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Elderwood

Westmoreland Street, Darlington, Durham DL3 0FB
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she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)
Elderwood, Darlington
We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)
Elderwood, Darlington
Elderwood, Darlington

Anchor’s Elderwood is located at the heart of the community in Darlington.

The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 40 customers in single en suite rooms. Residents have the benefit of the Elderwood Arms pub area within the home.

Detailed care plans are created for each resident to ensure their changing needs are always met throughout their time at the home....  

Care Provided by Elderwood

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,350
Residential Dementia CareFrom £1,250From £1,350

Fees can vary depending on care needs and other factors. Colleagues at Elderwood will be happy to discuss our weekly fees with you and what our fees include.

Contact Elderwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Ann Dale(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)

Visiting

  • Visitors are welcome at Elderwood.

Parking

  • The home have onsite parking, including disabled spaces.

Elderwood Reviews (74)

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9.9

Elderwood has a Review Score of 9.9 (9.904) out of 10, based on 19 reviews in the last 2 years. Over all time Elderwood has 74 reviews.

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Review from P G (Sister of Resident) published on 2 February 2023 Submitted via Postal Card
Overall Experience

I found all staff very pleasant and willing to help in all matters. My brother's health issues were listened to and helped to be resolved. My brother returned from the hospital, needing to receive palliative care. Management and all staff were supportive of my brother and helpful to all my family.

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Review from S S (Daughter of Resident) published on 12 January 2023 Submitted via Postal Card
Overall Experience

My mum stayed at Elderwood from 1st August until she sadly passed away at the end of November. During her stay, she received compassionate care at all times. The staff (every single member) were fantastic. We bless the say we chose this care home.

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Review from Darryl C (Son of Resident) published on 22 December 2022 Submitted via Website
Overall Experience

What a wonderful care home. My father had a great bond and rapport with all the staff. I felt extremely confident with all the professional care he received. Nothing was too much to make him feel comfortable or to raise his spirits. I'd like to personally thank all the team at Elderwood for making my father so comfortable in the last year of his life. 10/10.

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Review from D F (Niece of Resident) published on 5 October 2022 Submitted via Postal Card
Overall Experience

I have an auntie in Elderwood and I can say she is so happy and cared for. The staff at Elderwood are lovely, each and every one of them and my auntie loves the food and activities. The home is amazing and I could not wish for any better for my auntie.

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Review from Michael B (Son of Resident) published on 21 March 2022 Submitted via Website
Overall Experience

I could not have asked for a better place for my mum to spend the last 5 months of her life. The care she got was amazing the girls treat her like their own family. My mum would tell me all the time how she was been treated with respect and dignity and the staff could not do enough for her. I would highly recommend this care home to anyone, your loved ones are in safe hands.

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Review from Audrey B (Daughter of Resident) published on 11 March 2022 Submitted via Postal Card
Overall Experience

My mother was a resident at Elderwood for more than 11 years. I chose the home because of the friendliness of the staff and the general happy atmosphere. I was even invited to try the excellent food. Living 300 miles away, choosing the right care home was very important. In 2010 my mother was physically fit but with little short-term memory. As her dementia increased the staff remained caring and kind, even when her behaviour became very challenging. Praise must also go to the excellent care home manager.

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Review from Jan V (Niece of Resident) published on 10 December 2021 Submitted via Postal Card
Overall Experience

Having two family members in this care home I could not wish for them to receive any better care, they are safe, clean and well-fed, and thriving. Management and staff are all very attentive. Thank you all involved.

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Review from M G (Resident / Service User) published on 2 December 2021 Submitted via Postal Card
Overall Experience

A friendly, supportive staff made my experience pleasant. Being restricted to a soft diet was disappointing because normal meals looked very nice.

Reply from Ann Dale, Home Manager at Elderwood

Thank you for taking the time to review Elderwood and we are pleased you enjoyed your stay with us. I’ll ensure that our team is aware of your feedback. It was on medical advice that we supported you with a soft diet and we’re pleased you felt our meals looked nice.

