They always go above and beyond to ensure everyone is cared for.P W(Nephew of Resident/Service User)
They always go above and beyond to ensure everyone is cared for.P W(Nephew of Resident/Service User)
Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.
Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged...
Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.
Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged to live as independently as possible. The home has access to shops and a local library, and regular trips are made to nearby attractions in its minibus.
The team works with individuals and their families to tailor care and activity plans to each individual's unique needs and preferences.
Elwick Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Elwick Grange to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Elwick Grange for full pricing details and T&Cs.
Elwick Grange has a Review Score of 9.9 (9.856) out of 10, based on 20 reviews in the last 2 years.
Over all time Elwick Grange has 101 reviews.
I can't thank everyone enough. Mum is always very well cared for and is made to feel like one of your family. All the staff are very caring and helpful. Mum was taken unwell during her recent stay, and it was dealt with in a very professional and prompt manner. Mum is treated with respect and love...
I can't thank everyone enough. Mum is always very well cared for and is made to feel like one of your family. All the staff are very caring and helpful. Mum was taken unwell during her recent stay, and it was dealt with in a very professional and prompt manner. Mum is treated with respect and love at all times. Thank you all very much indeed.
Clean fresh smell, welcoming environment and staff. Nothing is too much trouble for the staff. Lovely, plentiful food and in family/cafe area, always clean and well-stocked. You end up becoming part of the staffs family and they yours. (We are all in it together).
Clean fresh smell, welcoming environment and staff. Nothing is too much trouble for the staff. Lovely, plentiful food and in family/cafe area, always clean and well-stocked. You end up becoming part of the staffs family and they yours. (We are all in it together).
My mum needed respite care following an operation and stay in hospital. The manager was extremely helpful in sorting the transfer to the home as we were going on holiday. Everything needed to be sorted quickly. The care was excellent and whilst no one ever wants to go into care it enabled mam to...
My mum needed respite care following an operation and stay in hospital. The manager was extremely helpful in sorting the transfer to the home as we were going on holiday. Everything needed to be sorted quickly. The care was excellent and whilst no one ever wants to go into care it enabled mam to get some confidence back and she is now safely back at home. Activities were many and varied (even though she wouldn't join in) Overall many thanks - would use again.
As a family, we found it difficult with the thought our mother/grandmother needed more help than we as a family could give. We visited a few care homes and loved Elwick Grange the moment we walked through the door. A member of staff met us and put our minds at ease, this is the place we thought she...
As a family, we found it difficult with the thought our mother/grandmother needed more help than we as a family could give. We visited a few care homes and loved Elwick Grange the moment we walked through the door. A member of staff met us and put our minds at ease, this is the place we thought she would be happiest, we are all settling in, but the support given has been fantastic. A big thank you to all the staff and manager.
My mum now...
Your efforts have done the care sector proud - well done.
Wonderful staff, caring and supportive. The room and facilities are very good. Dad has all of his mental faculties and misses home cooking. He enjoys the breakfast and lunch.
Wonderful staff, caring and supportive. The room and facilities are very good. Dad has all of his mental faculties and misses home cooking. He enjoys the breakfast and lunch.
I am very happy with Elwick Grange Care Home. The staff are excellent and provide care with respect and maintain the dignity of the residents at all times. The home is well maintained and all the staff are approachable at all times. Any minor problems are dealt with quickly and efficiently....
I am very happy with Elwick Grange Care Home. The staff are excellent and provide care with respect and maintain the dignity of the residents at all times. The home is well maintained and all the staff are approachable at all times. Any minor problems are dealt with quickly and efficiently. Individual rooms are a good size and ensuite facilities provided communal space is well decorated with lovely furniture and pictures etc. The meals and snacks are good quality and plentiful.
Staff very approachable and caring.
Staff very approachable and caring.
Caring and compassionate staff. Patient and empathetic. Feels like they genuinely care for welfare of residents.
Caring and compassionate staff. Patient and empathetic. Feels like they genuinely care for welfare of residents.
