Nunthorpe Oaks Residential Care Home

114 Guisborough Road, Nunthorpe, Cleveland, Middlesbrough TS7 0JA
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9.8 92 Reviews
  • Nunthorpe Oaks Residential Care Home, Middlesbrough
Nunthorpe Oaks is a beautiful home which has recently undergone a stunning refurbishment. With a warm family feel the moment you walk through the door, it feels like home from home.

Providing residential care, the team also offers respite care breaks, which are ideal for carers looking after loved ones, who would like to plan a short break themselves.   

There are spacious lounges and a garden room, as well as a new bistro-style café area. And there’s a hair salon and nail bar, for regular appointments with the mobile hairdresser, plus pampering sessions with facials, manicures and hand massages.

The gardens are beautiful and are the perfect spot to relax with loved ones, who are welcome at any time. Nunthorpe Oaks also has a private family and friends Facebook group, where families can see what their loved ones have been enjoying doing, even if they can’t be there in person.

The residents enjoy so many activities, with music from local choirs and musical entertainers to karaoke. The home even has its own choir. There are regular gentle exercise sessions, crafts, knit and knatter, baking and cocktail evenings, as well as trips to local parks, shopping and garden centres and coffee shops.

In the dining rooms, the residents enjoy delicious home-cooked meals prepared by the chef, who was proud to be crowned Best Performing Chef for the entire region at Sanctuary Care’s annual Chefs’ Conference (2023). From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites like home-made soups. And there is home-baking every day for afternoon tea, with the chef’s cheese scones and cakes always going down a treat.

The local community are embraced into life at Nunthorpe Oaks, with regular church services and hymns in the home to visits from local school children.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1212
  • RESPITE Self-Funded Residential Care: from £1212

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1212 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Nunthorpe Oaks Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sharon Sperring (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)

Nunthorpe Oaks Residential Care Home Reviews (92)

9.8

Nunthorpe Oaks Residential Care Home has a Review Score of 9.8 (9.821) out of 10, based on 21 reviews in the last 2 years.
Over all time Nunthorpe Oaks Residential Care Home has 92 reviews.

Overall Experience
  • 71
  • 20
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Date Published
  • 92
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Reviewer Connection to Nunthorpe Oaks Residential Care Home
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Total of 92, showing 21-40
Review from Patricia H (Respite Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are to be congratulated for all the care provided. Christmas and New Year were memorable with all the special decorations, excellent food, like a 4-star hotel and the Christmas and New Year parties. I have also enjoyed an outing to a particular place, the first time since February last year.
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Review from J P (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum recently suffered a fall and sustained a badly broken upper arm, for which the only treatment was to put the arm in a sling. The care and support from the team at Nunthorpe Oaks during this difficult time was amazing. So much so that we, the family, managed to salvage one week of a two week holiday,
confident that Mum was in the best possible hands. Can't thank or praise them enough.
Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for leaving such a lovely review, the team at Nunthorpe Oaks will be touched to read your comments and we are so pleased you were able to have a well-deserved holiday too.

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Review from Jane S (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Super, friendly, supportive staff. Great communication between staff and family. Always plenty of activities going on. My mum is in a very big wheelchair and I am so appreciative that the carers will take her out shopping, making her feel great about herself. Huge thank you to everyone - just brilliant.
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Review from L C (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly two years, during this time staff have always gone above and beyond to look after my mum. Praise to the deputy manager who is very approachable and, along with his staff, shows so much care and dedication to all residents. Thank you so much.
Reply from Lisa Mccauley, Social media officer at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful review. We are pleased you are happy with the care and support we provide for your mum. We will pass your comments on to our team. Best wishes.

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Review from Janet G (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and tidy. Staff are excellent, any questions we ask are answered. Staff are very polite and helpful. Mam is very well looked after. Meals are excellent. Management are excellent. Really lovely home.
Reply from Lisa Mccauley, Social media officer at Nunthorpe Oaks Residential Care Home

Thank you for your review and your kind words. We are pleased that your mother is well cared for and you are finding our team and the home to be of excellent standard. We will pass your comments on to the team. Best wishes.

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Review from Valerie B (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother receives in Nunthorpe Oaks is outstanding. The staff in the home are caring, sympathetic and respectful at all times. There always seems to be lots of activities going on in the home. The food is really nice and the room are lovely.
Reply from Lisa Mccauley, Social media officer at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful review. We are pleased that your mother is receiving outstanding care and appreciate your feedback about our compassionate staff, the activities, the food and our home. Best wishes.

