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Elwick Grange

Elwick Road, Hartlepool, Cleveland & Teesside TS26 9LX
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My grandad moved into Elwick Grange in March 2025. He loves it and settled in very wellMegan M(Granddaughter of Resident/Service User)
Elwick Grange, Hartlepool
Elwick Grange, Hartlepool
Elwick Grange, Hartlepool

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.

Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged...  

Care Provided by Elwick Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,456
Residential Dementia CareFrom £1,390From £1,563
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Elwick Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Wendy Winspear(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On-site

Elwick Grange Reviews (100)

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9.8

Elwick Grange has a Review Score of 9.8 (9.849) out of 10, based on 27 reviews in the last 2 years. Over all time Elwick Grange has 100 reviews.

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Review from Stephen H (Son of Resident) published on 14 March 2024 Submitted via Postal Card
Overall Experience
I am very satisfied with my mam's care, the home is lovely. My mam loves the staff who care for her and she loves the place she is in.
As long as my mam is happy that's what counts and she is.

Thank you to everyone.

Reply from Reviews Team, Reviews Team at Elwick Grange

Hi, thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Darren S (Nephew of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

Very happy with the care that my auntie is getting. Staff are spot on, she didn't want to go to Elwick Grange but she has fully settled in thanks to the staff and residents.

Reply from Caprice Geisha, Reviews Team at Elwick Grange
Hi Darren, thank you very much for taking the time to leave us feedback about your experience.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Samantha H (Granddaughter of Resident) published on 16 January 2024 Submitted via Postal Card
Overall Experience

Lovely home. Great staff. My grandad is very happy and settled here.

Reply from Reviews Team, Reviews Team at Elwick Grange
Hi Samantha, thank you very much for taking the time to leave us feedback about your experience. It's lovely to hear your grandad has settled in well.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Judith A (Daughter of Resident) published on 3 January 2024 Submitted via Website
Overall Experience

My mother is a new resident at Elwick Grange, we had to get her a place at short notice when my father died suddenly. This was a very difficult time for us and we have been very impressed by the kindness of the staff. Everyone seems genuinely caring and there has been a very warm atmosphere every time we have visited. I have been delighted to see pictures on social media of my mother joining in a variety of activities.

Reply from , Reviews Team at Elwick Grange
Thank you very much for taking the time to leave us feedback about your experience. it is lovely to hear Mum has settled in so well.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Philip A (Son-in-law of Resident) published on 22 December 2023 Submitted via Website
Overall Experience

My mother-in-law is a resident at Elwick Grange. Really pleased to enter a home with such an upbeat and bright atmosphere. Not at all what I expected from a care home. The staff were all very pleasant and obviously knew the residents well with plenty of interaction between them. Well-presented home which was smart yet still had a homely feel to it. I am very happy knowing that my mother-in-law is in a good place at Elwick Grange.

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Review from Sharon S (Friend of Resident) published on 13 December 2023 Submitted via Postal Card
Overall Experience

The care home is lovely and the staff are great, take my dad to see his friend and the care staff are so welcoming offering drinks and a chat.

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Review from B G (Son of Resident) published on 11 December 2023 Submitted via Postal Card
Overall Experience

Very warm friendly atmosphere, very caring, friendly staff and keep you up-to-date and informed of everything. Very clean and rooms are nice and big.

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Review from G N (Niece of Resident) published on 29 November 2023 Submitted via Postal Card
Overall Experience
The staff are always amazing but always go the extra mile on celebrations. The fireworks party was enjoyed by everyone and they had lots of interaction which is always good. I think they enjoyed the hot chocolate and marshmallows best!
The Remembrance display was fantastic, I tried to get photos in the local paper but wasn't successful.

I'd recommend this care home to anyone.

Reply from Caprice Geisha, Reviews Team at Elwick Grange
Hi, thank you very much for taking the time to leave us feedback about your experience and glad you enjoyed the celebrations!

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from J K (Son of Resident) published on 13 November 2023 Submitted via Postal Card
Overall Experience

Ever since my mom was placed in the care home, she has had a smile on her face every day. All the staff treat her with respect and dignity. She couldn't have been placed in a better care home because this one is perfect in our opinion.

Reply from Caprice Geisha, Reviews Team at Elwick Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.

At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from J R (Daughter of Resident) published on 6 September 2023 Submitted via Website
Overall Experience
Since we arrived with short notice we have been welcomed, cared for, and understood.
When upset or just with queries we have been advised, listened to, and supported.

There seem to be lots of activities which we have received photos of and have joined in.

