Croft Avenue Care Home

I visit my neighbour every week and she looks forward to me coming. She has been in Croft Avenue for a year now. She is so settled and calls it her home. The staff are absoulutley wonderful with all the clients, the activities are brilliant and my neighbour joins in with them all, she helps outside in the garden area, she has always been active at home in the garden and this is lovely to see. Being a former carer myself, I would definately recommend this care home, and if and when my situation changes, this would be my preffered choice for a care home.

We are extremely happy that our mother is being looked after in a lovely, homely setting which has lovely views across to the hills. As a family we can relax knowing she is safe and is being cared for by a dedicated team of carers who ensure her needs are met sensitively. From the minute you walk through the door you are made to feel welcome, everyone is kind and friendly and everywhere is spotlessly clean.

Only concern is the lift to first floor is always out of order & on one occasion, my dad had to use the stairs, he has very poor mobility.

Lovely care home and staff amazing Would deffinately recommend this care home My mam is so well cared for and loved by the brilliant staff They do an amazing job and deserve high praise for all they do under sometimes difficult situations

My dad and mum are both looked after and safe. All the staff are so friendly and helpful and nothing is too much trouble. Croft Avenue Care Home is like one big family and I'm very happy my parents are being looked after so well.

Dad has only been at Croft Avenue for 2 weeks. In that time we can see he is being cared for by a team of dedicated carers who put the residents first. They have made him feel welcome in a calm, friendly, relaxed way. There is laughter, fun and above all a sense of humour, which dad has responded to well. We are always made to feel welcome when we visit any requests we have are dealt with promptly and efficiently, nothing is too much bother! The food is very good, always plenty of choice. There is a good variety of activities available, we are so pleased to see dad is joining in. We as a family are extremely happy with the care dad is receiving. Thank you to all the staff at Croft Avenue.

My husband has been cared for at Croft Avenue Care Home for almost two years. The staff are amazing - always so very polite and so very respectful of the residents. Special mention to the receptionist who always welcomes us with a huge smile.

My mother's care is very good and she is very content. Her room is always clean and tidy and the staff are all very pleasant and welcoming. She enjoys the food and the many activities that the staff organise.

Excellent staff. My aunt has settled in so well thanks to the helpful and pleasant members of staff. Everyone is made to feel welcome and cared for.

Any concerns are dealt with efficiently.

Thank you to all the staff at Croft Avenue for your continuing care and support for my Brother. You are truly exceptional people and a five-star credit to the caring profession... Also thank you for all the support you give to me and my husband.

I can honestly say I had serious doubts about Croft Avenue, but a week in, she was thriving! She is spotlessly clean, entertained and well-fed, and it is heartwarming to see the relationship she has with the staff!

Pleased with support and encouraging of staff.

All the staff at Croft Avenue are kind and caring. They treat each resident as an individual and cater to their needs accordingly. I feel that my mother-in-law is safe and well looked after.

Excellent care home with lovely staff and a lovely environment. Real sense of companionship and the communication from the staff was brilliant from the start. Can't thank you all enough and we would recommend Croft Avenue to others considering care.

Our first impressions of the home are of a light, airy, clean, comfortable home. The staff are all approachable, efficient, caring and fully aware of Mum's needs. Mum's initial anxiety was quickly eased and she frequently refers to the staff's kindness.

Prompt, professional action when my mother fell in her room on 20/10/23. I am always contacted by a senior member of staff when there are issues of concern regarding my mother. I find all members of staff very approachable, welcoming and informative.

Mum has been a resident at Croft Avenue Care Home for nearly a year now. She is very happy, really enjoys company and taking part in the many activities. she is always clean and tidy and in the main lounge area with other residents. The staff without exception are really friendly and helpful. My sister and I are genuinely happy with all the care mum receives. She has Alzheimer's and was no longer safe in her own home.

Thank you for a pleasant, restful relaxing stay.

My auntie is being very well looked after; I cannot tell you how lucky she is to be looked after by so many amazing people. They are all so patient with her as she is so demanding, especially through the night. Everyone is so easy to talk to if we have any problems.