Chichester Hall

Dicktrod Lane, Skinburness, Wigton CA7 4QZ
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9.4 62 Reviews
  • Chichester Hall, Wigton
Chichester Hall is a Cumbrian care home that has up to twenty admission places for elderly care purposes, including for individuals with mental health issues or mild dementia.

The home has an excellent inspection record with regulatory bodies, thanks to a team of professional carers who strive to maintain a relaxing and homely environment, while adhering to modern care standards.

Residents enjoy excellent views, en-suite bedrooms and have their personal freedoms respected, while much of the home's interior has been skilfully refurbished.
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Care Provided by Chichester Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1015
  • Self-Funded Residential Dementia Care: from £1015
  • RESPITE Self-Funded Residential Care: from £1015
  • RESPITE Self-Funded Residential Dementia Care: from £1015

These prices are only a guideline, please contact Chichester Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Louise Jackson (Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)

Visiting

  • No pre-booking of appointments is required - please feel free to attend at any time - just ask for the Manager, Louise Jackson

Parking

  • Plenty of on site visitor parking.

Chichester Hall Reviews (62)

9.4

Chichester Hall has a Review Score of 9.4 (9.443) out of 10, based on 6 reviews in the last 2 years.
Over all time Chichester Hall has 62 reviews.

Overall Experience
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Reviewer Connection to Chichester Hall
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Total of 62, showing 21-40
Review from J F (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad seems really happy and looks forward to his meals. Always enjoys chatting to others and carers are always very welcoming.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you for taking the time to review us, we appreciate feedback so that we can constantly improve the service we provide.
Your dad is a lovely gentleman who is always grateful for everything that is done for him.
A pleasure to care for.

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Review from Ebony W (Granddaughter of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana resides here and is very happy. She is well cared for and the staff are always welcoming when we come to visit.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you Ebony.
Your nana is a well-loved member of our home and a pleasure to care for.
Thank you so much for your review.
I shall pass your comments on to the team.

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Review from A F (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very friendly towards visitors. Their care of residents is excellent. Chichester Hall Care Home is very clean and with nice rooms.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you very much for taking the time to review the home, we constantly try to improve the service and your views are very important to us.
I will share your responses with the team.

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Review from M H (Sister of Resident) published on 25 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff and management are very helpful and caring; you are greeted with a smile, and even through difficult times, they went above and beyond to keep the family informed. The residents mostly seem happy and enjoy the activities provided for them. My relative particularly enjoys the food.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you for taking the time to review Chichester Hall.
We welcome feedback, and as a staff team, our aim is to constantly improve the service we offer.

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Review from Paul C (Wife of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Warm and friendly staff. Very attentive and caring, even though they seem a little understaffed. Only problem while my wife was there was the laundry! It seemed like a first-up best-dressed system.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you for taking the time to review Chichester Hall; we constantly strive to improve the service we offer and will take your comments on board.

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Review from D W (Friend of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to visit a family friend - very friendly welcome. Nice, clean place. Friend seems very happy. Lovely bedrooms, great atmosphere.
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Review from John P (Brother of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very well cared for at Chichester Hall Care Home. The staff are kind and considerate of her special needs. Most importantly, she is happy in her home and feels cared for and respected.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you for your review, which is very important to us, we always strive to improve the lives of our residents, so this feedback is very welcome.
Thank you for trusting us to care for your sister who is a special member of the Churchlake family.

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Review from Keith H (Son of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident of Chichester Hall Care Home from September 2021 until his death in March 2022. Prior to entering Chichester, he had been living on his own at home in declining health and with carer support. His morale and general well-being were extremely low.
During his time at Chichester
Hall, his quality of life improved immeasurably and he came to enjoy the environment, experience and interaction that Chichester provided. The family is immensely grateful to the manager and all of her team for their professionalism, kindness and unwavering support - especially in his final days.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your kind words, they are appreciated by the whole team.
Your father was a joy to care for, we are always looking for ways to improve the lives of our residents, he definitely enriched ours. Thank you for trusting us with his care in the last months of his life.

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Review from H S (Daughter of Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Could not ask for better care for Mam, very caring staff.
Settled in really well.
Nice atmosphere.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thanks for your review, your mum has settled really well, made new friends and is a pleasure to care for.

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Review from S M (Daughter of Resident) published on 28 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in the home since April 2021. Staff are very friendly and caring, and my dad is really well looked after.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your review of Chichester Hall; we do appreciate your comments. I will relay them to the staff team.

