Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 189 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1126
  • Self-Funded Nursing Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1126

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Denise Newton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (65)

Parking

  • Private Car Park

Ashwood Park Residential & Nursing Home Reviews (189)

Total of 189, showing 21-40
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.792) out of 10, based on 63 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 189 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in the Willows wing of Ashwood Park Care Home for over 3 years until November this year and she had moderate to severe Alzheimer's disease.
The staff are very kind, thoughtful and attentive and they built up a very good relationship with my mother over this period, providing
dedicated care for her until she sadly passed away. As her physical and mental health declined over time, her care and support needs were met and any necessary equipment was put in place quickly. As a visitor, you were always made to feel welcome.
The care home is maintained to a very high standard. It is a very pleasant and safe place, and the residents are content. The food and general catering were excellent, and the tea trolley was never far away!
The care home management has always been extremely quick to respond to any questions we had as a family. In my view, the establishment is run very well and we are very pleased that this is where our mother spent her final years.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your heartfelt review and for sharing your experience with us. The team will be touched to read your kind words and would have felt very privileged to have cared for your mother during her time with them at Ashwood Park. Supporting both our residents and their families is at the heart of what we do, and we're grateful that this stood out to you. Thank you again for your trust and for taking the time to share such positive feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Respectful, caring staff who listened to our concerns. Encouraged residents to participate in group activities enhancing their social inclusion. Very clean and homely environment.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your lovely feedback for Ashwood Park. We're thrilled to hear that our staff have made such a positive impact and that the group activities encourage a wonderful sense of social inclusion and engagement. Creating a homely environment is always our priority, so we're delighted to hear this really stood out to you. Your kind words mean a lot to our team, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Care and attention to the residents are excellent. They go above and beyond to make sure they are happy and safe.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your kind words, the team will be touched to read your comments. We're delighted to hear that the care and dedication of the staff at Ashwood Park has made a positive impression. Ensuring our residents' happiness and safety are at the heart of everything we do so it's wonderful to know our efforts are appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

My mam has experienced a lot of trauma including fractures to her spine, pelvis and ribs. She has started walking in Ashwood Park after hospital staff said she never would, this is due to the care and support she is receiving here. They truly care about everyone and try to ensure all needs are met.
Fantastic bed and staff, makes you feel at home and welcome. Amazing what they are doing for my mam.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your heartfelt review of Ashwood Park. It's incredible to hear about your mum's progress and recovery, especially after such significant challenges. The team are very special and is passionate about helping to get the very best results for their residents in every way. We will be sure to share your kind words with the staff, who will be so proud to hear what a positive difference they've made, thank you again.

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Overall Experience  Overall Experience 4.0 out of 5

Since Mom has been at Ashwood Park the care that has been provided is at a high standard. Mom is happy and content and has no concerns, the staff are approachable and will go out of their way to help. The establishment is run well and management do a great job.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful review. It's fantastic to hear that your mum is so happy, content, and well-cared-for at Ashwood Park. Our team takes pride in providing high-quality care, and we're always here to support both our residents and their families. We truly appreciate your kind words about our staff and management, they will be delighted to read your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

I was more than happy with Ashwood Park. The staff were great with my mam they really are fantastic people.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your kind words about the team at Ashwood Park. We're delighted to hear that our staff made such a positive impact and took such great care of your mother. Your feedback is greatly appreciated, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was brought into Ashwood Park following a fall at home. The home and especially her room was very clean. The staff have been friendly and helpful throughout her stay. I can't thank the management and staff enough for what they have done.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your thoughtful review of Ashwood Park. We're glad to hear that your mother has felt so comfortable and well cared for during her stay, especially after such a difficult experience. We truly appreciate your feedback, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Despite her loud and often abusive responses, your staff have reacted admirably although the lady in question stays much the same.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your thoughtful feedback. We're glad to hear that our team's approach has been positive and supportive for your friend. Our staff is dedicated to providing compassionate, respectful care to each resident and we understand that responses can sometimes reflect the challenges they are experiencing.

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Overall Experience  Overall Experience 5.0 out of 5

The management and staff are always helpful. The nurses who attend have to have a lot of patience under the circumstances.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words! We're so pleased to hear that you find our management and staff helpful. Our nurses truly demonstrate incredible patience and compassion in their roles and it's wonderful to know that this has made a positive impact on your experience.

