Church View, Seaham, Durham
Church View, Seaham, Durham
Church View, Seaham, Durham

Church View care home, in Seaham, has been purposely designed to provide specialist elderly and dementia care, using skilled and modern methods that have been tried and tested by carers.

The service includes its own activities programme, a nutritious food menu that can be tailored towards personal diet needs, and good areas in which to relax and socialise.

The requirements of regulator the Care Quality Commission are respected, as are the respite needs of the local community, with Church View also looking to help other home carers.

Group: Care UK Nursing & Residential Care Services

Person in charge: Michelle Daglish (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Visual Impairment

Admission Information: No under 65. Ages 55+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Television point in own room

Latest Care Quality Commission* Report on Church View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Church View has a Review Score of 9 (9.024)

The Review Score of 9 (maximum of 10) for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Church View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.798 for Church View is calculated as follows: ( (75 Excellents x 5) + (19 Goods x 4) ) ÷ 94 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.226 Points relating to the number of positive Reviews for Church View is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8.4 Target = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Church View?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Church View

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1

My uncle was very happy at Church View but his only complaint was not being allowed out without being accompanied. I appreciate this was for his own safety though.
All staff always very friendly and helpful.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mam is well looked after at Church View.
It is a clean, friendly, caring and safe environment for her.
The staff are lovely, very friendly and helpful and look after her very well.
There are regular activities for her to join in with and the food is very good.
I would definitely recommend Church View.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home and the staff nice and friendly and am overall very satisfied.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent home in every respect.
Always treated with respect and kindness.
Very good range of food which Dad enjoys.
Activities arranged in the home.
Excellent additional care - nails, hair cutting etc.
We feel that Dad is respected and is safe 24x7.
Staff are very helpful and approachable.
Vocational attitude to their job.
Bathing/showers/cleanliness of room/bedding/washing and ironing is exceptional.
Constant daily contact by our visiting him at any time.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home to be clean and tidy. The staff have included us in mom's care and have provided information and we have had the opportunity to discuss any issues. They have liaised with the medical team about these issues. All of the staff which includes catering and cleaning, as well as care, are friendly and caring, mum is not a team player and does not join in activities but there are plenty for the residents.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother who is almost 99 years old became a resident here on 21st April 2016. She was supported well with settling in and is very happy here. Her every need is met. The whole staff are very friendly and helpful and work quietly and efficiently to make all residents feel at home. As frequent visitors we are impressed with the calm, peaceful atmosphere and the welcome we receive.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I and my family can't praise the staff at Church View enough for the care and attention they provided to my late mum during the latter days of her life. My mum was precious to me and so i chose her care home very carefully knowing it would be the place where she passed away, I was so glad and picked Church View as it was a superb support to mum and her family and will recommend it to anyone who needs this support.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother who was 96 years old was in Church View for only a few weeks and we could not have asked for better care for her. The accommodation was very clean and everything was well organised. The management team were very professional and the manager and her staff gave us support and guidance when we needed it.
All the staff were excellent as nothing seems to be too much trouble and they always took the time to have a chat with her which she really enjoyed. The home has an excellent relationship with the externally based nurses as they visited promptly whenever they are needed. We would recommend Church View to any of our friends and family.

How likely would you be to recommend Church View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

December 2016

July 2013

Glass star trophy

Recipient: Church View

Date: Thursday 11 Jul 2013

more details

March 2013

Unsung Hero

Recipient: Church View

Date: Friday 15 Mar 2013

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Church View