
she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)

We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)


she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)

We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)


Anchor’s Elderwood is located at the heart of the community in Darlington.
The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 40 customers in single en suite rooms. Residents have the benefit of the Elderwood Arms pub area within the home.
Detailed care plans are created for each resident to ensure their changing needs are always met throughout their time at the home....
Care Provided by Elderwood
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elderwood will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elderwood for full pricing details and T&Cs.
Contact Elderwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Ann Dale(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome at Elderwood.
Parking
- The home have onsite parking, including disabled spaces.
Elderwood Reviews (74)
Elderwood has a Review Score of 9.9 (9.904) out of 10, based on 19 reviews in the last 2 years.
Over all time Elderwood has 74 reviews.
My nana was a resident in Elderwood for approximately 2 years , during this time I could not of asked for better care. She was treated with respect and dignity. The food was excellent, and activities were very wide range suitable for every resident, everything was to a very high standard. Staff were very professional and respectful and mangers were very approachable. I would highly recommend this care home.
My wife due to medical complications had a relatively short stay in Elderwood Darlington I thank all staff for their exceptional support and the care they provided. I/we were very impressed by the welcome we received from many staff who were employed at Elderwood for a number of years their attention to detail and kindness was very much appreciated.
The staff have become friends to us and I will miss them so much.
The only complaint is that I can only give 5 stars
It's like a home from home, very friendly, warm and welcoming. Excellent.
Staff are friendly and welcoming .
You can furnish your room with personal .furniture pictures and trinkets .
Hair dresser and chiropractor visits are arranged .
Recently refurbished
On admission everyone introduced themselves to Mum, including the chef and nothing is too much trouble.
The staff are also patient and kind to me, as after years of taking care of Mum, it is hard for me to reliquish control of her care, and they get that!
Her room is spotless and warm, her clothes are always clean and she is as happy to be looked after.
The food is plentiful and of good quality and I can now sleep at night knowing my Mum is being cared for 24/7
We are not local ro the area and visited several care homes before we found Elderwood. We were immediately impressed by the lovely homely decor and the friendly welcoming staff. Anne Marie gave us a guided tour of the facilities and it was eye-opening just observing how the staff were interacting so naturally with other residents, so friendly, helpful and caring. The atmosphere was lovely and the residents smiling faces and happy banter they were giving back spoke volumes.
We had not found that in any of the other places we had seen.
It has been the best decision we have made for my aunt. She is very settled there and all credit must go to the wonderful staff at Elderwood who make an exceptional team.
Aunt has been a resident for over a year now and we found the home to be very welcoming from the first visit. We were shown around and given a full explanation of the set up, routines , rooms etc.
My aunt quickly settled in and the caring staff are very friendly and provide excellent care for her. The rooms and facilities are good and there are activities throughout the week which she can participate in. She loves anything musical/singing and there are quite a few sessions around this. The hairdresser and manicures available each week go down very well and she is kept very clean, smart and presentable. No complaints here :-)
Since my nearly 100 year old mother with dementia moved into Elderwood Care Home in Darlington 2 years ago she has flourished with the care she has received. the staff are attentive and friendly and look after mother and the other residents very well. There are always activities such as bingo, singing, quizzes etc to keep you entertained . Also at meal times the choice and quality of the food makes me very envious. So overall it is an excellent home to move to in your later years.
We had a terrible time with emergency respite in another care home, so we visited lots of care homes so we weren't in that position again. Elderwood was our first choice, felt homely, carpets kept the noise to minimum, straight corridors (nowhere to hide or get lost), all staff spoke to us and when the time came Dad was welcomed with open arms. Although Dad was only there for a month, the care, dignity, dedication, and overall friendliness of everyone was amazing. We were all made to feel so welcome, encouraged to be part of Dad's life and to ask questions. Mam was always welcomed and offered to attend events, activities and even Christmas dinner. Everywhere was clean, additional care supports (like a toilet frame) were given without us having to ask, laundry kept clean and cloths never lost. Overall everything and everyone were amazing, which reflected in the atmosphere. We as a family feel so grateful and appreciative we found such a home from home for dad.
