
Mams care is excellent, she is happy here. The staff are excellent.M H(Son of Resident/Service User)

Right from day one the staff have been excellent, caring, and professionaRobert M(Son-in-law of Resident/Service User)


Mams care is excellent, she is happy here. The staff are excellent.M H(Son of Resident/Service User)

Right from day one the staff have been excellent, caring, and professionaRobert M(Son-in-law of Resident/Service User)


Guisborough Manor is a purpose-built residential care home in the market town of Guisborough. It is a beautiful, welcoming environment with a dedicated team providing high quality care and support. Guisborough Manor is committed to enabling residents to live well and encourages independence and choice, in a home from home environment.
Care Provided by Guisborough Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
Contact Guisborough Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Martins Care Ltd
- Private Owned
Person in charge
- Alison Corner(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (63)
Visiting
- At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by. In normal circumstances, there will be no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure. St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
Parking
- There is ample free parking on site.
Guisborough Manor Reviews (88)
Guisborough Manor has a Review Score of 8.5 (8.482) out of 10, based on 7 reviews in the last 2 years.
Over all time Guisborough Manor has 88 reviews.
Cannot thank the staff enough for all the care that was given to my auntie while she was in the home, also for the help and information the family received and for compassion when needed.
Thank you for your feedback, June. It is really important to us and it was a privilege caring for your auntie.
The staff use the resident's dining room to do paperwork, which I don't think is appropriate. There could be up to 4 carers in there at a time; surely this time could be better spent with residents.
The home is on a plot of land with nothing but a fast food or a grocery store to visit. It is too far to push a relative into town, so why was it ever built there?
We provide care and support to 62 people with a wide range of needs, including physical disability, long term conditions and dementia. We have a great reputation locally and with the local authority and NHS Trust. We have a 5 star rating with environmental health, high standards of cleanliness...
My father-in-law has been here for a year now and during this time has presented as difficult at times. Staff have always been respectful, polite and tried to engage him. His move up to the dementia floor has been smooth and his care up there has been excellent. Management and seniors have always done their best for him and us and communicated with us to the best of their ability.
My experience of Guisborough Manor, previously in management myself in health and social care, is that there is great management. You can see that in the safety procedures when entering the home, to Covid restrictions and further the residents' belongings and rooms are safe and secure. The staff are warm, welcoming and fully trained. There is always some activity going on whenever I visit and the residents and staff are always happy. It is evident that the residents are stimulated and feel loved and safe.
I love Guisborough Manor. My step mum has lived there for six years, after looking around lots of care homes and being very disillusioned. On the spur of the moment, I passed and called into Guisborough Manor unannounced. I was greeted with a lot of warmth. I was shown around and immediately loved it. I saw staff providing genuine care, friendship and support. I knew my step mum would be very happy here if she had to choose. It was warm and the decor was beautiful, it was immaculate and smelt lovely. Every member of staff acknowledged me even if it was a smile. The home was busy with activities, music, TVs and there was a hairdresser pampering some of the residents. I saw and smelt some of the delicious food. I felt that this was a five-star top-class care home. My step mum always liked the best of everything and had pretty high standards, I have found exactly that at Guisborough Manor. My step mum loves living in Guisborough Manor. It's a true home, albeit a very professional outstanding one. I highly recommend Guisborough Manor and praise and thank all the staff.
From my husband first being admitted to Guisborough Manor, everyone made him feel welcome. He was looked after extremely well and treated with dignity. He started to become very difficult to look after and has now been transferred to dementia nursing care. I hope he is looked after as well as he was at Guisborough Manor.
The paperwork to be filled in before entry could be put online to be completed at the same time as the Lateral Flow Test email, to save entry time and tieing up a carer. Having the visit in Mam's room also could be improved as the chairs available aren't the most comfortable.
Thank you very much for your feedback which is much appreciated. You will appreciate that the Covid questionnaires had to be put in place quickly and have changed frequently with changing Government guidance. However, like you, we think things can be done better and we are about to invest in an...
My wife is being well looked after. Friendly staff. Local, easy to get to with loads of parking. Allowed to visit regularly during Covid.
Everything is good, well maintained, friendly staff, and residence are very very co-operative with the agency staff. Food and hygiene are well maintained. Food standards are well maintained. Overall it is good.
My Grandma was a resident of this care provider and unfortunately, my family believes she was not giving the best care. On many visits, we would witness my Grandma looking unkempt eg hair not brushed, and wearing no slippers. I am aware it's a busy environment however the basic needs were not met. She gained a pressure sore on the heel and lost a considerable amount of weight over her time there (dietitian referred too late) cups of tea left cold even though Grandma liked coffee. A complaint was made but we felt not listened to and that our thoughts and opinions were not valid. Unfortunately, she passed away due to Covid-19 in another home. We feel as a family her time there could have been made more precious. Please think hard before choosing this home.
St Martins Care and Guisborough Manor are committed to delivering high quality person centred care in a ‘home from home’ environment. We fully investigate and respond to all concerns and complaints and take action if required working in partnership with the Local Authority, CQC, CCG and the...
Words can't express our gratitude and respect for the team of carers who have ensured the safety and wellbeing of our relative during this recent pandemic crisis, which goes above and beyond expectations.
Excellent care all-round. Very friendly staff. Always available to speak to if I have any concerns.
Good rooms, activities and services. As long as Dad's happy, and he is, I am happy.
5 star all the way!
My mother-in-law has been in 2 other care homes for short periods, neither of which compared with how good we feel Guisborough Manor is. The staff and management have been excellent in the care of our relative.
My friend was at Guisborough Manor for the last 2 years of her life. The home is spotlessly clean and comfortable and the food excellent, however, it's greatest asset is it's staff. Without exception they were kind, caring, compassionate and knowledgeable, nothing was ever too much trouble. Thank you for caring for my friend so well, it has been hugely appreciated.
I spent one week in Guisborough Manor having respite after being in the hospital. The staff were very helpful and friendly. The home was very nice, comfortable and relaxing. The food was good and varied, coffee and drinks were always available throughout the day with biscuits. I would rate Guisborough Manor very highly and was very happy with my stay, relaxing throughout.
I cannot praise and thank all the staff at Guisborough Manor enough. The care my Mam gets is above and beyond. All members of staff across the board are kind, thoughtful and very helpful. I never have to worry about my Mam's care. I think one of the reasons is the continuity of the staff as opposed to bank staff.
I went to visit a friend and found everyone so friendly and helpful. They made you feel at home offering a drink or any advice they seem to put a lot into caring and making the residents very happy.
Friendly, helpful staff who are willing to go the extra mile. The best place my grandma can be - you have made it home away from home.
Very helpful and friendly staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Guisborough Manor.
There are no upcoming events for Guisborough Manor.
Awards / Recognitions (3)
- 07 Dec 2023Recipient: St Martins Care Ltd
- 03 Oct 2023Recipient: St Martins Care Ltd
- 15 Feb 2016Recipient: Guisborough Manor
Accreditations
There are no accreditations posted yet for Guisborough Manor.
Meet the Team (2)

