Chichester Hall

Dicktrod Lane, Skinburness, Wigton CA7 4QZ
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9.4 62 Reviews
  • Chichester Hall, Wigton
Chichester Hall is a Cumbrian care home that has up to twenty admission places for elderly care purposes, including for individuals with mental health issues or mild dementia.

The home has an excellent inspection record with regulatory bodies, thanks to a team of professional carers who strive to maintain a relaxing and homely environment, while adhering to modern care standards.

Residents enjoy excellent views, en-suite bedrooms and have their personal freedoms respected, while much of the home's interior has been skilfully refurbished.
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Care Provided by Chichester Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1015
  • Self-Funded Residential Dementia Care: from £1015
  • RESPITE Self-Funded Residential Care: from £1015
  • RESPITE Self-Funded Residential Dementia Care: from £1015

These prices are only a guideline, please contact Chichester Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Louise Jackson (Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)

Visiting

  • No pre-booking of appointments is required - please feel free to attend at any time - just ask for the Manager, Louise Jackson

Parking

  • Plenty of on site visitor parking.

Chichester Hall Reviews (62)

9.4

Chichester Hall has a Review Score of 9.4 (9.443) out of 10, based on 6 reviews in the last 2 years.
Over all time Chichester Hall has 62 reviews.

Overall Experience
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Reviewer Connection to Chichester Hall
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Total of 62, showing 41-60
Review from Stacey C (Friend of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful home in a beautiful and tranquil setting. The staff go above and beyond to ensure that their residents are happy and that they spend their remaining years in comfort surrounded by lovely people. I can not recommend this home highly enough for someone looking for additional help or support
when caring for an elderly relative!
Reply from Jennifer Wilkinson, Registered Manager at Chichester Hall

Thank you. We do appreciate the review and we take great joy in caring for all of our residents. I will pass your comments on to all the staffing team. Thanks again.

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Review from Gary W (Son of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in here for some time now and I feel happy she is looked after very well and she is content and happy. All the staff are friendly and caring. The building is clean, well kept, and homely, which to me is very important.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Thank you so much, your review is very important to us. Your Mum is a delight to care for. I will pass your comments on to the team who will appreciate your review. Many thanks again.

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Review from J F (Friend of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Considerate and efficient care of a resident at the end of his life. Treated with respect and love.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Mr J F, thank you so much for your review for Chichester Hall, it was very much appreciated,
I will pass your comments on to the staff. Your friend is very much missed.

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Review from R W (Daughter of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were residents at Chichester Hall for just over 4 years. In all that time they were treated with care and respect at all times and when they came to the end of their lives all the staff could not have been more kind.
They were treated with dignity and kept comfortable at all times, seeing
to their every need. I cannot recommend the home more highly.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Thank you so much for your kind words, both Mum and Dad were a pleasure to care for, and we all miss them greatly, as a family you were all very supportive of them and the home and it is very much appreciated
Thank you all once again,
Kindest thoughts. The Manager.

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Review from A L (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents, both in their 90's and with varying degrees of frailty and dementia, moved into Chichester Hall when my husband underwent heart surgery earlier this year. This was the only home in the area to offer a really large double 'bedsit' and they even bought a double bed for them. The staff have
all been truly great, I have no qualms about the quality of care and their support to me over these difficult months has been much appreciated.
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Review from Katie R (Friend of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I recently visited a family friend and staff were very kind and pleasant and seemed well cared for. Great atmosphere.
Reply from Chris Root, MD at Chichester Hall

Thanks, Katie, I’ll pass on your kind compliments to all the Staffing Team.

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Review from Amanda H (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum thoroughly enjoyed her week here, in fact, she didn't want to come home. It's taken a long time to persuade her to try anywhere, but after we had the first visit to show her around she loved it.
It's more like a hotel than a care home.
Lovely clean rooms, staff are more like friends and Mum enjoyed
the food.
As a family, we felt so happy seeing Mum safe, comfortable and at home in her surroundings.
Five stars.
Reply from Chris Root, MD at Chichester Hall

Hi Amanda - thank you for your very kind review. The Staff team are always boosted by these testimonies.

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Review from Ruth P (Friend of Resident) published on 4 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We called in unexpectedly when passing to visit our friend. We were very impressed by staff and rooms. Beautiful views. Menu looks very good.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Thank you for taking the time to review us, we always welcome your feedback.
Pleased you had a good experience when visiting the home.

