Church View

Church Lane, Murton, Seaham SR7 9PG
Review Us
9.9 68 Reviews
  • Church View, Seaham
Church View will transfer from Care UK Care Services Ltd to to Strong Life Care (Church View) Ltd on Friday 31st October, 2025.

This decision has not been made lightly, and Care UK believe that this proposed transfer is a positive step in terms of the long-term future of the home.

Care UK are confident that Strong Life Care (Church View) Ltd will continue to provide a safe, reliable and high-quality service for years to come.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £987
  • Self-Funded Residential Dementia Care: from £1077
  • RESPITE Self-Funded Residential Care: from £1037
  • RESPITE Self-Funded Residential Dementia Care: from £1127

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Church View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amy Crumbie (Deputy Manager)

Local Authority / Social Services

Admission Criteria

  • No under 65
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (42)

Parking

  • On site

9.9

Church View has a Review Score of 9.9 (9.869) out of 10, based on 36 reviews in the last 2 years.
Over all time Church View has 68 reviews.

Overall Experience
  • 63
  • 4
  • 1
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  • 0
Date Published
  • 68
  • 12
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  • 36
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Reviewer Connection to Church View
  • 33
  • 14
  • 4
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  • 2
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  • 1
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Total of 68, showing 21-40
Review from C C (Grandson of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful home, with caring staff, upon my visit to I was greeted by a member of staff who took the time to show me to my grandfather's new room and was asked if there was anything we needed just to ask. My grandfather has been unwell for some time and after only a short time has settled in really well
and compliments his room and staff that help him live as independently as possible which is important to the family as he's a proud man. Overall my first impressions are one of relief that he is so well cared for and how clean the home is, well managed, lovely garden area with a warm welcome, A*.
Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A W (Daughter of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are considering Church View Care Home for a loved one, please look no further. I didn’t look around, I picked Church View because of where it is in Murton as my lovely mam is from Murton and she is from the area. But I couldn’t have picked anywhere better, yes it’s clean and tidy, well-maintained,
lovely and airy. It’s the staff, they are fantastic, in a word, they care, really care, from the manager to all that work there, they all care and look after my mam and all the residents every need.
Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Lorna W (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a “warm welcome” at Church View!
My mum has been an extremely independent lady so transition from “home to home” was always going to be a challenge for all concerned but the team at Church View rose to that challenge and in my mum’s own words, “they run a very tight ship here”- so what more
can I say?
Alzheimer’s tests resilience and patience and it takes a very special person to accommodate this every single day so I have every admiration for all of the Church View team - they instil confidence which allows me peace of mind.
Reply from , Reviews Team at Church View

Thank you very much for taking the time to leave us a review about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from G H (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Lack of communication.
I can't get to visit mam due to husband not well.
Feel as though I get judged by it but no one in there knows the history of trouble been caused in past.
Never inform me of what's going on just read little bits on app.
Reply from Samantha Debenham, Reviews Team at Church View

We are saddened to hear your comments surrounding communication with the Church View team and the feelings you experience when you visit the home to see your mother. Please rest assured that our team are understanding of your circumstances and holds no judgment towards the frequency in which you visit. At Church View, the only restrictions to visiting are during protected mealtimes, so you are always welcome to visit whenever you wish, outside of this time. We are dedicated to keeping relatives up to date with their loved ones' care, whether it be via the App, social media contact page or daily phone calls should you wish please advise us how you'd prefer to be updated.