The staff are always friendly and helpful. The rooms are kept clean and there is a good range of activities for the residents such as bingo, visiting singers etc.
The staff are always friendly and helpful. The rooms are kept clean and there is a good range of activities for the residents such as bingo, visiting singers etc.
Fantastic Mother's Day afternoon tea. The entertainment coordinator had pulled out all the stops to make it a very special day, including a photo and chocolates. A very memorable day!
Fantastic Mother's Day afternoon tea. The entertainment coordinator had pulled out all the stops to make it a very special day, including a photo and chocolates. A very memorable day!
Extremely happy with the care my wife receives. I would highly recommend to anyone.
Extremely happy with the care my wife receives. I would highly recommend to anyone.
Everything about Elwick Grange is excellent. Professional and caring staff who I have experienced have often gone the extra mile in caring for my dad. Care, which sometimes can be very difficult and trying, has always been dealt with in a kind and sympathetic way. I cannot complain about any aspect...
Everything about Elwick Grange is excellent. Professional and caring staff who I have experienced have often gone the extra mile in caring for my dad. Care, which sometimes can be very difficult and trying, has always been dealt with in a kind and sympathetic way. I cannot complain about any aspect of this superb nursing home or staff involved in its day to day running.
Elwick Grange is a home from home with a loving, caring, friendly family atmosphere.
Elwick Grange is a home from home with a loving, caring, friendly family atmosphere.
Elwick Grange is a wonderful care home. My mum is very well looked after with lots of things going on. I would definitely recommend to anyone for the care of their loved ones!
Elwick Grange is a wonderful care home. My mum is very well looked after with lots of things going on. I would definitely recommend to anyone for the care of their loved ones!
All staff treat residents with dignity.
Comprehensive menu - high quality catering.
Cleanliness - especially like the monthly deep clean on top of daily and weekly cleans.
Laundry - Quick and efficient.
Activities - Individual group also make sure every resident has the opportunity to...
All staff treat residents with dignity.
Comprehensive menu - high quality catering.
Cleanliness - especially like the monthly deep clean on top of daily and weekly cleans.
Laundry - Quick and efficient.
Activities - Individual group also make sure every resident has the opportunity to join in.
Staff also support residents' families.
Administration and support staff - easy to approach and supportive.
Sometimes Mam has a whinge about the food but only every now and then. She's over the moon about...
Sometimes Mam has a whinge about the food but only every now and then. She's over the moon about the staff so that makes me assured she is looked after.
My mother was a resident for over 2 years until passing away this morning. We always found the staff to be friendly and helpful and I know my mam liked them. We all appreciate the help they gave her. Thank you.
My mother was a resident for over 2 years until passing away this morning. We always found the staff to be friendly and helpful and I know my mam liked them. We all appreciate the help they gave her. Thank you.
My mum has just spent 4 days in Elwick Grange, Hartlepool as my husband and I had to go away. I cannot recommend this place enough, it was fantastic. Firstly, the building was clean, warm and welcoming and there were no smells. The room allocated to my mum was clean and comfortable. The staff...
Well done to all of them. Will certainly use it again.
I would have no hesitation in recommending the...
I would have no hesitation in recommending the care home to others in need of dementia care for their family.
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I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was,...
I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was, from the management down, and how well the team got to know residents and their families. It sounded like a place I wanted to be a part of.
I started as a domestic assistant and have worked my way up the ranks, doing all the training I could, including Care UK’s special training aimed at home managers of the future. It took confidence to put myself forward to be the Home Manager, but I’m so happy I did because I absolutely love my job.
My walkarounds are some of my favourite times of the day when I get to speak to residents and families. We have a brilliant team at Elwick Grange and the best thing about working here is being able to play a part in providing quality care to residents and enabling them to live happy, fulfilling lives.
Any spare time I have I like to spend with my husband, family and friends. I enjoy travelling to new places for days out or weekends away. I also enjoy reading, and I do try to keep fit.
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