Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 189 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1126
  • Self-Funded Nursing Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1126

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Denise Newton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (65)

Parking

  • Private Car Park

Ashwood Park Residential & Nursing Home Reviews (189)

Total of 189, showing 141-160
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.792) out of 10, based on 63 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 189 reviews.

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Date Published

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Review from J D (Daughter of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and considerate. They will go the extra mile for the residents.

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Review from J L (Husband of Resident) published on 10 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very nice and polite; always ask if I would like a meal or a cup of tea or coffee.

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Review from T A (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam's care is second to none, and the staff are brilliant. Such a caring home and very obliging day in day out.
Can I just say, they need a pay rise, especially over covid19. The work these people do is incredible.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our home and team - they will really appreciate it. Best wishes, Fae.

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Review from K G (Respite Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful, cannot do enough. Always on hand. If they give a time of two minutes, that's how long they'll be. Nothing is too much trouble, always cheerful although doing a difficult job.
They bend over backwards to accommodate. Pleasant all the time and treat you no matter what with dignity
and respect.

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Review from S H (Daughter of Resident) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Ashwood Park in March 2020, on the Saturday and the lockdown was Monday. Due to the coronavirus, we did not have any real-time to adjust to the home but can say that now after nearly 12-weeks, she is in the best place, and has been provided with the best care and safety that
we, her family, could hope for. Thank you to all.

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Review from J H (Wife of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff in this care home all work together each helping the other. In the last 13 weeks, I have phoned 3 times a day about my husband's health and many times I speak to him on their phone. If he cries the home phones me to talk and I try to reassure him but he does get so confused and upset. These carers
are very busy so I appreciate everything they do as I visited him every day.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your review - we understand how difficult this time has been for so many of our residents and their loved ones, so its lovely to hear that the team's hard work is recognised, they will really appreciate it. Best wishes.

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Review from G B (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Ashwood Park for 11 years. I have no complaints, she is very happy there. She is very well cared for by the staff they are all wonderful caring staff who treat my mother with the love and dignity she deserves. Her clothes are very well cared for by the laundry staff who
do an amazing job. The home is very clean and the food is lovely too. Ashwood Park is the best residential care home I've ever been in.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such a lovely review of our home and team. Best wishes.

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Review from S S (Son of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean and safe for mum to walk around. Plenty of caring, helpful staff to suit to her needs. Lots of entertainments and activities and on-site hairdresser who can relate to mums problems. The nurse is always on hand to chat to about mum and her needs.

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Review from A M (Father of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff is friendly and helpful. The care provided is excellent. I cannot praise the home enough for how they are looking after my son. The manager is one in a million.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such kind words about our home - the manager and the team will be really appreciative. Best wishes.

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Review from Margaret M (Daughter of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in this home for quite a few years and has been treated extremely well. I have brought attention to a couple of minor details but have always been happy with the results. Lovely place and the staff should be very proud of themselves.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for taking the time to review our home and for your kind words about our team. The manager's door is always open if you ever need anything. Best wishes.

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Review from Barbara R (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management, nursing staff and care workers at Ashwood Park, in my opinion, are second to none. They work tirelessly always demonstrating care and attention to their residents, my dad included, he loves it there. The current situation has proved very difficult for my dad and my family and I but they
have tried to go the extra mile with regards to keeping things as normal as possible for their residents and offering reassurance to the families. I know and understand this has been a very testing time for all, but their dedication fills me with confidence knowing my dad is so very well looked after and cared for.

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Review from William M (Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff is very helpful and friendly. After 2 to 3 months find everything satisfactory.

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Review from Larry K (Husband of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Third home my wife has been in. The first one I have been and my wife has total trust in the caring staff. Well done to them all.

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Review from N B (Son of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant atmosphere and surroundings. The staff is always welcoming and helpful. They really try their hardest to create a happy environment for those residing with them!

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Review from Susan W (Daughter of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I a few months ago sent in an email about the high standard of care our father has received since entering the care home. We cannot fault any aspect of this care home. Our dad has been treated with the utmost respect and kindness and has truly been happy here. We fondly refer to all staff
here as "angels without wings."

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Review from C L (Respite Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My few weeks stay at the care home; I can not fault. The day and night staff; I can not fault. Nothing was too much trouble with everything that has been going on. They always had time to listen and a smile on their faces.

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Review from Anthony D (Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff to be very helpful, cheerful and caring.
The rooms are adequate and clean for the time I spent here.

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Review from Vivienne H (Cousin of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day our relative entered Ashwood Park, he became part of a very caring family. The staff not only give the highest quality of care to the residents, but the support they give to relatives is also wonderful.
We never worried about leaving our relative at Ashwood Park, we always knew
he was safe, and the staff genuinely care about the residents.
We can't thank them enough for all the care given.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such a lovely review - we really appreciate your kind words. Best wishes.

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Review from A B (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care home is really good, my mam has settled in lovely and says the staff are brilliant with every resident, would highly recommend this care home.

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Review from Richard K (Resident) assisted by family/friend published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care givers have been excellent looking after the residents very well. Visitors and residents always welcomed and made to feel at ease. What family felt was a worrying and emotional time, was helped hugely by the amazing staff on zone II.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our team and home. The Home Manager and the team will really appreciate it. Best wishes

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Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (590 Excellents x 5) + (131 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 731 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!

Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.

Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.

Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.

Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.

Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.

Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.

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