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Chilton Care Centre

Durham Road, Chilton, Ferryhill, Durham DL17 0EX
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Chilton Care Centre, Ferryhill
Chilton Care Centre, Ferryhill
Chilton Care Centre, Ferryhill

Chilton Care Centre is in the former mining village of Chilton and the Mainsforth Collieries.

The purpose-built care centre specialises in residential and dementia care for older people.

There are 22 bedrooms upstairs and 18 bedrooms downstairs, each with the benefit of an en-suite shower room.

Chilton Care Centre organises regular activities enabling residents to pursue new and existing hobbies and maintain past times.

Staff work hard to ensure individuals retain their independence, privacy, dignity and way of life in a caring environment.

Care Provided by Chilton Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,347From £1,347
Residential Dementia CareFrom £1,386From £1,386
excluding chiropody, hairdressing.

no top up fee

Contact Chilton Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Maxine Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Chilton Care Centre Reviews (81)

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9.8

Chilton Care Centre has a Review Score of 9.8 (9.812) out of 10, based on 33 reviews in the last 2 years. Over all time Chilton Care Centre has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Angela T (Stepdaughter of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

I find the home to be clean with good care and support. Friendly staff and the residents are well looked after.

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Review from Elaine E (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

Our mam has the best care and she loves being in Chilton Care home and is settled there and she wishes for any care to be done in the care home and does not want to go into the hospital unless absolutely necessary as she is very scared of hospitals and feels more confortable in Chilton Care Home. The staff are excellent.

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Review from Andrea H (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience

Excellent staff nothing is ever a bother always on hand to help. The facilities are brilliant they go out of their way to help you. 1 of the best care homes I've been to visit.

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Review from Tony W (Son of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience

The care and professional support given to my father is second to none. He has never been as settled and content for a long time. Thank you from the bottom of our hearts.

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Review from K W (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card
Overall Experience

The care staff are always very welcoming and appear happy at their work. The communication is good and always keep family's informed of health situations. I think staff would greatly benefit from more training regarding denture care and skin care/maintaining health skin. The staff are always happy to help and appear kind and nurturing.

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Review from S M (Son of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

Decent care home overall but seems to be understaffed at times. This impacts residents and staff alike, especially if people are unwell and cannot make it into work.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thankyou for your kind review i will pass it on to the staff who will appreciate the kind words.

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Review from Edie P (Friend of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

I visit most days and I find the staff very helpful and go above and beyond to see to all needs required. I cannot fault any of them, everyone is well looked after.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou for your lovely review I will pass on to the staff who will appreciate the comments

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Review from I M (Son of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

All staff are so caring and helpful.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou fr such a kind review i will be sure to pass on to the staff

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Review from Julie L (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

Lovely care centre. Staff are always friendly. Excellent service throughout the care centre. I would recommend this care centre to my friends who have elderly parents. Its a piece of mind to know my parent is getting looked after with all her needs.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou kindly for a lovely review i will be sure to pass on to the staff

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Review from Dawn C (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

Excellent home, looks after mam well, cleanliness second to none, friendly, comfortable and meals excellent. Mam always has a choice of meal. Staff very helpful. Always listen and feel I can leave mam and she is getting well looked after.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou for your very kind review i will be sure to pass on to the staff

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Review from Peter F (Son-in-law of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Absolutely outstanding all the staff. Very highly recommend.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thankyou for your kind review the staff work extremely hard and will appreciate the comments

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Review from Caroline R (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

My mam has been a resident since April 2023 and I have total peace of mind, I know she's well looked after. The management and her staff are brilliant and go above and beyond. All you want for your loved ones is to know they are safe and this care home gives you that and more.

Reply from Maxine Smith, Manager at Chilton Care Centre

thankyou for your kind review I will pass this on to all the care staff

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Review from Ian F (Son of Resident) published on 5 March 2025 Submitted via Postal Card
Overall Experience
The staff and service is fantastic.

They do a great job looking after and keeping the residents entertained. Keep up the great work.

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Review from Eoghan L (Resident / Service User) published on 5 April 2024 Submitted via Postal Card
Overall Experience

Overall experience is excellent.

Reply from Robin Bennett, Regional Manager at Chilton Care Centre

Thank you for leaving a review for Chilton Care Centre. I will ensure the team receive your feedback.

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Review from Miriam G (Resident / Service User) published on 5 September 2023 Submitted via Postal Card
Overall Experience

Feel at home. Staff very helpful. Could do with more ice cream. Food nice, with good variety. Love my room.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thank you for your kind review, I will be sure to pass on to staff.

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Review from Julie B (Niece of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

Visit Auntie weekly, she has settled in the home at the age of 97 after always previously living alone. She seems very happy and content and her care and treatment is wonderful. All the staff make every effort to make them comfortable.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thank you for your kind review I will pass on to the staff.

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Review from A P (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

My Mom's been a resident at the home since October 2022 and I was really concerned about how well she would settle giving up her bungalow was such a hard decision. A few weeks later I couldn't have asked for a better place for her to live. The caring, friendly and attentive care she has received is excellent, giving me the reassurance I really needed. She's settled really well and is very happy with the staff/home.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thankyou for your kind review I will pass this on to the staff who will I'm sure be delighted.

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Review from K C (Friend of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

Staff are lovely and helpful. My friend is always being fed, with lots of fluids offered throughout the day. I love to chat to the other residents on my visit. My friend seems to be happy and has settled in well to the home. It is a homely atmosphere, in the communal area and in the bedrooms, as they can add their own touch to the bedrooms to make them feel more at home. All the other residents seem happy too. I love to visit.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thank you for your kind review, I will pass it on to staff.

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Review from P R (Son of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

My Mother went into the care home after leaving hospital and has decided to stay there, she enjoyed it that much. It's like she has been given a new lease of life which is great to see because she is 82 and is very poorly. They certainly know how to look after them.

Reply from Maxine Smith, Manager at Chilton Care Centre

Thankyou for your review it is much appreciated, I will pass this onto the staff.

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Review from Linda P (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Lovely care centre, amazing staff. Nothing is too much trouble. They are friendly and approachable. As a family, we are always welcome. Staff are passionate about what they do for the residents. The centre is immaculately clean.

Reply from Maxine Smith, Manager at Chilton Care Centre

Many thanks for your kind review, I will be sure to let all the staff know.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

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Meet the Team (1)

Maxine Smith
Maxine SmithJob Title:Home Manager

Maxine is our brilliant home manager at Chilton. She is very experienced, and passionate about delivering first class care to all our residents.

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