They always go above and beyond to ensure everyone is cared for.P W(Nephew of Resident/Service User)
They always go above and beyond to ensure everyone is cared for.P W(Nephew of Resident/Service User)
Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.
Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged...
Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.
Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged to live as independently as possible. The home has access to shops and a local library, and regular trips are made to nearby attractions in its minibus.
The team works with individuals and their families to tailor care and activity plans to each individual's unique needs and preferences.
Elwick Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Elwick Grange to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Elwick Grange for full pricing details and T&Cs.
Elwick Grange has a Review Score of 9.9 (9.856) out of 10, based on 20 reviews in the last 2 years.
Over all time Elwick Grange has 101 reviews.
As a family, we have been very happy with the care our mother has received.
As a family, we have been very happy with the care our mother has received.
Thank you very much for taking the time to leave us a reveiw about your experience. At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you to everyone.
Thank you to everyone.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Very happy with the care that my auntie is getting. Staff are spot on, she didn't want to go to Elwick Grange but she has fully settled in thanks to the staff and residents.
Very happy with the care that my auntie is getting. Staff are spot on, she didn't want to go to Elwick Grange but she has fully settled in thanks to the staff and residents.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Lovely home. Great staff. My grandad is very happy and settled here.
Lovely home. Great staff. My grandad is very happy and settled here.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother is a new resident at Elwick Grange, we had to get her a place at short notice when my father died suddenly. This was a very difficult time for us and we have been very impressed by the kindness of the staff. Everyone seems genuinely caring and there has been a very warm atmosphere every...
My mother is a new resident at Elwick Grange, we had to get her a place at short notice when my father died suddenly. This was a very difficult time for us and we have been very impressed by the kindness of the staff. Everyone seems genuinely caring and there has been a very warm atmosphere every time we have visited. I have been delighted to see pictures on social media of my mother joining in a variety of activities.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother-in-law is a resident at Elwick Grange. Really pleased to enter a home with such an upbeat and bright atmosphere. Not at all what I expected from a care home. The staff were all very pleasant and obviously knew the residents well with plenty of interaction between them. Well-presented home...
My mother-in-law is a resident at Elwick Grange. Really pleased to enter a home with such an upbeat and bright atmosphere. Not at all what I expected from a care home. The staff were all very pleasant and obviously knew the residents well with plenty of interaction between them. Well-presented home which was smart yet still had a homely feel to it. I am very happy knowing that my mother-in-law is in a good place at Elwick Grange.
The care home is lovely and the staff are great, take my dad to see his friend and the care staff are so welcoming offering drinks and a chat.
The care home is lovely and the staff are great, take my dad to see his friend and the care staff are so welcoming offering drinks and a chat.
Very warm friendly atmosphere, very caring, friendly staff and keep you up-to-date and informed of everything. Very clean and rooms are nice and big.
Very warm friendly atmosphere, very caring, friendly staff and keep you up-to-date and informed of everything. Very clean and rooms are nice and big.
The Remembrance display was fantastic, I tried to get photos...
I'd recommend this care home to anyone.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Ever since my mom was placed in the care home, she has had a smile on her face every day. All the staff treat her with respect and dignity. She couldn't have been placed in a better care home because this one is perfect in our opinion.
Ever since my mom was placed in the care home, she has had a smile on her face every day. All the staff treat her with respect and dignity. She couldn't have been placed in a better care home because this one is perfect in our opinion.
At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
There seem to be lots of activities which we have received photos of and have joined in.
There seem to be lots of activities which we have received photos of and have joined in.
Many thanks the Care UK team
First-class service.
First-class service.
Many thanks the Care UK team.
My mother moved in for two weeks of respite care in May. The care and attention prior to her move was excellent. The staff were caring and careful to address all her concerns in a compassionate but clear way. While there, I saw countless acts by staff, which made it clear they loved the residents...