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Overall Experience  Overall Experience 5.0 out of 5

Possibly the best nursing home I've ever been in. The staff are very professional but more importantly caring. The food is excellent with a good menu.
The management team are very professional at doing their job. Overall assessment 10 out of 10.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your wonderful review of Ashwood Park, the team will be so proud to read your kind words. We're thrilled to hear that you have such a positive experience to share and your feedback is greatly appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to advise that from the time I arrived to the time I departed the staff from cleaners to management treated me with kindness and professionalism which made me feel safe and well cared for, their efforts were the reason for my improvement. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful feedback for Ashwood Park. We're thrilled to hear that you felt so safe and well cared for during your time with us and are so pleased to hear the support of the entire team has helped your recovery. We truly appreciate your kind words and wish you all the best.

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Overall Experience  Overall Experience 5.0 out of 5

My room overlooks a lovely garden, well stocked and looked after. My room is also pleasant not elegant. But adequately clean. Nice bathroom on suite. TV (smart) and a fully adjustable bed also. The sitting chair has wave action on the base cushion. The staff are excellent, always available. The food
is excellent in variety and quality. Not your normal mundane menu. Visiting excellent.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for sharing your experience of living at Ashwood Park and for your five-star scores. Our team takes great pride in providing excellent care and we will be sure to pass on your comments, especially to the chef. Your feedback is greatly appreciated, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The ICU team were absolutely brilliant with me with the care and support I got from them. I would highly recommend this care home.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your review for Ashwood Park, the team will be delighted to read your comments about the care they provide and your personal recommendation means so much to them.

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Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law was admitted to the intermediate care unit in Ashwood Park following a heart attack. The care she received during her 5-week stay was just wonderful. Her personal care was attended to with dignity and compassion. Her physical needs were met so well. All of the staff we met were amazing
- very welcoming to us as a family. The culture in the ICU was so lovely. Mum's progress and care were explained to us at each visit. We really appreciate the professional care and attention Mum received.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your five-star review of Ashwood Park, the team will be touched to read your words of praise about the care your mother-in-law received. Please contact us again if you need any support in the future.

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Overall Experience  Overall Experience 5.0 out of 5

Held a party for my mother's 90th birthday recently. All staff were extremely supportive and helpful when a change of room was required. My mum has been there for three years. She is very relaxed and happy with the level of care and support she receives. Whenever she makes a request it is always dealt
with considerately and promptly while the staff keep mum involved in the decision. My mum has developed a really nice relationship with many of the carers, management and maintenance staff who spend time with her even though they are always very busy. The home is always very clean and kept to a high standard. I do not live locally, any queries I have are always responded to very quickly. If my mum has any health problems, I am always alerted immediately for which I am grateful. My mum made the decision to go to Ashwood following respite care there when she was having serious mobility problems at home. I know she is still very pleased with her decision.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful review for Ashwood Park, we are delighted to hear your mother has decided to move in permanently and the team will be touched to read your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

I came to this unit dreading the weeks ahead.
I soon forgot that.
The staff have made my stay a pleasure. They are all so caring and thoughtful nothing is a trouble to them in any way.
The staff alone would influence me to recommend this care home to anyone.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your five-star review of Ashwood Park, the team will be touched to read your comments.

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Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent end-of-life care. The staff were very attentive and met all of her needs.
Everyone was very caring and efficient.
They are all an amazing team and work so well together.
They kept me informed about everything.
Excellent care and nursing home.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your five star review for Ashwood Park, the team will be proud to read you kind words, especially written at such a difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

Our father has been here for 2 months. The staff are amazing he has settled into his new life here. They always have time for us when we visit and give us regular updates. For our family to know he is cared for is so special as he smiles and laughs. Thanks so much to all the staff from our family.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful five star review for Ashwood Park, we are delighted your father has settled in so quickly.

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Overall Experience  Overall Experience 4.0 out of 5

Since my partner has come to stay at Ashwood Park I feel very content knowing he is safe and well looked after.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your review for Ashwood Park, it's so important that loved ones have peace of mind so it's wonderful to hear you are so happy with your partner's care.

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Overall Experience  Overall Experience 5.0 out of 5

My dad came for respite, it's been brilliant. All the staff are very friendly and very helpful. The home itself is very clean and they make sure their residents are kept happy and well cared for.

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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (590 Excellents x 5) + (131 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 731 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!

Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.

Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.

Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.

Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.

Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.

Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.

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