Accommodation
The care home has spacious bedrooms that are fully furnished with en-suite facilities, several have Juliet balconies overlooking the gardens. There are comfortable communal lounges with space to chat to friends or more privately with family. There are easily accessible bathing and shower rooms with specialist equipment and lift access on each floor. Spacious dining rooms with the facilities for families to make their own refreshments and beautifully presented gardens.
Facilities
The kitchen produces delicious home cooked traditional food and additional menu choices. There is unlimited free Wi-Fi internet access. Specialist equipment can be provided after appropriate assessment. A full laundry service is provided. Other facilities such as hairdressing, chiropody, eye tests and dental care are available (at an additional charge).
These prices are only a guideline, please contact Guisborough Manor to find out the exact price for your requirements.
At St Martins Care, they understand how important it is for families to maintain contact with their loved ones and the importance of the sustained and supported involvement of a resident’s families and friends. They also recognise that residents should have full choice over who they wish to see or be visited by.
In normal circumstances, there will be no restrictions on visiting hours other than those requested by residents collectively or individually. The only exception may be in the incidence of an infection outbreak, where staff will refer to the Outbreak Management and Isolation Nursing Policy and Procedure.
St Martins Care Limited will always have regard for the current national guidance in relation to visiting rights and they are determined to do all they can to ensure families see their loved ones as much as possible.
There is ample free parking on site.
Guisborough Manor has a Review Score of 9.2 (9.232) out of 10, based on 12 reviews in the last 2 years.
Over all time Guisborough Manor has 87 reviews.
1.0 out of 5
We provide care and support to 62 people with a wide range of needs, including physical disability, long term conditions and dementia. We have a great reputation locally and with the local authority and NHS Trust. We have a 5 star rating with environmental health, high standards of cleanliness and work closely with the infection, prevention and control team to ensure these are maintained, and is rated CQC Good. In a recent family and friends survey Guisborough Manor was rated as 4.2 stars out of 5, 87% would recommend Guisborough Manor to friends and family, 87% stated there was a warm and welcoming atmosphere and 83% said they were happy with the care and support provided to their loved one. Importantly, 83% felt that the management team listened to them and acted on any concerns they raised. We pride ourselves on individualised, person centered care and supporting residents to live well in the way that is important to them.
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4.0 out of 5
Thank you very much for your feedback which is much appreciated. You will appreciate that the Covid questionnaires had to be put in place quickly and have changed frequently with changing Government guidance. However, like you, we think things can be done better and we are about to invest in an electronic visitor system in all our homes. We have also just invested significantly in new furniture in the home but we'll look again after your comment to see if there's more we can do. Thank you again and we appreciate the overall 4/5 star review you have provided.
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2.0 out of 5
St Martins Care and Guisborough Manor are committed to delivering high quality person centred care in a ‘home from home’ environment. We fully investigate and respond to all concerns and complaints and take action if required working in partnership with the Local Authority, CQC, CCG and the Safeguarding team. We work closely with the relatives of Guisborough Manor and regard them as key partners in the care of their loved ones.
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The Review Score of 9.2 (9.232) out of 10 for Guisborough Manor is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Alison's career started as a student nurse at Scarborough General Hospital before moving into adult social care after leaving college. Alison explains "I think care was always a part of my childhood, I don’t think I can remember a time when it wasn’t . My nana lived with my family and my mum cared for her throughout the latter stages of her life. I completed my school work experience at the Stead Memorial Hospital and I continued as a volunteer when my placement finished . The staff there were fantastic and allowed me to participate in lots of duties. This was what I wanted, this was what I needed to do. I wanted to make people smile when they felt sad, laugh when they felt like crying, comfort them when they were in pain, listen when they needed to speak and speak for them when they no longer could. This was and still is my purpose." Alison has been the registered manager at Guisborough Manor since February 2019. She is proud of attaining her NVQ 5 In Leadership and Management for Health and Social Care which enables her to support and mentor current and future care staff to enrich the lives of the residents in our care. When asked about her vision for Guisborough Manor, Alison says "Guisborough Manor is not just a care home, it is “Your home” as soon as you walk through the door. From the subtle décor to the panoramic views, the fabulous care staff to the tasty delights that come from our kitchen. This is how I want our home to continue, making our ladies and gentlemen feel valued, supported, safe, loved and cared for to the highest level."
Alishia has gained over 15 years’ experience in providing care and support to older people, helping to enrich their lives in every stage of her career. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents. Alishia has gained her level 5 in health and social care management, previously being a care home manager herself. Alishia has been deputy manager at Guisborough Manor since October 2020 although she says it feels like she has been a part of the home forever. Alishia extends her caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home. She also works hard to arrange events and activities and is always keen to include the local community in life at St Martins Care. When asked what she enjoys most about her role, Alishia remarked, “I love seeing the residents and their loved one smile, laugh, feel confident and cared for. I'm very proud to be leading a team from strength to strength and seeing them flourish and grow. I believe that the best care involves giving the greatest of yourself to each and every resident, and ensuring our staff feel valued and appreciated."
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