Church View

Church Lane, Murton, Seaham SR7 9PG
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9.9 68 Reviews
  • Church View, Seaham
The friendly, professional team at Church View provides personalised residential and respite care for older people, including those living with dementia.

The team at Church View will find out everything they can about your loved one to personalise every aspect of their care to their precise needs, interests and wishes.

Family and friends are always welcome to visit. There is even a family room with a box of toys for visiting children. Residents can visit the hair salon, enjoy relaxing in the beautiful gardens or the different lounges, watching television, pursuing hobbies or reading the paper.

The bedrooms are airy and bright, with en-suite facilities. Residents are encouraged to personalise their room to make them feel more at home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £987
  • Self-Funded Residential Dementia Care: from £1077
  • RESPITE Self-Funded Residential Care: from £1037
  • RESPITE Self-Funded Residential Dementia Care: from £1127

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Church View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Amy Crumbie (Deputy Manager)

Local Authority / Social Services

Admission Criteria

  • No under 65
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (42)

Parking

  • On site

Church View Reviews (68)

Total of 68, showing 61-68
9.9

Church View has a Review Score of 9.9 (9.869) out of 10, based on 36 reviews in the last 2 years. Over all time Church View has 68 reviews.

Overall Experience

  • 63
  • 4
  • 1
  • 0
  • 0

Date Published

68
13
20
36
32

Review from Christina H (Niece of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was very happy at Church View but his only complaint was not being allowed out without being accompanied. I appreciate this was for his own safety though.
All staff always very friendly and helpful.

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Review from L F (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is well looked after at Church View.
It is a clean, friendly, caring and safe environment for her.
The staff are lovely, very friendly and helpful and look after her very well.
There are regular activities for her to join in with and the food is very good.
I would definitely recommend Church
View.

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Review from J B (Sister of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home and the staff nice and friendly and am overall very satisfied.

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Review from Michael S (Son of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home in every respect.
Always treated with respect and kindness.
Very good range of food which Dad enjoys.
Activities arranged in the home.
Excellent additional care - nails, hair cutting etc.
We feel that Dad is respected and is safe 24x7.
Staff are very helpful and approachable.
Vocational
attitude to their job.
Bathing/showers/cleanliness of room/bedding/washing and ironing is exceptional.
Constant daily contact by our visiting him at any time.

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Review from Maureen T (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be clean and tidy. The staff have included us in mom's care and have provided information and we have had the opportunity to discuss any issues. They have liaised with the medical team about these issues. All of the staff which includes catering and cleaning, as well as care,
are friendly and caring, mum is not a team player and does not join in activities but there are plenty for the residents.

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Review from Margery D (Daughter of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is almost 99 years old became a resident here on 21st April 2016. She was supported well with settling in and is very happy here. Her every need is met. The whole staff are very friendly and helpful and work quietly and efficiently to make all residents feel at home. As frequent visitors
we are impressed with the calm, peaceful atmosphere and the welcome we receive.

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Review from Kevin K (Son of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family can't praise the staff at Church View enough for the care and attention they provided to my late mum during the latter days of her life. My mum was precious to me and so i chose her care home very carefully knowing it would be the place where she passed away, I was so glad and picked
Church View as it was a superb support to mum and her family and will recommend it to anyone who needs this support.

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Review from Michael R (Son of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother who was 96 years old was in Church View for only a few weeks and we could not have asked for better care for her. The accommodation was very clean and everything was well organised. The management team were very professional and the manager and her staff gave us support and guidance when
we needed it.
All the staff were excellent as nothing seems to be too much trouble and they always took the time to have a chat with her which she really enjoyed. The home has an excellent relationship with the externally based nurses as they visited promptly whenever they are needed. We would recommend Church View to any of our friends and family.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Church View is calculated as follows: ( (382 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 428 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (97)

Meet the Team (1)

Amie

Amie Crumbie

Job Title: Home Manager

Joined: 2015

I’ve worked at Church View for more than 10 years in different roles. I came from school as a Lifestyle Coordinator, then moved into care, then admin to the Deputy Manager role and now the Home Manager. I’ve gained lots of knowledge about the needs of the residents over this time.


As Home Manager, you need to be friendly and approachable, have good knowledge around care and be able to make decisions in what can be stressful situations. It’s my job to make sure residents are happy, comfortable and all their needs are met.


Spending time with the residents, building relationships with them and seeing their smiles is still my favourite part of my role.


My colleagues make me proud through the hard work and excellent care they provide every day. I was also proud to be named Apprentice of the Year at the Care UK Stars Awards 2022.


If I'm not at work, I’m spending time with my two children.

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