Alison's career started as a student nurse at Scarborough General Hospital before moving into adult social care after leaving college. Alison explains "I think care was always a part of my childhood, I don’t think I can remember a time when it wasn’t . My nana lived with my family and my mum cared for her throughout the latter stages of her life. I completed my school work experience at the Stead Memorial Hospital and I continued as a volunteer when my placement finished . The staff there were fantastic and allowed me to participate in lots of duties. This was what I wanted, this was what I needed to do. I wanted to make people smile when they felt sad, laugh when they felt like crying, comfort them when they were in pain, listen when they needed to speak and speak for them when they no longer could. This was and still is my purpose." Alison has been the registered manager at Guisborough Manor since February 2019. She is proud of attaining her NVQ 5 In Leadership and Management for Health and Social Care which enables her to support and mentor current and future care staff to enrich the lives of the residents in our care. When asked about her vision for Guisborough Manor, Alison says "Guisborough Manor is not just a care home, it is “Your home” as soon as you walk through the door. From the subtle décor to the panoramic views, the fabulous care staff to the tasty delights that come from our kitchen. This is how I want our home to continue, making our ladies and gentlemen feel valued, supported, safe, loved and cared for to the highest level."

Alishia has gained over 15 years’ experience in providing care and support to older people, helping to enrich their lives in every stage of her career. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents. Alishia has gained her level 5 in health and social care management, previously being a care home manager herself. Alishia has been deputy manager at Guisborough Manor since October 2020 although she says it feels like she has been a part of the home forever. Alishia extends her caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home. She also works hard to arrange events and activities and is always keen to include the local community in life at St Martins Care. When asked what she enjoys most about her role, Alishia remarked, “I love seeing the residents and their loved one smile, laugh, feel confident and cared for. I'm very proud to be leading a team from strength to strength and seeing them flourish and grow. I believe that the best care involves giving the greatest of yourself to each and every resident, and ensuring our staff feel valued and appreciated."
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