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Elderwood

Westmoreland Street, Darlington, Durham DL3 0FB
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she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)
Elderwood, Darlington
We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)
Elderwood, Darlington
Elderwood, Darlington

Anchor’s Elderwood is located at the heart of the community in Darlington.

The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 40 customers in single en suite rooms. Residents have the benefit of the Elderwood Arms pub area within the home.

Detailed care plans are created for each resident to ensure their changing needs are always met throughout their time at the home....  

Care Provided by Elderwood

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,350
Residential Dementia CareFrom £1,250From £1,350

Fees can vary depending on care needs and other factors. Colleagues at Elderwood will be happy to discuss our weekly fees with you and what our fees include.

Contact Elderwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Ann Dale(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Visiting

  • Visitors are welcome at Elderwood.

Parking

  • The home have onsite parking, including disabled spaces.

Elderwood Reviews (74)

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9.9

Elderwood has a Review Score of 9.9 (9.904) out of 10, based on 19 reviews in the last 2 years. Over all time Elderwood has 74 reviews.

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Review from E M (Great-granddaughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience

My nana was a resident in Elderwood for approximately 2 years , during this time I could not of asked for better care. She was treated with respect and dignity. The food was excellent, and activities were very wide range suitable for every resident, everything was to a very high standard. Staff were very professional and respectful and mangers were very approachable. I would highly recommend this care home.

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Review from David A (Husband of Resident) published on 9 July 2026 Submitted via Website
Overall Experience

My wife due to medical complications had a relatively short stay in Elderwood Darlington I thank all staff for their exceptional support and the care they provided. I/we were very impressed by the welcome we received from many staff who were employed at Elderwood for a number of years their attention to detail and kindness was very much appreciated.

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Review from David H (Son of Resident) published on 29 April 2026 Submitted via Website
Overall Experience
Where do I start my mam was a resident for 14 month until she passed away yesterday. From day one the love an care she got of all the staff from laundry,cleaners, maintenance man,kitchen staff,carers,team leaders,adnin staff and finally management was unbelievable. I have never met people like them in my life so professional and dedicated to caring for people in need. Upto my mams last few days the respect for her was mind blowing we as family were treated like royalty.
The staff have become friends to us and I will miss them so much.

The only complaint is that I can only give 5 stars

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Review from Jacqui A (Daughter of Resident) published on 23 March 2026 Submitted via Website
Overall Experience
From being extremely reluctant to placing my Mum in a care home I am pleased to say that I couldn't have wished for a better place to look after her than at Elderwood, Darlington. My Mum has been a resident there for just over a year now and she has a beautiful cosy room and has made some lovely friends. Ann and her team are truly wonderful, so caring and understanding to not only my Mum's needs but to myself and my family. I can have total peace of mind that my Mum is being looked after 24/7.

It's like a home from home, very friendly, warm and welcoming. Excellent.

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Review from M H (Friend of Resident) published on 16 March 2026 Submitted via Website
Overall Experience
Home small and personal
Staff are friendly and welcoming .
You can furnish your room with personal .furniture pictures and trinkets .
Hair dresser and chiropractor visits are arranged .

Recently refurbished

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Review from Sue G (Daughter of Resident) published on 13 March 2026 Submitted via Website
Overall Experience
My Mum has recently become a full time resident of Elderwood Care home. We chose it because of the friendly staff, most of whom have been employees for a long time. The staff always speak directly to Mum, not through us and are very kind and helpful.
On admission everyone introduced themselves to Mum, including the chef and nothing is too much trouble.
The staff are also patient and kind to me, as after years of taking care of Mum, it is hard for me to reliquish control of her care, and they get that!
Her room is spotless and warm, her clothes are always clean and she is as happy to be looked after.

The food is plentiful and of good quality and I can now sleep at night knowing my Mum is being cared for 24/7

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Review from Kathleen J (Niece of Resident) published on 13 March 2026 Submitted via Website
Overall Experience
My 93 year old aunt has dementia and has been a resident at Elderwood for over 2 years now. She has a comfortable cosy ensuite room, good food, entertainment if she wants it and most of all wonderful caring staff who look after her very well.
We are not local ro the area and visited several care homes before we found Elderwood. We were immediately impressed by the lovely homely decor and the friendly welcoming staff. Anne Marie gave us a guided tour of the facilities and it was eye-opening just observing how the staff were interacting so naturally with other residents, so friendly, helpful and caring. The atmosphere was lovely and the residents smiling faces and happy banter they were giving back spoke volumes.

We had not found that in any of the other places we had seen.

It has been the best decision we have made for my aunt. She is very settled there and all credit must go to the wonderful staff at Elderwood who make an exceptional team.

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Review from Julie T (Niece of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
Review of Elderwood:
Aunt has been a resident for over a year now and we found the home to be very welcoming from the first visit. We were shown around and given a full explanation of the set up, routines , rooms etc.

My aunt quickly settled in and the caring staff are very friendly and provide excellent care for her. The rooms and facilities are good and there are activities throughout the week which she can participate in. She loves anything musical/singing and there are quite a few sessions around this. The hairdresser and manicures available each week go down very well and she is kept very clean, smart and presentable. No complaints here :-)

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Review from John F (Son of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

Since my nearly 100 year old mother with dementia moved into Elderwood Care Home in Darlington 2 years ago she has flourished with the care she has received. the staff are attentive and friendly and look after mother and the other residents very well. There are always activities such as bingo, singing, quizzes etc to keep you entertained . Also at meal times the choice and quality of the food makes me very envious. So overall it is an excellent home to move to in your later years.