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Review from S C (Friend of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very special care staff employeed, along with students seniors, administration, housekeeping, kitchen staff, activities and maintenance, especially management. All lovely. The location is central and easily accessible. The range of activities is very good.
Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Jean R (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent home with lovely caring staff. So grateful for the care my mother receives. She is very happy and we rest in the knowledge she is being very well cared for. We have great peace of mind. Many many thanks to everyone involved in her care.
Reply from Reviews Team, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Angela M (Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is first class and I would recommend it to anyone thinking about staying in this lovely home. Also, it has the most friendly staff you could come across. They all put 100% into looking after their residents.
Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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  • Care / Support
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  • Treated with Dignity
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Review from Julie H (Daughter of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mum receives at Church View Care Home is second to none. The staff are all amazing; they treat her as one of their own family. They have days out and activities that she takes part in, which seems to help.
Reply from Reviews Team, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from R M (Son of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mam has dementia, as do some of the other residents. Despite the care challenges this can bring, the care home staff interact with all residents in a friendly and respectful manner.
The numerous activities that residents are encouraged to participate in means that Mam is doing more in the care home
than she did at her own home prior to admittance.
Reply from Reviews Team, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience.At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from P M (Son of Resident) published on 26 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our elderly mam has mixed dementia and after visiting a number of care homes, we decided on Church View. We could not have made a better decision, the staff are all very caring and when visiting we can see the interaction between carers and residents. The daily organised activities really stimulate
the residents and the use of external entertainers brings another dimension to the resident's lifestyle. Since our mam has been a resident we have seen a vast improvement in her health and her awareness.
Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Verna J (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management, support staff and residents all create a happy welcoming home environment. The design of the building creates a wonderful internal street scene. The residents can sit in the corridors outside their rooms, just as they would have in their previous life chatting to next-door neighbours.
The newly created hairdressing salon is a perfect addition to the street.
The resident's rooms are spacious, as are the shared sitting areas. All of the meals are delicious and adapted to encourage the residents to eat.
There are daily activities to stimulate the residents. Social events happen weekly. A newly purchased minibus offers outside visits as well,
The home is always immaculate and the residents' clothes are laundered and pressed daily.
The atmosphere is always of a happy homely place to be. All of the care home staff know all about the residents and their daily needs. It is extremely well managed. It is a safe haven for all of the residents.
Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about the home. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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  • Care / Support
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  • Treated with Dignity
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Review from J H (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Church View provides an efficiently run and clean care home. Communication is good and, as a daughter whose Mum resides there, I feel I am kept updated on all health aspects. The activity coordinators help to keep the residents moving with armchair activities, music events and other activities to help
stimulate residents. I personally feel that my mum is cared by the staff extremely well in both a compassionate and empathetic manner and this is very re-assuring, as I'm sure everyone who has to place a loved parent in a care home will know, it is the most difficult decision they will make and a heartbreaking one. Full credit to Church View Care Home.
Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us this feedback about your experience at Church View. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Susan F (Daughter of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Church View is a fabulous home. From Mam being admitted for respite to now being a permanent resident, we could not have asked for anything more. Due to the compassion of staff and the management of the home, Mam now calls it 'her house'. If we take her out, she asks to return before the outing is over.
She appears relaxed and comfortable at all times. There are always things going on for her to get involved in if she wishes. Thank you to everyone at Church View.
Reply from Reviews Team, Reviews Team at Church View

Hi Susan, thank you very much for taking the time to leave us feedback about your experience. This is such a sweet review, it's lovely to hear your mam has settled in so well. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Julie B (Daughter of Resident) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I were trying to pick a suitable care home for my mam. We had previously visited a couple of care homes, but after viewing Church View with its facilities and after speaking to the staff, we instantly knew this was the one we wanted. My mam has now been in Church View for eight weeks,
and I have to say she has settled in extremely quickly. She now calls Church View her new home, she absolutely loves it. This is mainly down to the staff who work there, they are all so friendly, caring and attentive. The décor and cleanliness of the home is extremely impressive also. There are always numerous activities and events that keep my mam occupied daily. I would highly recommend Church View Care Home to anyone considering picking a care home for their loved ones.
Reply from Reviews Team, Reviews Team at Church View

