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Elwick Grange

Elwick Road, Hartlepool, Cleveland & Teesside TS26 9LX
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My grandad moved into Elwick Grange in March 2025. He loves it and settled in very wellMegan M(Granddaughter of Resident/Service User)
Elwick Grange, Hartlepool
Elwick Grange, Hartlepool
Elwick Grange, Hartlepool

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care.

Team members receive the latest dementia training and offer one-to-one sessions with residents that have proven to be effective in helping them to retain a sense of self-esteem and independence. At Elwick Grange, residents are encouraged...  

Care Provided by Elwick Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,456
Residential Dementia CareFrom £1,390From £1,563
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Elwick Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Wendy Winspear(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On-site

Elwick Grange Reviews (100)

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9.8

Elwick Grange has a Review Score of 9.8 (9.849) out of 10, based on 27 reviews in the last 2 years. Over all time Elwick Grange has 100 reviews.

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Showing 100 reviews matching selected criteria
Review from J W (Son of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience

The staff are all very friendly and willing to help in any way they can. The food is excellent and my father is very happy with the care he is receiving, as I am

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Review from E M (Sister of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience
A very pleasant dwelling place with a lovely park opposite to watch the squirrels running up the trees.

All the staff are kind and helpful with a ready smile. The home is kept very clean and comfortable.

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Review from J M (Sister of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience
Elwick Grange is a nice place to visit, and very welcoming.
The staff are kind and helpful.

The home is full of laughter.

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Review from A S (Husband of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

The staff on the whole are very good. They look after my wife with compassion and always keep me informed. Overall I am very pleased with how they look after her.

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Review from L C (Friend of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

It's a lovely home and look after the residents.

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Review from C L (Grandson of Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

The home is brilliant. They do look after the residents so well.

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Review from B A (Son of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

The staff are always understanding, attentive and caring with my Mam, who suffers with Dementia and can sometimes be a "bit confused". The family know that Mam's in a safe place and being looked after by the quality team at Elwick Grange.

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Review from S A (Son of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

We found Elwick Grange to be very welcoming, and friendly upon our first visit. We were made to feel at home and mum settled in very quickly considering she had come straight from hospital. We are more than happy with the accommodation and the staff are great with mum. She is very happy here which makes us happy that she is in a safe place. We are really pleased she got a place here.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from J D (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

From my parent being admitted to Elwich Grange I have felt reassured that she is receiving quality care. the staff found out a lot about her needs, likes, dislikes pre-entry, and have always endeavoured to try to care for them and provide opportunities for her to get the best experience from her time there. The staff are caring and treat her with dignity. They are always available to discuss any concerns/worries and keep me well informed of any range in circumstances or any medical needs.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from P P (Son of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

We are very happy with the care my father is receiving.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from D B (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience

Our family is very happy with the care our mam received from all the staff at Elwich Grange care home. It is comforting to see the smiles on mams face when the staff talk to her. We enjoy seeing her take part in some of the activities and seeing the photocards on the social media page. The home is always clean, warm and welcoming.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience.At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from C B (Daughter-in-law of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

All the staff are very friendly and best of all treat residents visitors with respect and humour. When visiting we have joined in with quizzes and always have a good laugh.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Treated with Dignity
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Review from A L (Son of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

Mam has had a rough time with her health lately. The staff have been really great helping us navigate the challenges. The staff have even travelled and stayed with mam when she needed to go to hospital and we were not able to go. They have kept us up to date with all envelopes and are always very understanding. Mam is always cared for and her appearance is always good. Nothing is ever too much trouble.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from J B (Son of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

If Mam wasn't happy she would let us know! the fact she likes the food, staff and other residents makes all the family happy.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from K L (Daughter-in-law of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

Mam has had a couple of falls lately which have needed hospital visits. These have been quite worrying for us as a family. Throughout all this time staff have been fantastic in supporting us, caring for mam and listening to our concerns. Even supporting me in putting my concerns about poor care in the hospital into perspective, so that I could alert the correct people about the failings in mam's care at hospital.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
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Treated with Dignity
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Review from L G (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience

My mum entered the home in December 2023. The carers and all the staff are very attentive and caring. She was poorly when she arrived having dementia they stabilised her and she picked up, but has been unwell recently and all of the staff have been very good and kept us well informed of everything. She has started to pick up again. They have helped us massively with their experience of caring for dementia patients liquidising her food which makes her have all of her meats and she has started to put weight on. We are happy with this home and so is she.

Reply from Reviews Team, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from K J (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

Mam was recovering from a serious bout of flu when we were informed of a bell. As soon as she moved in she was given a full health check and all meds were looked at and some changed. Improvement in Mam's physical health and her attitude to everything around her changed for the better - she has dementia. The atmosphere in Elwick Grange is fabulous! The staff are so caring and friendly to residents and their families. I feel very lucky that my Mum is living there. I have the utmost confidence in all aspects of her care. As soon as you go in there is a calm, relaxing atmosphere. Thank you all so much!

Reply from Reviews Team, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Granddaughter of Resident) published on 9 April 2024 Submitted via Website
Overall Experience

Best of the best. Lovely clean environment. Fabulous staff which accommodates residents' individual needs - care is second to none. Overall very happy with our experience with the care home. All staff/cleaners and management made a difficult time so much easier when transitioning a relative here. 5 star.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Hi, thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Pam R (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card
Overall Experience

My mum has been in Elwich Grange Care Hoe for five weeks now, and I can honestly say, I have never seen her so happy. She has dementia, and going to Elwich Grange has made her happy and engaged. She was sad, depressed and disengaged before this. The food is fabulous, and the staff are amazing, caring and happy... That reflects on the residents too. They have the things to every day to interact with the residents and lots of entertainment. The best thing we ever did was to move Mum here.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane C (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card
Overall Experience

As a family, we have been very happy with the care our mother has received.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us a reveiw about your experience. At Elwick Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Elwick Grange.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Elwick Grange.

Meet the Team (1)

Wendy Winspear
Wendy WinspearJob Title:Home Manager

I’ve worked for Care UK for 15 years now. I’d been working in retail, but a family member worked here at the time and told me how good the home was, from the management down, and how well the team got to know residents and their families. It sounded like a place I wanted to be a part of.

I started as a domestic assistant and have worked my way up the ranks, doing all the training I could, including Care UK’s special training aimed at home managers of the future. It took confidence to put myself forward to be the Home Manager, but I’m so happy I did because I absolutely love my job.

My walkarounds are some of my favourite times of the day when I get to speak to residents and families. We have a brilliant team at Elwick Grange and the best thing about working here is being able to play a part in providing quality care to residents and enabling them to live happy, fulfilling lives.

Any spare time I have I like to spend with my husband, family and friends. I enjoy travelling to new places for days out or weekends away. I also enjoy reading, and I do try to keep fit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elwick Grange to verify any information. View our terms and conditions. Elwick Grange has an Enhanced Service -more info.