Kings Court

14 Market Place, Barnard Castle DL12 8ND
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9.9 41 Reviews
  • Kings Court, Barnard Castle
Kings Court care home provides residential and respite care for older people. The team in County Durham takes pride in the high quality care they offer.

The lifestyle team organises activities, outings and events tailored to residents' needs and interests, and the home is also active in the close-knit community of Barnard Castle, taking part in local craft fairs as well as groups like the WI.

Previously the King’s Head hotel, the home benefits from character and charm; what used to be the hotel ballroom is now a lovely living space, and the spacious bedrooms are warm, bright and comfortable.

Kings Court is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Kings Court

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Residential Care: from £1245

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Kings Court to find out the exact price for your requirements.

Contact Kings Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kings Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hayley Coatsworth (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003

Room Information

  • Single Rooms (37)
  • Single Rooms with Ensuite Wet Room (34)

Kings Court Reviews (41)

9.9

Kings Court has a Review Score of 9.9 (9.859) out of 10, based on 21 reviews in the last 2 years.
Over all time Kings Court has 41 reviews.

Overall Experience
  • 30
  • 11
  • 0
  • 0
  • 0
Date Published
  • 41
  • 4
  • 9
  • 21
  • 20
Reviewer Connection to Kings Court
  • 20
  • 6
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Anne S (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been a resident of Kings Court for a year. The building is a bit of a rabbit warren with lots of corridors but the main rooms and bedrooms are fine. All the staff are fantastic from the manager, admin to all the care assistants, cleaners and laundry people. There haven't been many staff
changes over the last year showing that the workforce is happy and giving continuity to the residents. The food is outstanding, a credit to the catering staff. We would recommend Kings Court to friends and family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Kings Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Kings Court is calculated as follows: ( (215 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 249 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kings Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Hayley

Hayley Coatsworth

Job Title: Home Manager Joined: 2024

I’ve worked at Kings Court for almost 19 years, having started as a Care Assistant before progressing to Senior Carer, then Deputy Manager and now Home Manager.


I joined Care UK because they really care about both residents and colleagues. They do an amazing job of helping team members in their homes to progress.


As Home Manager, I run Kings Court and ensure everyone in the home is safe and happy. I believe the most important quality to have is to care. I care about residents and will do everything I can to ensure they have a fulfilling and happy life while living with us at Kings Court.


I love my job. Becoming a Home Manager at Kings Court has been the biggest highlight of my career to date. I’m excited to make positive changes in my role, as I love to see residents happy and loving lives. I’m proud when I know that we as a team are making Kings Court an amazing place to live.


A fun fact about me is that I come from a farming family, and I love cows! When I’m not working, I enjoy spending time with my family.

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