Field View, Hartlepool, Durham
Field View, Hartlepool, Durham
Field View, Hartlepool, Durham

Field View is a single storey care home situated to the rear of the Yohden Care Complex in Blackhall Colliery. It offers residential and dementia care in a warm and homely atmosphere.

The home is within walking distance to local amenities in the Blackhall community, with which Field View enjoy strong links.

With en-suite bedrooms and extensive grounds, the home is purpose-built to meet the needs of its residents. It offers spacious lounge and dining areas and a range of on-site facilities including a hairdressing salon and a café, which is ideal for socialising with friends, family and fellow residents.

Residents' sensitive healthcare needs are catered for and the care team respect their independence and dignity in their day-to-day lifestyles.

Field View residents can choose from a range of fun and creative activities, entertainment and events organised by the home's full-time activities coordinator.

A copy of the home's brochure is available to view instantly by clicking the button above and a hard copy can be requested from the home.

Group: Countrywide Care Homes Ltd

Person in charge: Michelle Howarth (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 36

Rooms with ensuite WC: 36

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Visiting:

Visitors are welcome at any time.

Parking:

Ample parking is available at the front of the home.

Latest Care Quality Commission* Report on Field View: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Field View has a Review Score of 9.6 (9.647)

The Review Score of 9.6 (maximum of 10) for Field View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 56 Reviews over all time. This Average Rating is also the rating value for Field View in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.647 for Field View is calculated as follows: ( (439 Excellents x 5) + (186 Goods x 4) + (21 Satisfactorys x 3) ) ÷ 646 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Field View is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 14 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    40
  • Good
    16
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Field View?

  • Extremely LIKELY
    49
  • Likely
    6
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Field View

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    9
  • Resident / Service User
    6
  • Friend of Resident/Service User
    5
  • Niece of Resident/Service User
    4
  • more

The care given to my family member is excellent. I would recommend the home to friends, colleagues and other family members.
The staff are all very good, caring and take above and beyond their duties and responsibilities.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with care setting and the staff within are the same. My mam is very settled in this setting and is kept busy with various activities that are going on.
Staff are always pleasant and friendly and show a sense of humour in difficult circumstances.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have a little experience of care homes but from what I have seen these last 5/6 months the home and its employees come across as a place where residents welfare and care is of primary concern and it seems to succeed in these aims.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff to be kind, caring and always willing to listen to any concerns I may have. They are always patient and make time to assist my family and myself with caring for my mother who is becoming more dependent upon them and us.

How likely would you be to recommend Field View? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother only arrived at Field View in September 2017 and very quickly settled and now views it as her home. From initial enquiry to admission, all staff and management have been professional, caring, friendly and sympathetic to the emotional stress of putting a loved one into care. There is an obvious improvement in my mother's physical and mental state.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My gran has been in Field View for nearly a year and we have been impressed by the kindness and warmth the staff have shown.

They have a good range of activities in place and lots of social events taking place. More recently my gran has been unwell and the staff have been amazing showing great care and respect.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can't speak highly enough if this care home. My father is really happy here. He is physically disabled but of sound mind. He is quite a demanding mand and the staff are very patient with him. He is a keen gardener and the manager has had him raised flower and vegetable beds. He really enjoys growing his own veg then giving it to the cook to use.

The home is beautiful and clean and my father is very happy with the food and care.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My family and I have visited several care homes. Field View impressed us the most, from the manager to the staff. Mam has been staying at Field View for several weeks and is settling well.
She gets involved in the activities. I feel happy knowing she is safe and well looked after.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has settled in well at Field View. My two sisters and I are very pleased with everything that is being done for our mam.
All the staff are kind and friendly towards us and our mam.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I enjoy coming here on Wednesday, I feel very relaxed and find it very good. The staff are very helpful and easy to talk to and will listen to us.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I find my mam is settled well in Field View. We are very happy with the care she gets from all the staff who are very friendly.
My mam is very satisfied with the meals she receives.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are incredibly caring. They know my mum well. This caring ethos comes from the top and the manager is to be congratulated for this.
All the staff are prepared to go over and beyond their actual duties.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Service excellence since the return of father from hospital - following a fall 2 weeks ago.
A marked difference in father's well being due to a much more comfortable approach to his recovery.
Attention and approach has been beyond expectation.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff friendly and helpful. The building is kept clean and in good repair. Activities are provided. Pity more residents don't take part.

How likely would you be to recommend Field View? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

I have come on two occasions and both times staff have been helpful with me and resident. Sufficient facilities available when family come to visit.

How likely would you be to recommend Field View? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very nice home. Staff always friendly. Good atmosphere, feeling of mother being safe and looked after.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Pleasant environment. Staff very friendly. Home clean and tidy. Facilities good, easily reached by road.

How likely would you be to recommend Field View? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Good pleasant happy home. Staff very pleasant and nothing is a bother to them.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff very friendly. Kept clean and tidy.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Field View is the "Jewel in the Crown" in Blackhall. All members of staff are marvelous. All give tender, loving care which is missing in most hospitals now.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home very clean and most of the residents pleasant and friendly. The staff are extremely helpful.

How likely would you be to recommend Field View? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

This is a lovely, caring home here. Everyone is so friendly and caring.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Very impressed with the cleanliness of the home, the friendliness of the staff who could not have been more helpful.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Staff friendly. If you have any concerns they will sort it. Many events to keep residents happy and involved. Cannot fault the home in any way. Cafe is there so you can make a cuppa and have a chat.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Field View is a lovely homely care home, always clean and fresh. Residents are looked after very well by the pleasant and helpful staff. I know my mam is getting looked after well so I have peace of mind.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Field View is always clean and bright, with a pleasant atmosphere, the friendly, patient and caring staff are very efficient and professional there are enjoyable activities and entertainment, with special events.