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Review from Barbara M (Niece of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited our aunty to celebrate her 100th birthday. The people that were working at this care home were so friendly. They had put on a lovely party to help her celebrate and even provided a beautiful cake. It was my first visit but I was really impressed by this care home.
Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for your review. It's wonderful to hear how much you enjoyed your aunt's birthday party - our team loved helping you all celebrate. Best wishes, Fae.

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Review from Gwen L (Daughter-in-law of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On our regular visits the staff are always courteous and helpful. Our family member is always given full attention and care whatever she requires. No requests are turned down and there is thoughtfulness, dignity and respect at all times.
Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for your review of our home - it is so appreciated!

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Review from J R (Son of Resident) published on 26 July 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall the care, facilities, activities and staff are good. My father says the food has improved recently but before that not enough variation in the menu. Most desserts are served with cream, the goujons too hard to chew and how about a little more fish/seafood on the menu?
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Review from John R (Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find everything 1st class, lovely and friendly staff.
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Review from Jean E (Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I hope you don't mind that this is rhyme, it's what I have now done for a while. I can now safely say my review is ok and hope it makes you smile. The head of the workforce and deputy to are always attentive to the staff. The carers are also second to none, they are dutiful, helpful and laugh. Even
the cleaners that come in each morn are willing to do what they must. By the time we arrive it's all spic and span and we know what they've done we entrust.
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Review from A G (Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like being with other people and socialising with other residents in the home.
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Review from Audrey W (Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and homely.
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Review from M L (Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is friendly and down to earth at all times and calm in maintained even in difficult circumstances ie when I'm around!
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Review from Lesley M (Daughter of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am writing this review having just returned from visiting my mother in Nunthorpe Oaks, where a great time was had by all residents, staff and visitors. A 'dress as the decade you were born in' day had been arranged, complete with a singer and people in fancy dress. A brilliant atmosphere was created.
For anyone who finds the idea of care homes 'depressing', you really need to visit. The staff here don't just care for the residents, they care about them. A team of activity organisers ensure that residents are engaged at a level they can access, as well as meeting their physical needs. Brilliant!
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Review from L H (Friend of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and professional staff. Lovely food!
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Review from Rosalyn W (Resident) published on 10 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is set out so that it feels like our own home. The management do a brilliant job, keep things moving and getting things done. The staff are caring and hard working and will go the extra mile for you. This applies all across the board. My health has improved greatly since coming into the home.
Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for taking the time to review Nunthorpe Oaks. We're so happy to hear how settled you are at Nunthorpe and how much you appreciate our team. Best wishes.

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Review from Glenis S (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a very great credit to its manager and all her staff. The manager and all her staff are very resident-orientated with all their thinking. It is a pleasure to go and see everyone happy, with clean rooms and excellent food. Visitors are treated like one of the Oaks family.
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Review from Lyn W (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, friendly, knowledgable and caring staff in a pleasant environment. Thank you for looking after my dad.
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Review from Thomas S (Son-in-law of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is an excellently ran home. The residents are excellently taken care of. The management and staff are to be praised for their attention to their residents and visitors. I would not hesitate to recommend this care home to anybody looking for an excellent care home for their loved ones.
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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Nunthorpe Oaks Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Nunthorpe Oaks Residential Care Home is calculated as follows: ( (217 Excellents x 5) + (24 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 251 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nunthorpe Oaks Residential Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Sharon

Sharon Sperring

Job Title: Home Manager Joined: 2023

I have worked in care since 2003, starting as a carer, then becoming a senior carer, deputy manager and then a home manager in 2008.


Our residents at Nunthorpe Oaks come first. I love interacting with them and supporting them to feel happy and fulfilled. We have so many lovely activities going on to enrich their lives. I am deeply passionate about involving the local community in life in the home, keeping those community connections alive for our residents to enjoy.

Liam

Liam Williams

Job Title: Deputy Manager Joined: 2017

I have worked at Nunthorpe Oaks for 5 years, and I love the residents. It's a wonderful home to work in.

Tracy

Tracy Jefferson

Job Title: Care Assistant Joined: 2019

"It's so rewarding working here. I love the residents and it is so lovely to get feedback from the families."

Emily

Emily Warburton

Job Title: Team Leader Joined: 2014

I just love our residents and families at Nunthorpe Oaks - it really is a fab place to work.

Michelle

Michelle O'Brien

Job Title: Head Housekeeper Joined: 2012

I love the residents and making sure they have a lovely, clean environment to live in.

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