Kings Court, Barnard Castle, Durham
Kings Court, Barnard Castle, Durham
Kings Court, Barnard Castle, Durham

Kings Court Care Home is a Care UK home that aspires to high standards of elderly care in a relaxing and healthy envioronment.

The expertise of carers and highly-suited facility also allows the service to welcome people with learning disabilities, as well as other needing stroke care or having Parkinson's disease.

The home has good wheelchair access and the use of its own minibus, being excellent for the personal choice of residents in pursuing their own lifestyle, with the opportunity for many more outings and activities.

Group: Care UK Nursing & Residential Care Services

Person in charge: Mitch Lloyd (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): French

Single Rooms: 37

Rooms with ensuite WC: 33

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Kings Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Kings Court has a Review Score of 9.4 (9.448)

The Review Score of 9.4 (maximum of 10) for Kings Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Kings Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.448 for Kings Court is calculated as follows: ( (46 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.448

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kings Court is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 8 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kings Court?

  • Extremely LIKELY
    6
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kings Court

  • Daughter of Resident/Service User
    2
  • Respite Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • more

The home and its staff are excellent. Value for money and their concern and care is second to none. No request and/or issue was too trivial and any problems were handled with respect and speed.

They had good communication and informed you of all necessary issues or concerns. They worked with you and involved you in all relevant and necessary decision-making processes.

How likely would you be to recommend Kings Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Very satisfied with the care that my brother-in-law received. The staff were brilliant in making him welcome during his transition period but unfortunately, his illness became too much for them to cope with as he needed specialist treatment. The care manager was brilliant at sorting everything out for us and getting the help he needed under difficult circumstances. Can't fault his care at all. Brilliant.

How likely would you be to recommend Kings Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother lived in Kings Court for just over 2 years. The staff were kind and loving and I had no worries about her safety. They were always quick off the mark if any health issues became apparent.

How likely would you be to recommend Kings Court? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I go into King Court on a planned 6 to 7 week respite basis. I am always welcomed by the staff and made to feel part of the family. I enjoy my stays here. Thank you.

How likely would you be to recommend Kings Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very satisfactory stay for respite.

How likely would you be to recommend Kings Court? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My care is as good as it can be. I get help with daily tasks and my medication is controlled.

How likely would you be to recommend Kings Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the home comfortable and warm. It has a relaxed atmosphere. The level of care is generally good. Meals are very good and catered for a range of healthy choice.

How likely would you be to recommend Kings Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother has been a resident of Kings Court for a year. The building is a bit of a rabbit warren with lots of corridors but the main rooms and bedrooms are fine. All the staff are fantastic from the manager, admin to all the care assistants, cleaners and laundry people. There haven't been many staff changes over the last year showing that the workforce is happy and giving continuity to the residents. The food is outstanding, a credit to the catering staff. We would recommend Kings Court to friends and family.

How likely would you be to recommend Kings Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

December 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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