They always go above and beyond to ensure everyone is cared for.P W(Nephew of Resident/Service User)
They always go above and beyond to ensure everyone is cared for.P W(Nephew of Resident/Service User)
Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.
Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged...
Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.
Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged to live as independently as possible. The home has access to shops and a local library, and regular trips are made to nearby attractions in its minibus.
The team works with individuals and their families to tailor care and activity plans to each individual's unique needs and preferences.
Elwick Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Elwick Grange to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Elwick Grange for full pricing details and T&Cs.
Elwick Grange has a Review Score of 9.9 (9.856) out of 10, based on 20 reviews in the last 2 years.
Over all time Elwick Grange has 101 reviews.
my Grandad moved in 2 weeks ago, I moved him from another care home for saftey and dignity So far Elwick Grange has excelled in keeping him safe the staff are approachable and are always willing to take on board Whats best for grandad, A couple of teething problems which have been addressed at once...
my Grandad moved in 2 weeks ago, I moved him from another care home for saftey and dignity So far Elwick Grange has excelled in keeping him safe the staff are approachable and are always willing to take on board Whats best for grandad, A couple of teething problems which have been addressed at once No complaints I will review again in 6 months when I hope I can upgrade to excellent
A lovely welcoming home with excellent staff and management. No worries leaving mother there.
A lovely welcoming home with excellent staff and management. No worries leaving mother there.
Hi Sandra, thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team
Mam went into care home for two weeks respite before deciding on were she feels safe to live. She is now a permanent resident. This is due to the excellent care and support she has received both mentally and physically. I cannot praise all the staff enough for making her stay there such a positive...
Mam went into care home for two weeks respite before deciding on were she feels safe to live. She is now a permanent resident. This is due to the excellent care and support she has received both mentally and physically. I cannot praise all the staff enough for making her stay there such a positive experience.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I always feel very welcome when I visit. The staff are excellent, friendly, caring and kind. Nothing is too much trouble. There's activities everyday which my mam really enjoys attending. The activity programme is very well organised, staff always have a well planned programme.
I always feel very welcome when I visit. The staff are excellent, friendly, caring and kind. Nothing is too much trouble. There's activities everyday which my mam really enjoys attending. The activity programme is very well organised, staff always have a well planned programme.
At Elwick Grange we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Our family will be forever grateful for the care and compassion shown to my granda during the last year of his life. He lived to the wonderful age of 95, and while we knew that time was precious, like most families we wished he could have gone on forever. He passed away just before Christmas...
My granda could not have been in better hands, and our family will always hold deep gratitude for everything you did for him - and for us during those difficult last days.
Thank you for your time, and kind words.
We have found staff to be extremely caring, kind and understanding with my dad and us as a family. The standard of care is truly outstanding, and every day, consistently, we find this. Barbara, Kath, Emma, Chelsea and Noel and all staff have been so supportive of my dad. Patient and truly genuine....
We have found staff to be extremely caring, kind and understanding with my dad and us as a family. The standard of care is truly outstanding, and every day, consistently, we find this. Barbara, Kath, Emma, Chelsea and Noel and all staff have been so supportive of my dad. Patient and truly genuine. Julie organising activities is another credit to the team. My dad feels well looked after and respected. It must be a hard job with long hours. We couldn't be any more grateful. I couldn't praise them enough! We are very grateful.
My husband has been in the home 1 week and so far he has been very well looked after. Staff are very friendly and helpful. Food is very good and plenty of cups of tea.
My husband has been in the home 1 week and so far he has been very well looked after. Staff are very friendly and helpful. Food is very good and plenty of cups of tea.
The staff are really friendly, nothing is a bother. The food is very tasty and plenty of it. When I first arrived from hospital I needed a hair cut - shave - shower which was done as soon as they could that day.
The staff are really friendly, nothing is a bother. The food is very tasty and plenty of it. When I first arrived from hospital I needed a hair cut - shave - shower which was done as soon as they could that day.
When my mam came into this home she was not doing anything apart from sleeping and waiting for her carers which although were good but 1/4 hour call 4 times a day left her lonely. Mam now loves where she is, participates in all activities and is really happy thanks to all the friendly staff were...
When my mam came into this home she was not doing anything apart from sleeping and waiting for her carers which although were good but 1/4 hour call 4 times a day left her lonely. Mam now loves where she is, participates in all activities and is really happy thanks to all the friendly staff were nothing is too much bother. Thank you all x
We're delighted to hear how much happier your mam is and that she's enjoying the activities and company here. It's wonderful to know that our team has made such a positive difference and that she feels...
Hi, thank you very much for taking the time to leave us feedback about your experience.Many thanks the Care UK team
My grandad moved into Elwick Grange in March 2025. He loves it and settled in very well. All staff are brilliant, and very caring and approachable. He enjoys all activities, especially singing/sing songs. The food is excellent too. He takes part in all activities and loves them all. He is never...