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Review from Rachael M (Daughter of Resident) published on 6 February 2026 Submitted via Website
Overall Experience

We had a terrible time with emergency respite in another care home, so we visited lots of care homes so we weren't in that position again. Elderwood was our first choice, felt homely, carpets kept the noise to minimum, straight corridors (nowhere to hide or get lost), all staff spoke to us and when the time came Dad was welcomed with open arms. Although Dad was only there for a month, the care, dignity, dedication, and overall friendliness of everyone was amazing. We were all made to feel so welcome, encouraged to be part of Dad's life and to ask questions. Mam was always welcomed and offered to attend events, activities and even Christmas dinner. Everywhere was clean, additional care supports (like a toilet frame) were given without us having to ask, laundry kept clean and cloths never lost. Overall everything and everyone were amazing, which reflected in the atmosphere. We as a family feel so grateful and appreciative we found such a home from home for dad.

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Review from Brian H (Husband of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

My wife sadly passed away in Elderwood care home this year after 6 years in their care, I have nothing but praise for the way my wife was cared for by the staff of Elderwood during her time at the home. My wife was suffering from dymensia so needed some special help and she received this in spades from the staff of Elderwood. If I ever need to go into a care home I would like to think that I would be cared for in Elderwood. Thank you to all staff at Elderwood. My wife was always kept clean and tidy, the food was good quality , both her clothes and room was always clean and tidy.

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Review from Margaret H (Wife of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

My husband has been in Elderwood for 2 years, and I have never known such a dedicated staff and management. They are the most helpful, pleasant and caring people you could wish for to look after someone you love. When I go home I never have to think how he is being looked after because I know they all care. 100%.

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Review from Declan M (Grandson of Resident) published on 24 October 2025 Submitted via Website
Overall Experience

My nana moved into elderwood as she could no longer manage at home she could not of choose a better care home anywhere it is amazing and she is so happy the staff show her respect and dignity they are all amazing everyone of them the food is lovely her room is clean tidy the staff always make you so welcome the managers are always around and are so approachable beautiful home

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Review from Alan B (Nephew of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience

After transferring my aunt from Sheffield to Darlington we feel that she enjoyed the care/nursing home a lot better than where she had been, she was always talking about how much nicer and more pleasant the atmosphere was, as she felt more than just a number, she couldn't believe the choice in food and the number of activities that was also available to her she really enjoyed her time here. We also feel she was treated with dignity and respect from all the staff for which we are so thankful.

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Review from Patsy W (Sister of Resident) published on 12 May 2025 Submitted via Website
Overall Experience

Our sister was in this care home for respite for approximately 8 weeks following a stroke and dementia. We as a family cannot praise the staff enough for the care and compassion that was given to her, our sister absolutely loved it and settled in well, we honestly can't thank you enough for your support and would recommend.

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Review from D F (Daughter of Resident) published on 9 April 2025 Submitted via Website
Overall Experience

My mam has been in this care home since September 2024 after reviewing many care homes I found that this care home suited her, the location, everything. The accommodation that they provide is absolutely perfect for my mam it was like home from home she settled in amazing clean and maintained clean everyday. Friendly staff that are there for her every needs. Food she like which for my mam was a bonus she is very fussy in what she eats. Always some kind of activity entertainment going on every day which is your choice if you want to participate.

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Review from Donna G (Daughter of Resident) published on 3 March 2025 Submitted via Website
Overall Experience

Our dad was admitted to Elderwood Care Home in October 2024 and remained in their Care until 11th February 2025 with Parkinson's. He had given up on life due to a family tragedy but the moment we stepped through the doors we knew this would be the place to nurse him back to health. From the Management Staff, Team-Leaders, Day-time and Night-time carers, the Cleaners and the Maintenance man, they always showed him and ourselves the upmost respect and professionalism, love and kindness. As a result of the care and support he received whilst at Elderwood he has managed to return to his home to live semi-independently. As a family we would like to thank all the staff for giving us our dad back. We would highly recommend Elderwood Care Home and if we could give it a 10 star review we would. So don't let the Sun catch You Crying.

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Review from S A (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

Dad took very poorly in December 2024 and chose to remain at Elderwood until he passed away on 2nd January 2025. The care, dignity and support given to him and our family was second to none. Every member of showed genuine love and compassion. Carers mopped his brow, held his hand, stroked his forehead and whispered words of comfort to him in his final hours. I cannot stress how outstanding the care given was. Dad passed away in peace and with dignity. Words cannot express our gratitude at this very sad time.

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Review from Michelle C (Daughter of Resident) published on 11 September 2024 Submitted via Website
Overall Experience

One of the most caring, compassionate and respectful care homes in Darlington. My mum suffers from a poor prognosis of Parkinson's and Lewis Body Dementia and hated the thought of having to leave her home and go into a care home. Elderwood turned that around for my mum. They made her feel welcome, comfortable and cared for and although not her home, she feels settled here and safe. Well done and thank you for caring for my mum so attentively, staff are amazing.

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Review from G J (Friend of Resident) published on 30 July 2024 Submitted via Website
Overall Experience

Our friend has been a resident in Elderwood for nine months and as regular visitors we are impressed with the facilities and the staff who are excellent. Nothing is too much trouble and the level of care is excellent. A place we would be happy to go into ourselves.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 11 Jun 2026

    Anchor care homes across the North, including Elderwood in Darlington are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...

  • 05 May 2026

    Anchor’s Elderwood care home in Darlington witnessed a touching connection that bridged generations. Resident Eric set out to find a new home for his late wife Alice’s cherished teddy bear,...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...

Upcoming Events

There are no upcoming events for Elderwood.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Elderwood.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Elderwood

What types of Care is Elderwood registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elderwood have?

There are 40 Single Rooms.

What are the Facilities & Services at Elderwood?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Elderwood to the centre of Darlington?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elderwood to verify any information. View our terms and conditions. Elderwood has an Enhanced Service -more info.