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Review from F B (Wife of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff were very welcoming and friendly towards my husband and commented that he had a smile for everybody which was reassuring that he was happy being looked after and willing to help in any way.
The establishment was very clean and the food seemed to be varied and plentiful.
On departure, my husband's
possessions had been laundered and packed into his suitcase from my inventory.
All items present and correct.
Most impressive.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Thank you so much for your kind words, your husband was a pleasure, we do appreciate you taking the time to review your experience at the home.

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Review from Helen S (Niece of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Chichester Hall now for a number of years.
We travel quite a distance to see her every couple of months and are always welcomed by staff and offered tea and cake. My aunt is safe and well cared for. Special thanks to the lady for keeping us up to date as my aunt doesn't
always want to communicate with visitors. The atmosphere at the home is friendly and homely.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Thank you for your review, it is always good to talk to you. Your comments mean a great deal to the staff team, who always strive to improve the care we provide.

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Review from Brian S (Brother-in-law of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm always impressed with the home when I visit. This also applies when I phone the home enquiring as to the wellbeing of my sister-in-law. The staff are always friendly and helpful. I rate them, first class.
Reply from Jenni Wilkinson, Manager at Chichester Hall

Thank you for your review, we always welcome comments, it helps us to constantly improve the service we offer.

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Review from E W (Daughter of Resident) published on 7 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always lovely and warm. Meals are always lovely. Visitors are offered a drink on arrival. Care staff and kitchen and cleaning staff are always friendly and helpful.
It would be good if some of the more mobile residents were able to have a little trip out now and again, even just down to
Silloth to see Christmas lights. Appreciate availability of staff an issue, more activities would be beneficial too.
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Review from L C (Daughter of Resident) published on 14 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whenever I visit mum, the staff are always friendly and welcoming. Mum tends not to like being in the lounge - very large with people sitting around the edges - usually sleeping with no care staff. In an ideal world, I would like to see more interaction with these residents. Mum enjoys chatting with
the staff and likes her room which has beautiful views.
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Review from Nancy W (Sister of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my sister is getting. She is kept clean and well fed.
She has dementia so doesn't know where she is but doesn't complain about anything.
The staff are very caring, pleasant and make you very welcome.
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Review from Christine E (Daughter of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam receives excellent care at Chichester Hall where she has been a resident for over a year now. The staff are always very welcoming, kind, caring and very friendly and you can visit any time. I feel my mam is very well looked after and very safe in Chichester Hall and the food is of top quality
and always has a varied menu. I am so pleased we chose this home for my mam to stay. Excellent.
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Review from William M (Uncle of Resident) published on 23 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and tidy. All staff very cooperative, helpful and friendly.
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Review from Jane M (Niece of Resident) published on 23 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have visited my relatives I have been impressed by the care given by all the staff especially one lady.
Also the warm welcome at all times.
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Review from Alison M (Daughter of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents received excellent care at Chichester Hall. We were welcomed at any time of the day. Staff were caring, professional, continually keeping us updated on my parent's health. The support we received as a family was superb. The home also has excellent relations with the G.P practice and district
nurses. I would recommend Chichester Hall to anyone.
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Review from Andrew H (Son of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class standard of care by all members of staff who clearly went the extra mile to ensure this comfort and care was always available for both residents and relatives, especially so during my mother's last days when their support was much appreciated.
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Review from E R (Daughter-in-law of Resident) published on 29 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great, very hard working.
Understaffing is obvious though, even if staff are very, very hardworking, often it's difficult to find anyone.
The home is very welcoming, everyone is really friendly and helpful and nothing is overlooked.
Residents are happy and looked after and treated as
part of the family.
It's nice that the home isn't made to seem clinical - it's more like a family home.
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Current Review Score: 9.4 (9.443)

Overview of Review Score

The Review Score of 9.4 (9.443) out of 10 for Chichester Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Chichester Hall is calculated as follows: ( (59 Excellents x 5) + (11 Goods x 4) ) ÷ 70 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Chichester Hall is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Louise

Louise Jackson

Job Title: Registered Manager Joined: 2021

I have recently become the Manager of Chichester Hall, I have worked here since October 2021. I have over 13 years experience of working in elderly care.


We are so lucky to have such a beautiful Home in amazing surroundings.


My aim is for our Residents to receive the best-tailored care from our dedicated care team.


My vision is to have an Outstanding home whilst fulfilling Churchlake Care's Promises and Values which put our Residents at the heart of everything we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chichester Hall to verify any information. View our terms and conditions. Chichester Hall has an Enhanced Service - more info.