Hi Julie, thank you very much for taking the time to leave us feedback about your experience.
It's lovely to hear Mum has settled in so well with us.
At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Janet J (Daughter of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing three care homes we found Church View in June 2022 for my Mam who had previously lived with us for nearly three years. I did struggle to cope with Mam's transition and I know Mam felt “lost” but over the last year Mam has blossomed once again, this I can honestly say is down to the attentiveness
of the care team, from management, administration, care staff, daycare coordinator, hairdresser, handyman, housekeeping, catering and laundry staff, each one person of this whole dedicated team has played a vital part in bringing peace and joy back not only into my Mams life but mine.
Church View is tastefully decorated and I’m always greeted with a hello from someone. Church View offer an excellent range of day activities and Mam is given a weekly planner. Church View is so dog friendly, I love that we can take our Labrador in to see Mam. I would highly recommend Church View for the care and support they have and are still providing for my Mam.
Thank you Church View!
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Review from Lesley R (Niece of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was in this care home since June 2022 and sadly died In November. We can’t thank the carers enough for how well they cared for my Aunt. They are very special people. Also, the management, receptionist, cleaners, kitchen staff, caretaker and activities coordinator were all so kind and made us
feel welcome.
The home is spotless and has a lovely calm environment.
We would highly recommend Church View Care Home.
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Review from Val W (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend this care home. After looking around a few others, I knew this was the one for Mam as soon as we stepped through the door. Beautiful decor, super clean, fantastic, friendly and caring staff. My mam is happy and content, as am I knowing she is being well looked after. Can't fault this
care home at all.
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Review from Sheila B (Daughter of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our much-loved mam has settled into Church View Care Home better than we ever imagined. Patient, kind and genuinely caring staff have quickly built up her confidence - and ours! There is always someone ready and able to discuss and resolve any concerns and the team have a wealth of experience to draw
on.
Mam is thriving in this bright and lovely home, enjoying the company, banter and activities now available to her. Knowing Mam is safe and happy is a relief and a joy!
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Review from A S (Wife of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident for ten months until his passing on 29 August 2022. My husband received the best care at Church View Care Home at a time when I could no longer care for him myself and I will be forever grateful to all the staff for that. The staff work extremely hard and clearly care deeply
for all the residents.
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Review from Ann C (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a warm welcome from everyone at Church View - with a smile and a friendly word. All staff are very approachable and nothing is ever too much trouble for them.
Church View is a pleasant and homely environment with a lovely calm and relaxed feel - you can see time and care is taken to
keep it clean and well maintained. Dad's room is perfect - a cosy home from home where he feels very comfortable.
We are so reassured and impressed with the high quality of care Dad receives from the Church View team. The hard work and dedication of each team member shines through and their professional approach always feels so personal through their caring, thoughtful and friendly ways. The day-to-day standards and procedures of care are very thorough - and staff have also been proactive in accessing support from other agencies to ensure Dad's needs are fully met.
It's a real treat to see Dad so settled and happy in his surroundings and the lovely relationships he has with the staff - it's more than we could have hoped for. Thank you to the wonderful Church View team!
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Church View is calculated as follows: ( (382 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 428 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Church View is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (102)

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Meet the Team (1)

Amie

Amie Crumbie

Job Title: Home Manager Joined: 2015

I’ve worked at Church View for more than 10 years in different roles. I came from school as a Lifestyle Coordinator, then moved into care, then admin to the Deputy Manager role and now the Home Manager. I’ve gained lots of knowledge about the needs of the residents over this time.


As Home Manager, you need to be friendly and approachable, have good knowledge around care and be able to make decisions in what can be stressful situations. It’s my job to make sure residents are happy, comfortable and all their needs are met.


Spending time with the residents, building relationships with them and seeing their smiles is still my favourite part of my role.


My colleagues make me proud through the hard work and excellent care they provide every day. I was also proud to be named Apprentice of the Year at the Care UK Stars Awards 2022.


If I'm not at work, I’m spending time with my two children.

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