Field View

Hesleden Road, Blackhall Colliery, Hartlepool TS27 4LH
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9.8 112 Reviews
  • Field View, Hartlepool
Welcome to Field View.

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Field View is located on Hesleden Road between Castle Eden and Hartlepool. Nestled behind Yohden Care Complex and surrounded by fields and grassed areas the home is a tranquil environment for residents who are looking for general or EMI dementia residential care.

There is ample car parking at the home for visitors and the closest bus stop from the home is located at the Hardwick Hotel on Middle Street which is a 0.5 mile stroll to the home which is visited by the 23, 24 Sapphire, 55 and 206 IndiGo bus.

The home is a single storey, purpose-built building, which has a secure, central courtyard containing outdoor seating and raised flower beds for green fingered residents who enjoy gardening and an accessible green house at the front of the home ideal for growing the home's own fruit and vegetables.

Inside the home, you will find a coffee shop where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player, comfortable dining room serving breakfast, lunch and dinner, pub room, activities room and hair salon where residents can come and enjoy being pampered weekly. All bedrooms are en-suite with furniture provided with communal shower rooms and spa bath amenities.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home as well as 1 to 1 time.

They have a 5-star award in Food Hygiene (July 2023) and were proud to be a winner of the MMCG Christmas Cake competition in 2019. They believe food is a huge aspect their care at Field View and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

The door is always open to visitors and Field View will be delighted to send you further information.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1205
  • Self-Funded Residential Dementia Care: from £1236

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Field View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tanya Hardy (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time.

Parking

  • Ample parking is available at the front of the home.

Total of 112, showing 101-112
9.8

Field View has a Review Score of 9.8 (9.829) out of 10, based on 10 reviews in the last 2 years. Over all time Field View has 112 reviews.

Overall Experience

  • 92
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Overall Experience  Overall Experience 4.0 out of 5

Found staff very good, very relaxing and peaceful for me. Only third visit but finding it suits me very well for my needs, making friends able to talk to other people apart from my family, staff I find I can talk to as well. Feel more at home each visit.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care at all times. Mum always looked after well. GP's and district nurses contacted as needed. Good food choices and plenty of choices of entertainment. Home always clean and tidy.

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Overall Experience  Overall Experience 4.0 out of 5

Both parents originally admitted for respite both extended to permanent, settled in quickly due to care and consideration of staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very good, clean, pleasant atmosphere. Staff all very good. Look after her well.

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Overall Experience  Overall Experience 5.0 out of 5

Staff and the care home are very pleasant.

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Overall Experience  Overall Experience 5.0 out of 5

Cannot praise this home enough. There is always a smiling face when ever you visit and you know your loved one is getting the best of care. They will do anything they can to help you and you feel totally at home. My nanny could not be happier. Here I would recommend it to anyone so lucky to have found
somewhere so nice.

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Overall Experience  Overall Experience 5.0 out of 5

I honestly cant fault the care my gran has received. The staff all treat her like one of their own.

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Overall Experience  Overall Experience 5.0 out of 5

I have always been extremely satisfied with the care and attitude of the staff and cleanliness of the home.

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Overall Experience  Overall Experience 4.0 out of 5

This was an initial review for and on behalf of my husband. I was extremely satisfied that a care plan was put in place to which I agreed and had input. Manager was and is very caring, always approachable.

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Overall Experience  Overall Experience 5.0 out of 5

I recently went on holiday for a month, even though I am very happy with the quality of care, and dad is happy and settled, I was still anxious about leaving him for so long. Before going on holiday all staff were very reassuring to me. While away I kept in touch with the administrator by email. She
printed off my emails in large font, for dad. She took them to him, read them out to him and even put the emails and postcards into a folder so dad wouldn't lose them. She kept in touch with me while I was away and gave me updates about dad. All staff of Field View care about the small things, personal things and my view is if you look after the little things the big things will take care of themselves.

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Overall Experience  Overall Experience 5.0 out of 5

There is a lovely happy atmosphere every time I visit. The staff are always cheerful and ready to help whatever might be needed. I would certainly recommend this home to as many people I could. Most of all the important thing is that my Aunty has settled and I very happy here.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited a fair number of care homes locally and Field View Blackhall is by far the best you can get. It ticks all the right boxes for me and my mam. I would be interested to know if there is any home 'built' to surpass Field View.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Field View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Field View is calculated as follows: ( (98 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 117 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field View is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

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Michelle Lewis

Job Title: Deputy Home Manager

Joined: 2020

Michelle came to Field View as Deputy Manager from our sister home at Yohden Care Complex where Michelle worked in 2018 as Senior Care Assistant and worked her way up to a Care Practitioner and took over running the lodge as unit manager.

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