-managed and they offer support when we need it as a family. I’m truly grateful.

Enjoyed the quiz night held for the residents and families. A great social get-together. So grateful to the Manager and her care team for the continued support, care and peace of mind in the care of my mum-in-law. The care team always provides continuous enrichment with various activities to support and encourage mum-in-law and help her in all aspects of her daily life.

The home has a welcome atmosphere. The staff are friendly and helpful. They try to engage the residents to join in communal meals and activities. Sometimes it seems that requests don't always get passed on or actioned as quickly as we would have hoped.

As a family putting Dad in to a home was a really difficult decision, but seeing how he settled from the moment he stepped inside the door was mind-blowing. Management and staff really made him feel welcome and put him at ease, talking him through the progress. I myself have worked in care for 19 years and can honestly say this is one of the nicest homes I have come across. I would highly recommend Washington Manor.

Washington care home is an excellent-run care home with high performance from staff and management. Residents are well looked after with a home-from-home experience. Staff have really good communication skills with residents. The staff are caring, kind and most of all friendly. Staff have up-to-date training courses to give them professional knowledge in all aspects of their job. There are activities on a daily basis which is excellent at keeping the resident's minds stimulated which they enjoy. Washington care home has excellent hygiene as cleaned on a regular and daily basis. The food is cooked to an excellent standard and has a variety of different meals with a snack trolly attend the rooms with tea, coffee, biscuits, cakes and fruit. I can honestly say Washington Manor is an excellent care home and would recommend it to any potential resident. I am really enjoying my stay at Washington Manor which is so different from the experience I was expecting.

When it comes to the stage when one of your parents are struggling and needs care it is a worrying time. My dad arrived at Washington Manor after trying everything we could to let him live at home with Mam, but after losing his hip bone and not being able to get around the choice was made for us. We wanted somewhere close to Washington and his family as possible and when we were told that it would be Washington Manor that was a plus. The place is wonderful with very high standards, the staff are fantastic and always chatting and making sure Dad is fine. He always says how lovely the food is and is really happy every time we go to visit. It was their diamond wedding and the staff set up an afternoon tea for him and my mam which was a fabulous touch. I live in Spain and it makes my life a lot easier knowing he is well looked after. Thanks to all the staff who work there. Top team

Thank you!

It is very reassuring that he is looked after to a consistently high standard and can have things from home for his room. I have no problems recommending the home to anyone who like me was initially apprehensive.

My sister arrived at Washington Manor withdrawn, paranoid, hallucinating and very depressed. With the encouragement of all the staff, she is now socializing with other residents and joining in the afternoon activities. She is well thought of and well cared for. The staff here are amazing.

I am very happy with the care my wife is receiving at Washington Manor.

I’m very pleased with his stay.

My mam was a temporary resident at Washington Manor for respite purposes. Mam had always lived independently and the family were surprised when she decided to stay longer on a trial period and then to become a permanent resident. From the beginning mam was made to feel welcome and although I worried about her loss of independence it was clear she was happy there and felt safe. Being able to bring some of her personal possessions helped to make her room feel familiar too. From my visits I have found all the staff there to be caring, supportive, friendly and cheerful and they have built up a great rapport with mam. The team there have always been very helpful with any requests I have made and it is a great comfort knowing mam is well looked after.

My father had been in Washington Manor for sixteen months until he passed away in February. He was very happy during his time there and settled. It was his home. The staff were excellent at looking after him due to their care and attention. They gave us the most wonderful gift of another 12 months with our father. A huge thank you to everyone.

My brother originally moved to Washington Manor as a temporary resident, however, after four months he asked to live there permanently. The manager and the team gave him a warm welcome. As a family, we had flexible visits in the early days to help my brother settle in. We have had good communication with the manager and her team and they have supported my brother with his individual care needs.

I find the care home very friendly and find the staff okay. I would like to see the residents upstairs to do a few more activities.

My mum moved into the home in April 2021 and from day one the staff have been so helpful and supportive. Mum is very happy, settled and safe and that is down to the amazing care she receives as she has dementia and needs extra care and patience. It's a fantastic home and I would highly recommend Washington Manor to anyone who is looking for a care home for a loved one. The management and staff put their heart and soul into caring for everyone, I honestly don't know what we would do without them so thank you one and all, you are all doing a fantastic job.

The home is welcoming, the staff are always helpful, very friendly and nothing is a bother to them. They look after all residents very well. I cannot fault the home or staff, my brother is safe and well looked after.

Since she moved into Washington Manor we have had no concerns about the level of care she received. My mom-in-law has Alzheimer’s, so of course, there are times when she needs a little extra attention, and the staff there have been very supportive of her needs, this can be a medical issue or just someone to sit and talk to her.

Staff are excellent. Mam knows who her carers are. I think she likes the staff's caring approach to her Alzheimer's and the person she is.