The food is first class and the resident appear to enjoy it.
As well as being pleasant, Field View is a safe place for vulnerable residents.
Every resident, no matter how awkward or difficult, is treated with dignity and genuine care.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are welcoming and helpful. I have peace of mind knowing my mother is in caring hands.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone is really helpful and kind. Nothing bad to say about anyone.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very pleasant and relaxing caring environment.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From what I have seen when visiting my friend I think this is a lovely home and the staff are lovely. It is always clean and bright. I cannot answer all of the questions because I am not familiar with all of them but on the whole, I would definitely recommend this home to others.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

We the family are very happy with Field View. The facilities and staff are all excellent and everything is spotlessly clean. My mother was reluctant at first but has settled in well and speaks highly of the staff who ensure she is involved in the activities. I have found that my mother actually more alert now and is eating much better than she was when left to her own devices. I feel confident that she is being well looked after.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has lived in Field View for 3 years and he (and I) have always been more than satisfied with the high level of care given to all aspects of his life. He is spotlessly clean as are his laundered clothes. The home is spotlessly clean too and always smells fresh and clean. He is helped to maintain the lifestyle he has before coming to Field View i.e. going to church weekly. The staff are second to none. They are so friendly, professional and knowledgeable. Nothing is too much trouble for any of them. If dad needs anything it is there in a flash- there is no waiting for days for things to be done. The central heating system has been upgraded and today I was talking to one of the workmen who during the course of our chat said this was the best home he had been in - and I agree!

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff brilliant, always pleasant. My friend is well looked after.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother in law has learning difficulties and cannot leave or speak and the staff are wonderful with him. They converse in a way that he understands and visa versa. He is always clean and well presented. He is double incontinent and there is never a hint of smell. The entire care home is immaculately clean I look forward to visiting him as the staff are always pleasant to me and helpful. I couldn't wish for a nicer home for him.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident here since May 2015 and is very happy and comfortable. All the staff are extremely helpful and kind. Lots of different activities for the residents. I would highly recommend this home.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very pleasant bright place. Clean- always tidy. All staff really nice, nothing is too much trouble. I help to make cakes on Tuesdays we eat them at our coffee morning Wed. We play bingo, dominoes and various other things. I need help from staff as I cannot weight bear on my leg so need to be hoisted everywhere which they do for me. Staff really good.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very busy and active home.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Rooms: Good

Very nice home. Helpful and caring staff. Good facilities and care provision.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

When I visit, the staff make you very comfy, are very helpful.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

I visited Field View to do a clothes party for the residents. All staff are very friendly. The event organiser invited us in and she is very helpful with the residents needs. She makes sure all the residents are catered for, also she is very attentive to all.

How likely would you be to recommend Field View? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Staff: Excellent

Activities: Good

Always clean, welcoming environment. Staff very friendly.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I always enjoy coming here. I am made very welcome. I come here twice a week and always look forward to it. I enjoy the activities and the meals. I have made friends with some of the residents and I enjoy spending time with them.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent to look after mum. Everything catered for. Good food. Good company. Nice outlook.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have found excellent care and friendliness, always feel welcome.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Found staff very good, very relaxing and peaceful for me. Only third visit but finding it suits me very well for my needs, making friends able to talk to other people apart from my family, staff I find I can talk to as well. Feel more at home each visit.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent care at all times. Mum always looked after well. GP's and district nurses contacted as needed. Good food choices and plenty of choices of entertainment. Home always clean and tidy.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Both parents originally admitted for respite both extended to permanent, settled in quickly due to care and consideration of staff.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Rooms: Good

Very good, clean, pleasant atmosphere. Staff all very good. Look after her well.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff and the care home are very pleasant.

How likely would you be to recommend Field View? Don't know

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Cannot praise this home enough. There is always a smiling face when ever you visit and you know your loved one is getting the best of care. They will do anything they can to help you and you feel totally at home. My nanny could not be happier. Here I would recommend it to anyone so lucky to have found somewhere so nice.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have always been extremely satisfied with the care and attitude of the staff and cleanliness of the home.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I honestly cant fault the care my gran has received. The staff all treat her like one of their own.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was an initial review for and on behalf of my husband. I was extremely satisfied that a care plan was put in place to which I agreed and had input. Manager was and is very caring, always approachable.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I recently went on holiday for a month, even though I am very happy with the quality of care, and dad is happy and settled, I was still anxious about leaving him for so long. Before going on holiday all staff were very reassuring to me. While away I kept in touch with the administrator by email. She printed off my emails in large font, for dad. She took them to him, read them out to him and even put the emails and postcards into a folder so dad wouldn't lose them. She kept in touch with me while I was away and gave me updates about dad. All staff of Field View care about the small things, personal things and my view is if you look after the little things the big things will take care of themselves.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is a lovely happy atmosphere every time I visit. The staff are always cheerful and ready to help whatever might be needed. I would certainly recommend this home to as many people I could. Most of all the important thing is that my Aunty has settled and I very happy here.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have visited a fair number of care homes locally and Field View Blackhall is by far the best you can get. It ticks all the right boxes for me and my mam. I would be interested to know if there is any home 'built' to surpass Field View.

How likely would you be to recommend Field View? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2018

April 2017

February 2016

Top 20 Care Homes North East England 2014

Recipient: Field View

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

Michelle

Michelle Howarth

Job Title: Care Manager

Description:

Hello my name is Michelle Howarth and I am the Care Manager at Field View Care Home.

I really enjoy my role and am proud of the team I lead. Our aim is to run the home to suit the needs of our residents and most importantly to deliver good quality care in a warm and friendly environment.

Field View is a very homely, friendly place to live and you are most welcome to visit us at any time to sample our hospitality.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Field View