My mother moved in for two weeks of respite care in May. The care and attention prior to her move was excellent. The staff were caring and careful to address all her concerns in a compassionate but clear way. While there, I saw countless acts by staff, which made it clear they loved the residents in a way far beyond paid-for care. Each was treated as an individual, and their unique needs were being met. Sadly my mother's condition deteriorated - nothing to do with the home - but the staff were quick to alert us and arrange emergency treatment. They spotted her decline quickly and acted brilliantly. I have already recommended this home to others and will continue to do so.
Many thanks, the Care UK team.
My mam really enjoys all sorts of activities that they do and just recently they held a 'summer festival', which she really enjoyed. Her two sons turned up and spent some quality time with her. It is really a great care home and would recommend to family friends.
My mam really enjoys all sorts of activities that they do and just recently they held a 'summer festival', which she really enjoyed. Her two sons turned up and spent some quality time with her. It is really a great care home and would recommend to family friends.
Many thanks, the Care UK team.
Carers are really nice and polite. The manager is very nice to get along with.
Carers are really nice and polite. The manager is very nice to get along with.
Many thanks, the Care UK team.
My dad has not been in Elwick Grange very long, but he seems to have settled very well. The staff at Elwick Grange are very friendly and very professional towards Dad and his family. Dad seems happy too.
My dad has not been in Elwick Grange very long, but he seems to have settled very well. The staff at Elwick Grange are very friendly and very professional towards Dad and his family. Dad seems happy too.
Many thanks, the Care UK team.
My dad hasn't been in Elwick Grange very long but he has settled better than we thought. The staff are so professional and friendly towards dad and to the family visiting. Dad is always treated with the utmost dignity and care.
My dad hasn't been in Elwick Grange very long but he has settled better than we thought. The staff are so professional and friendly towards dad and to the family visiting. Dad is always treated with the utmost dignity and care.
My mam has been a resident at Elwick Grange since the 6th of April 2023. As you can imagine it's always a difficult decision to move a loved one into care. I met with the manager of Elwick Grange who is absolutely fantastic and she put my mind at rest as to the level of engagement and care that the...
My mam has been a resident at Elwick Grange since the 6th of April 2023. As you can imagine it's always a difficult decision to move a loved one into care. I met with the manager of Elwick Grange who is absolutely fantastic and she put my mind at rest as to the level of engagement and care that the staff would offer. The staff go above and beyond to make my mam comfortable and happy within the surroundings. I am just letting you know the staff offer a fine range of activities to keep residents engaged. Easter was particularly impressive. The care home nurse is dealing with any medical issues that my mam has, liaising with doctors and in turn, communicating this back to the family. In short, I find Elwich Grange excellent!
A lovely home with very friendly staff. Mam is looked after so well, which gives us peace of mind.
A lovely home with very friendly staff. Mam is looked after so well, which gives us peace of mind.
No longer able to cope at home, my mum moved to Elwick Grange. She was made very welcome by the lovely, caring staff and settled well. Unfortunately, after a week she took ill and end of life care was required. The care and dedication shown to not only my mum, but also my sister and I was...
No longer able to cope at home, my mum moved to Elwick Grange. She was made very welcome by the lovely, caring staff and settled well. Unfortunately, after a week she took ill and end of life care was required. The care and dedication shown to not only my mum, but also my sister and I was incredible. Nothing was too much trouble to both carers and management. As a family, we will be forever grateful for the support they provided. Simply the best.
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I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was,...
I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was, from the management down, and how well the team got to know residents and their families. It sounded like a place I wanted to be a part of.
I started as a domestic assistant and have worked my way up the ranks, doing all the training I could, including Care UK’s special training aimed at home managers of the future. It took confidence to put myself forward to be the Home Manager, but I’m so happy I did because I absolutely love my job.
My walkarounds are some of my favourite times of the day when I get to speak to residents and families. We have a brilliant team at Elwick Grange and the best thing about working here is being able to play a part in providing quality care to residents and enabling them to live happy, fulfilling lives.
Any spare time I have I like to spend with my husband, family and friends. I enjoy travelling to new places for days out or weekends away. I also enjoy reading, and I do try to keep fit.
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