My wife sadly passed away in Elderwood care home this year after 6 years in their care, I have nothing but praise for the way my wife was cared for by the staff of Elderwood during her time at the home. My wife was suffering from dymensia so needed some special help and she received this in spades from the staff of Elderwood. If I ever need to go into a care home I would like to think that I would be cared for in Elderwood. Thank you to all staff at Elderwood. My wife was always kept clean and tidy, the food was good quality , both her clothes and room was always clean and tidy.
My husband has been in Elderwood for 2 years, and I have never known such a dedicated staff and management. They are the most helpful, pleasant and caring people you could wish for to look after someone you love. When I go home I never have to think how he is being looked after because I know they all care. 100%.
My nana moved into elderwood as she could no longer manage at home she could not of choose a better care home anywhere it is amazing and she is so happy the staff show her respect and dignity they are all amazing everyone of them the food is lovely her room is clean tidy the staff always make you so welcome the managers are always around and are so approachable beautiful home
After transferring my aunt from Sheffield to Darlington we feel that she enjoyed the care/nursing home a lot better than where she had been, she was always talking about how much nicer and more pleasant the atmosphere was, as she felt more than just a number, she couldn't believe the choice in food and the number of activities that was also available to her she really enjoyed her time here. We also feel she was treated with dignity and respect from all the staff for which we are so thankful.
Our sister was in this care home for respite for approximately 8 weeks following a stroke and dementia. We as a family cannot praise the staff enough for the care and compassion that was given to her, our sister absolutely loved it and settled in well, we honestly can't thank you enough for your support and would recommend.
My mam has been in this care home since September 2024 after reviewing many care homes I found that this care home suited her, the location, everything. The accommodation that they provide is absolutely perfect for my mam it was like home from home she settled in amazing clean and maintained clean everyday. Friendly staff that are there for her every needs. Food she like which for my mam was a bonus she is very fussy in what she eats. Always some kind of activity entertainment going on every day which is your choice if you want to participate.
Our dad was admitted to Elderwood Care Home in October 2024 and remained in their Care until 11th February 2025 with Parkinson's. He had given up on life due to a family tragedy but the moment we stepped through the doors we knew this would be the place to nurse him back to health. From the Management Staff, Team-Leaders, Day-time and Night-time carers, the Cleaners and the Maintenance man, they always showed him and ourselves the upmost respect and professionalism, love and kindness. As a result of the care and support he received whilst at Elderwood he has managed to return to his home to live semi-independently. As a family we would like to thank all the staff for giving us our dad back. We would highly recommend Elderwood Care Home and if we could give it a 10 star review we would. So don't let the Sun catch You Crying.
Dad took very poorly in December 2024 and chose to remain at Elderwood until he passed away on 2nd January 2025. The care, dignity and support given to him and our family was second to none. Every member of showed genuine love and compassion. Carers mopped his brow, held his hand, stroked his forehead and whispered words of comfort to him in his final hours. I cannot stress how outstanding the care given was. Dad passed away in peace and with dignity. Words cannot express our gratitude at this very sad time.
One of the most caring, compassionate and respectful care homes in Darlington. My mum suffers from a poor prognosis of Parkinson's and Lewis Body Dementia and hated the thought of having to leave her home and go into a care home. Elderwood turned that around for my mum. They made her feel welcome, comfortable and cared for and although not her home, she feels settled here and safe. Well done and thank you for caring for my mum so attentively, staff are amazing.
Our friend has been a resident in Elderwood for nine months and as regular visitors we are impressed with the facilities and the staff who are excellent. Nothing is too much trouble and the level of care is excellent. A place we would be happy to go into ourselves.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 11 Jun 2026
Anchor care homes across the North, including Elderwood in Darlington are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 05 May 2026
Anchor’s Elderwood care home in Darlington witnessed a touching connection that bridged generations. Resident Eric set out to find a new home for his late wife Alice’s cherished teddy bear,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...
There are no upcoming events for Elderwood.
Accreditations
There are no accreditations posted yet for Elderwood.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Elderwood
What types of Care is Elderwood registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elderwood have?
There are 40 Single Rooms.
What are the Facilities & Services at Elderwood?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Elderwood to the centre of Darlington?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elderwood to verify any information. View our terms and conditions. Elderwood has an Enhanced Service -more info.