Nunthorpe Oaks

114 Guisborough Road, Nunthorpe, Cleveland, Middlesbrough TS7 0JA

Nunthorpe Oaks, Middlesbrough, Cleveland & Teesside
Nunthorpe Oaks, Middlesbrough, Cleveland & Teesside
Nunthorpe Oaks, Middlesbrough, Cleveland & Teesside

Nunthorpe Oaks is a Middlesborough care facility that specialises in residential and palliative care needs, providing suitable care packages for long-term requirements from a team committed to support for independence.

Being located in a quiet village but with easy access to amenities allows residents choice over their daily lifestyles, with advice and help from a skilled care team never far away.

Service users enjoy a private garden area as well as en-suite bedrooms and a spacious and hygienic interior, where relatives are always welcome to visit and all modern regulatory requirements are in place.

Group: Embrace

Person in charge: Jenny Stubbs (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 54

Shared Rooms: 1

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Nunthorpe Oaks: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Nunthorpe Oaks has a Review Score of 8.2 (8.179)

The Review Score of 8.2 (maximum of 10) for Nunthorpe Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Nunthorpe Oaks in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Nunthorpe Oaks is calculated as follows: ( (29 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.429 Points relating to the number of positive Reviews for Nunthorpe Oaks is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 2 Reviews ÷ 11.2 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nunthorpe Oaks?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nunthorpe Oaks

  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Stepdaughter of Resident/Service User
    1

The staff take care to keep residents entertained and active with various activities including exercise classes and games.
Some bedrooms are a bit small and dark, but my grandfather has a wonderful corner room with lots of light.
The staff are very friendly.
All care homes are far too expensive, but this is worth paying more for due to the attitude of the staff.
The home has recently been redecorated and is bright and welcoming.

How likely would you be to recommend Nunthorpe Oaks? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Jenny Stubbs, Home Manager at Nunthorpe Oaks responded to this review on 15 Mar 2017:

Thank you for taking the time to complete a review

A neighbour of mine has recently moved into this care home. Prior to moving she was living alone and could not be bothered cooking and did not see many people on a daily basis.
Since she moved into the home I visit her every week and have seen a dramatic change in her. She seems to have taken on a new lease of life and loves the home saying it was the best move she made.
The food is excellent and she eats all her meals. The staff are so good and she praises them and says they cannot do enough for her.
With plenty of activities going on which she joins in and she says the time flies.
This is a very welcoming and caring home and if in the future I myself needed to go into a care home I hope I can get into this one.
Better put my name on the waiting list now!!!

How likely would you be to recommend Nunthorpe Oaks? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Jenny Stubbs, Home Manager at Nunthorpe Oaks responded to this review on 15 Mar 2017:

Thank you for taking the time to complete a review.

Dad moved into Nunthorpe Oaks and settled in very quickly. He now calls it 'home', and has nothing but praise for how well he is looked after, without exception the staff are kind, considerate, patient and friendly. He loves his quite spacious room, where he is able to have some of his own furniture, paintings and memorabilia, it really is his own special space and he loves it. I would recommend Nunthorpe Oaks to anyone looking for a home from home. It has certainly taken a huge weight off the shoulders of his family knowing that he is happy and well looked after.

How likely would you be to recommend Nunthorpe Oaks? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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