Reply from Holly Cole, Reviews Team at Elwick Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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Review from J A (Husband of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience

First-class service.

Reply from Holly Cole, Reviews Team at Elwick Grange
Thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team.

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Treated with Dignity
Food & Drink
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Review from Elaine C (Daughter of Resident) published on 23 August 2023 Submitted via Postal Card
Overall Experience

My mother moved in for two weeks of respite care in May. The care and attention prior to her move was excellent. The staff were caring and careful to address all her concerns in a compassionate but clear way. While there, I saw countless acts by staff, which made it clear they loved the residents in a way far beyond paid-for care. Each was treated as an individual, and their unique needs were being met. Sadly my mother's condition deteriorated - nothing to do with the home - but the staff were quick to alert us and arrange emergency treatment. They spotted her decline quickly and acted brilliantly. I have already recommended this home to others and will continue to do so.

Reply from Reviews Team, at Elwick Grange
Hi, Elaine thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Alistair C (Son of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

My mam really enjoys all sorts of activities that they do and just recently they held a 'summer festival', which she really enjoyed. Her two sons turned up and spent some quality time with her. It is really a great care home and would recommend to family friends.

Reply from Martha Piper, Reviews Team at Elwick Grange
Hi and thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Michael C (Son of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience

Carers are really nice and polite. The manager is very nice to get along with.

Reply from Martha Piper, Reviews Team at Elwick Grange
Hi and thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Activities
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Review from B C (Daughter of Resident) published on 3 July 2023 Submitted via Website
Overall Experience

My dad has not been in Elwick Grange very long, but he seems to have settled very well. The staff at Elwick Grange are very friendly and very professional towards Dad and his family. Dad seems happy too.

Reply from Martha Piper, Reviews Team at Elwick Grange
Hi and thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

Facilities
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Treated with Dignity
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Activities
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Review from S B (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

My dad hasn't been in Elwick Grange very long but he has settled better than we thought. The staff are so professional and friendly towards dad and to the family visiting. Dad is always treated with the utmost dignity and care.

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Review from C F (Son of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

My mam has been a resident at Elwick Grange since the 6th of April 2023. As you can imagine it's always a difficult decision to move a loved one into care. I met with the manager of Elwick Grange who is absolutely fantastic and she put my mind at rest as to the level of engagement and care that the staff would offer. The staff go above and beyond to make my mam comfortable and happy within the surroundings. I am just letting you know the staff offer a fine range of activities to keep residents engaged. Easter was particularly impressive. The care home nurse is dealing with any medical issues that my mam has, liaising with doctors and in turn, communicating this back to the family. In short, I find Elwich Grange excellent!

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Review from Andrea H (Daughter of Resident) published on 15 May 2023 Submitted via Postal Card
Overall Experience

A lovely home with very friendly staff. Mam is looked after so well, which gives us peace of mind.

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Review from Jan D (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

No longer able to cope at home, my mum moved to Elwick Grange. She was made very welcome by the lovely, caring staff and settled well. Unfortunately, after a week she took ill and end of life care was required. The care and dedication shown to not only my mum, but also my sister and I was incredible. Nothing was too much trouble to both carers and management. As a family, we will be forever grateful for the support they provided. Simply the best.

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Review from J M (Daughter of Resident) published on 2 May 2023 Submitted via Postal Card
Overall Experience

I am extremely happy with my dad's care, everybody is very friendly and all are happy to help with any request we make. Dad is very happy in the home and loves everyone which makes me happy to see him okay.

Reply from Martha Piper, Reviews Team at Elwick Grange
Hi J M, thank you very much for taking the time to leave us feedback about your experience.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many thanks, the Care UK team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Elwick Grange.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Elwick Grange.

Meet the Team (1)

Wendy Winspear
Wendy WinspearJob Title:Home Manager

I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was, from the management down, and how well the team got to know residents and their families. It sounded like a place I wanted to be a part of.

I started as a domestic assistant and have worked my way up the ranks, doing all the training I could, including Care UK’s special training aimed at home managers of the future. It took confidence to put myself forward to be the Home Manager, but I’m so happy I did because I absolutely love my job.

My walkarounds are some of my favourite times of the day when I get to speak to residents and families. We have a brilliant team at Elwick Grange and the best thing about working here is being able to play a part in providing quality care to residents and enabling them to live happy, fulfilling lives.

Any spare time I have I like to spend with my husband, family and friends. I enjoy travelling to new places for days out or weekends away. I also enjoy reading, and I do try to keep fit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elwick Grange to verify any information. View our terms and conditions. Elwick Grange has an Enhanced Service -more info.