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Review from Kenneth L (Son of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent five weeks in Chichester Hall after a spell in hospital. The care provided throughout that time was excellent. I cannot thank the entire staff enough for the welcome she received and for the kindness, compassion, love and care offered to her in those final weeks of her life.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your kind words.
Your Mum was a pleasure to care for.
We remember her with great fondness.

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Review from Adrian H (Son of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has changed my dad's perspective on life. Before he was depressed (living at home) and stopped eating. Today he is lively, active and very attentive. He eats and looks forward to his days remaining.
This is all down to the staff at Chichester Hall Care Home. One of the best decisions
we ever made.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your comments.
I will pass these on to the staff team.
Your dad is a well-loved member of our home.

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Review from Beth W (Daughter of Resident) published on 16 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb service today 24/08/2021. Mum had a lovely lunch in the garden with a glass of non-alcoholic wine. Mum loved looking at all the flowers, sitting in the sun and trying to guess what the different herbs were by smelling the different plants. The carers were really helpful and the chef cooked a
lovely toad in the hole. The manager was brilliant helping us after and showing us the helper's herb garden.
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Review from Judith S (Daughter of Resident) published on 31 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very welcoming and professional in this work.
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Review from Diana E (Sister of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a severe stroke, and with my practical help, my brother was able to live independently and continue his work as a mathematician - for many years then, in 2016, another stroke and mild/moderate dementia made 24-hour residential care the only option. This was a very anxious time for him but all
at Chichester Hall treated him with such kindness and dignity, he soon felt at home. His personal preferences were respected and his favourite foods were sourced. In his last weeks, my brother had a distressing time in hospital but Chichester Hall welcomed him back and gave wonderful 'end of life' care, allowing (safe) visits. This care home truly cares.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your review. Your brother was a joy to care for, such a kind and considerate gentleman, who is greatly missed.
As a family, you were so respectful to staff during his last weeks, the pandemic made things difficult, but thank you for your consideration.
I shall pass your kind words on to the team.

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Review from S B (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We really appreciate the excellent care provided by Chichester Hall for our mother. Residents are treated as individuals and given care according to their needs and personal circumstances. There is a caring, family atmosphere due to the attitude of all of the staff who have done an amazing job in a
very challenging time to keep everyone safe and well.
Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your kind comments.
I will pass them on to the team, It’s a pleasure to look after your Mum and your support is appreciated.

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Review from E W (Daughter of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mam is getting, she is a lot better and happier and has put on weight.
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Review from Carole M (Relative of Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My relative is well cared for, well fed and kept clean and tidy, interacting with both staff and residents, which prior to relocating to Chichester Hall she was withdrawn and not interacting with people. Her appetite has returned and with it her chirpy personality. The home has been very Covid aware
and taken all considerations.
Reply from Jennifer Wilkinson, Registered Manager at Chichester Hall

Thank you for your kind review, we appreciate your feedback and I will pass this on to the staff. Thank you.

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Review from Amanda M (Niece of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in this care home for a year now, the satisfaction we get as a family is unbelievable, the staff at this home are first-rate, excellent food and amenities and where possible the activities and entertainment are also first class.
Reply from Jenni Wilkinson, Registered Care Manager at Chichester Hall

Thank you Amanda, we take great pride in the care we give our residents. Thank you again for your kind words.

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Review from Lucy M (Niece of Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are well looked after even during the lockdown. It's comforting to know that the staff follow all procedures with PPE and all residents are safe.
Reply from Jenni Wilkinson, Registered Care Manager at Chichester Hall

Thank you for your support and kind words. It is very much appreciated and I will pass this on to all of the staff.

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Current Review Score: 9.4 (9.443)

Overview of Review Score

The Review Score of 9.4 (9.443) out of 10 for Chichester Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Chichester Hall is calculated as follows: ( (59 Excellents x 5) + (11 Goods x 4) ) ÷ 70 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Chichester Hall is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Louise

Louise Jackson

Job Title: Registered Manager Joined: 2021

I have recently become the Manager of Chichester Hall, I have worked here since October 2021. I have over 13 years experience of working in elderly care.


We are so lucky to have such a beautiful Home in amazing surroundings.


My aim is for our Residents to receive the best-tailored care from our dedicated care team.


My vision is to have an Outstanding home whilst fulfilling Churchlake Care's Promises and Values which put our Residents at the heart of everything we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chichester Hall to verify any information. View our terms and conditions. Chichester Hall has an Enhanced Service - more info.