Search...

Elwick Grange

Elwick Road, Hartlepool, Cleveland & Teesside TS26 9LX
Care UK Logo
Jobs
Elwick Grange logo
My grandad moved into Elwick Grange in March 2025. He loves it and settled in very wellMegan M(Granddaughter of Resident/Service User)
Elwick Grange, Hartlepool
Elwick Grange, Hartlepool
Elwick Grange, Hartlepool

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.

Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged...  

Care Provided by Elwick Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,456
Residential Dementia CareFrom £1,390From £1,563
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Elwick Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Wendy Winspear(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On-site

Elwick Grange Reviews (100)

Submit a Review
9.8

Elwick Grange has a Review Score of 9.8 (9.849) out of 10, based on 27 reviews in the last 2 years. Over all time Elwick Grange has 100 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Elwick Grange
Loading...
Showing 100 reviews matching selected criteria
Review from A J (Husband of Resident) published on 18 April 2023 Submitted via Postal Card
Overall Experience

Excellent service - truly wonderful

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V A (Daughter of Resident) published on 22 March 2023 Submitted via Postal Card
Overall Experience

Really pleased with the care from the staff at Elwick Grange. I've seen a big improvement in my mum's short stay. All the staff are friendly, there's a lively ambience between the fellow residents. I can't thank the staff enough for their care and love towards my mum.

Reply from Martha Piper, Manager at Elwick Grange
Thank you very much for taking the time to leave us feedback about your experience.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Son-in-law of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

Always helpful, caring and kind. Makes coming to visit a pleasure.

Reply from Martha Piper, Manager at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from J B (Daughter of Resident) published on 27 January 2023 Submitted via Postal Card
Overall Experience

After my aunt came to live at Elwick Grange, she was very frail. I had no hesitation in requesting that my man who has vascular dementia also came to live here. Both need different kinds of care but both are so happy and well cared for. It's care that I couldn't give at home. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

My mother has been in Elwich Grange for approximately nine months and we have been very pleased with the staff and facilities. Everyone is friendly and helpful. My mother has numerous food sensitivities and allergies and all are catered for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

Mam is content and happy. She has been well looked after and has enjoyed the many activities during Christmas time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card
Overall Experience

Very clean, warm and friendly, caring staff. Always go above and beyond for their residents. Very friendly at all times, lovely atmosphere all the time, absolutely lovely home. I highly recommend this place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil J (Son of Resident) published on 22 December 2022 Submitted via Postal Card
Overall Experience

Home from home. Really pleased with the care my mam received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine W (Daughter of Resident) published on 8 December 2022 Submitted via Postal Card
Overall Experience

My dad moved into Elwich Grange at the end of October 2022 shortly after my mom passed away. He had Dementia and we knew we would have to choose a care home carefully to meet his needs and personality. Thankfully my mom was able to help me choose and loved Elwick Grange home after visiting. It was a stressful l and emotional time for us and felt like losing both parents. Dad settling and getting on so well with staff and residents eased the pain and upset. We thank you all from the bottom of our hearts for caring for dad so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet O (Daughter of Resident) published on 28 November 2022 Submitted via Postal Card
Overall Experience

Both the home and staff are amazing. The home is clean, tidy and well laid out. Plenty of activities to participate in. The staff are fantastic, so cheery, polite and considerate of residents needs. They all have the time to talk to residents. Truly believe my parents will come to enjoy their time at Elwick Grange.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Daughter of Resident) published on 11 November 2022 Submitted via Postal Card
Overall Experience

I am very grateful to all of the staff for taking care of my mum. They all went above and beyond what was expected of them. It has been a frightening time but knowing Mum was in such good hands really helped our family. The person who was hired to entertain the residents i.e. knitting, bingo etc. was exceptional. When we couldn't visit she rang and kept us up to date with what was happening, when we were able to visit etc.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Niece of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience

The staff at Elwick Grange Care Home really do care. There is a lot of thought to how to engage residents and enrich their lives. My uncle's room is always clean and this home always smells clean. I am kept up to date with anything regarding my uncle's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Daughter of Resident) published on 26 October 2022 Submitted via Postal Card
Overall Experience

My mum is in this wonderful home. She is very happy here and the staff are so lovely and caring. The food and all the work everyone does is amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P G (Daughter of Resident) published on 12 July 2022 Submitted via Postal Card
Overall Experience

I am always made to feel welcome by the friendly staff. Elwick Grange has a homely atmosphere and is always clean and tidy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S I (Daughter of Resident) published on 13 April 2022 Submitted via Website
Overall Experience

My mam moved into the care home after being in hospital. Due to mam's Dementia getting worse and having quite a few falls she needed 24-hour care. This is an upsetting time for the family as we have always managed to look after mam ourselves. The staff and manager could not have done more to make mam's transition go as smoothly as possible. The staff are caring and thoughtful and have made mam feel welcome and are helping her to readjust to her new surroundings.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Carl M (Son of Resident) published on 28 March 2022 Submitted via Website
Overall Experience

I would certainly like to thank all staff who are making my mother's stay in the Care Home manageable during the covid pandemic. My mother is a very special lady and is receiving very special care from management and staff. I cannot thank the team enough for the love and dedication they are showing to my mother, for this I will be eternally grateful. I would have no hesitation in recommending her care home to anyone who has to consider more long-term care for their loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A J (Son of Resident) published on 22 March 2022 Submitted via Website
Overall Experience

My mother moved into the home in September 2021 and there have been various restrictions/lockdowns throughout. My contact at the home has always kept me informed of the latest guidelines and has worked tirelessly to ensure I have had contact with my mother even arranging Facetime calls. Mum is settled, happy, and receives the best of care (she has even put weight on since arriving) a real testament to the kitchen and regular snacks that are provided. This home is well maintained and the staff are great. I honestly cannot fault it in any way.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B D (Resident / Service User) published on 10 February 2022 Submitted via Postal Card
Overall Experience

The staff are always kind and respectful and are very professional which has helped me settle into my new home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine F (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card
Overall Experience

My mother is very pleased with her care plan. She is very well looked after by the very caring staff. Her room is very cosy and warm, and she has made some friends. She has participated in several social events eg, seaside day at the care home, Bonfire night, which she enjoyed. Her food is very good. We can also visit her regularly with ease.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 7 August 2020 Submitted via Postal Card
Overall Experience

I can't thank everyone enough. Mum is always very well cared for and is made to feel like one of your family. All the staff are very caring and helpful. Mum was taken unwell during her recent stay, and it was dealt with in a very professional and prompt manner. Mum is treated with respect and love at all times. Thank you all very much indeed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Elwick Grange.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Elwick Grange.

Meet the Team (1)

Wendy Winspear
Wendy WinspearJob Title:Home Manager

I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was, from the management down, and how well the team got to know residents and their families. It sounded like a place I wanted to be a part of.

I started as a domestic assistant and have worked my way up the ranks, doing all the training I could, including Care UK’s special training aimed at home managers of the future. It took confidence to put myself forward to be the Home Manager, but I’m so happy I did because I absolutely love my job.

My walkarounds are some of my favourite times of the day when I get to speak to residents and families. We have a brilliant team at Elwick Grange and the best thing about working here is being able to play a part in providing quality care to residents and enabling them to live happy, fulfilling lives.

Any spare time I have I like to spend with my husband, family and friends. I enjoy travelling to new places for days out or weekends away. I also enjoy reading, and I do try to keep fit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elwick Grange to verify any information. View our terms and conditions. Elwick Grange has an Enhanced Service -more info.