My grandad moved into Elwick Grange in March 2025. He loves it and settled in very well. All staff are brilliant, and very caring and approachable. He enjoys all activities, especially singing/sing songs. The food is excellent too. He takes part in all activities and loves them all. He is never lonely as he has lots of new friends.
Hi Megan, thank you very much for taking the time to leave us feedback about your experience.We are delighted to hear that your grandad has settled in so well at Elwick Grange and is enjoying everything from the activities to the food! At Elwick Grange, we set a high standard for ourselves, so we...
Hi Megan, thank you very much for taking the time to leave us feedback about your experience.We are delighted to hear that your grandad has settled in so well at Elwick Grange and is enjoying everything from the activities to the food! At Elwick Grange, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
The VE day party was really well organised. I feel that the staff enjoy their job and this reflects in the care given.
The VE day party was really well organised. I feel that the staff enjoy their job and this reflects in the care given.
Hi A M, thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
My father-in-law moved in March and has felt very welcome. He enjoys all activites especially the sing alongs which is his firm favourite. He thoroughly enjoyed the VE Day celebrations. When I visit I'm always feel that I'm welcome and not getting in the way.
My father-in-law moved in March and has felt very welcome. He enjoys all activites especially the sing alongs which is his firm favourite. He thoroughly enjoyed the VE Day celebrations. When I visit I'm always feel that I'm welcome and not getting in the way.
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and kind words.
Many thanks the Care UK team
Lovely home. Great staff. Lots of activities for residents. Food looks lovely.
Lovely home. Great staff. Lots of activities for residents. Food looks lovely.
Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The staff arranged some great activities throughout December. Christmas felt very homely for my friend, she enjoyed meeting Santa! The staff were outstanding, treating residents as family. the staff at Elwick Grange work so hard with great commitment and integrity.
The staff arranged some great activities throughout December. Christmas felt very homely for my friend, she enjoyed meeting Santa! The staff were outstanding, treating residents as family. the staff at Elwick Grange work so hard with great commitment and integrity.
Thank you very much for taking the time to leave us feedback about your experience.At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Elwick Grange made sure that residents and visitors were kept up to date with anything and everything that would be going on for the lead up to Christmas. Mam and myself felt personally included and very much a big part in mam's daily life which the fantastic team have always made me feel.
Elwick Grange made sure that residents and visitors were kept up to date with anything and everything that would be going on for the lead up to Christmas. Mam and myself felt personally included and very much a big part in mam's daily life which the fantastic team have always made me feel.
Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Her room is pleasant and kept nice and clean. I am happy that mam is happy and been so well cared for.
Her room is pleasant and kept nice and clean. I am happy that mam is happy and been so well cared for.
My aunt is in Elwick Grange, she is very happy there. The home is very clean and the staff are very helpful. They always go above and beyond to ensure everyone is cared for.
My aunt is in Elwick Grange, she is very happy there. The home is very clean and the staff are very helpful. They always go above and beyond to ensure everyone is cared for.
Very impressed with the cleanliness and the overall quality and decor of the home. The staff are very confident and can no do enough to ensure my relation is happy.
Very impressed with the cleanliness and the overall quality and decor of the home. The staff are very confident and can no do enough to ensure my relation is happy.
Absolutely brilliant service dad loves it. The staff are polite and attentive to the needs of the residents. As soon as you mention anything is always done quickly with a smile on their faces. No complaints or recommendations just keep on doing what you are doing.
Absolutely brilliant service dad loves it. The staff are polite and attentive to the needs of the residents. As soon as you mention anything is always done quickly with a smile on their faces. No complaints or recommendations just keep on doing what you are doing.
Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother has been in Elwick Grange for over a year. The decision to place my mother in a care home was a very difficult one. However, Elwick Grange, the staff, quality of care and the whole environment are excellent. Well done Elwick Grange.
My mother has been in Elwick Grange for over a year. The decision to place my mother in a care home was a very difficult one. However, Elwick Grange, the staff, quality of care and the whole environment are excellent. Well done Elwick Grange.
Thank you very much for taking the time to leave us feedback about your experience.At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was,...
I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was, from the management down, and how well the team got to know residents and their families. It sounded like a place I wanted to be a part of.
I started as a domestic assistant and have worked my way up the ranks, doing all the training I could, including Care UK’s special training aimed at home managers of the future. It took confidence to put myself forward to be the Home Manager, but I’m so happy I did because I absolutely love my job.
My walkarounds are some of my favourite times of the day when I get to speak to residents and families. We have a brilliant team at Elwick Grange and the best thing about working here is being able to play a part in providing quality care to residents and enabling them to live happy, fulfilling lives.
Any spare time I have I like to spend with my husband, family and friends. I enjoy travelling to new places for days out or weekends away. I also enjoy reading, and I do try to keep fit.
The care home lists weekly fees per person from £1,379 for residential care (respite from £1,551) and from £1,474 for residential dementia care (respite from £1,658). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 60 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elwick Grange to verify any information. View our terms and conditions. Elwick Grange has an Enhanced Service -what an Enhanced Service includes.