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Review from M F (Daughter-in-law of Resident) published on 15 November 2021 Submitted via Postal Card
Overall Experience

Excellent level of care, which cannot be faulted. Their attention to detail is outstanding. All staff friendly, caring and professional, nothing is never too much to ask, help always provided. My mother-in-law was very happy at Elderwood and loved the staff and comfort they provided.

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Review from Geoff T (Son of Resident) published on 3 March 2021 Submitted via Postal Card
Overall Experience

Mam was a resident in Elderwood for one year and in that time she was well looked after. I would not hesitate to recommend the home.

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Review from A W (Friend of Resident) published on 11 November 2020 Submitted via Postal Card
Overall Experience

I found the staff very kind, considerate and caring especially when my friend got very difficult to handle at times. Many many thanks to all who cared for him.

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Review from S S (Son of Resident) published on 22 October 2020 Submitted via Postal Card
Overall Experience

The staff at Elderwood are all absolutely wonderful, they are thoughtful and very caring. All the staff are happy and smiling every time you visit, and the list of activities are to be commended. I can not praise the care home enough, and although my mam died at Elderwoood, the loving, caring nature of the staff left me with no doubt that no one could have been looked after in a more caring, wonderful way. Thank you to all.

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Review from P P (Daughter of Resident) published on 10 September 2020 Submitted via Postal Card
Overall Experience

I feel that my mother is well cared for and safe in Elderwood. The staff are without exception, very caring, and I am happy that my mother is well cared for by them. All other aspects at Elderwood are excellent, including the management. The food is also excellent.

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Review from J W (Son of Resident) published on 26 August 2020 Submitted via Postal Card
Overall Experience
From late March to mid-July 2020, due to the covid-19 pandemic, we have had no physical contact with Elderwood care home, or my father, so it is rather difficult to write a constructive appraisal for that period. Recently, however, we have resumed our visits in a controlled environment and found my dad to be in excellent health and mentally very happy, for which we are very grateful.
The management and staff of Elderwood need to be congratulated on their selfless dedication during this difficult time, keeping the home Covid free and their residents safe from infection. Throughout the pandemic, we have been kept in touch with dad via many phone calls, and our enquiries have always been treated promptly and with courtesy.
In the early part of the year, my father suffered a brain haemorrhage and following a timely diagnosis was speedily sent to the hospital for specialist treatment, and he is now recovered and doing well.

In conclusion, and following our own positive experience, we would wholeheartedly recommend Elderwood care home to any prospective resident and their families.

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Review from J L (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience

Due to the Coronavirus, I was only able to see dad through the window. A member of staff sat next to dad so she could repeat what I'd said if dad didn't hear me. Dad looked really well, neat and tidy, he was looking forward to the 3 pm cuppa and cake trolly coming round. My dad is a different person since he went to live at Eldewrwood, the staff have worked miracles with him.

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Review from Ron M (Son of Resident) published on 7 July 2020 Submitted via Postal Card
Overall Experience

We were very happy with the care my father received whilst staying at Elderwood. The staff especially, really do care.

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Review from G H (Son of Resident) published on 16 April 2020 Submitted via Website
Overall Experience

Very impressive level of care. Stable and mature workforce, who have warm and caring relationships with residents. Home is clean and well cared for. Meals are regular, of good quality and generous. Relatives visits are welcomed at all times. Would recommend this as a very good and caring provision.

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Review from P B (Wife of Resident) published on 23 December 2019 Submitted via Postal Card
Overall Experience
All the staff are warm and friendly, really lovely and made us both very welcome. In my husband's own words, "I like it here, there is a lot of people to talk to".

It is such a weight off my shoulders to know my husband is well cared for and loved whilst he is at Elderwood. It means I can enjoy the time he is with you. Thank you all very much.

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Review from E B (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience
Warm, welcome at all times. Professional, cheerful, supportive staff. Appears to be a range of activities and events for residents to choose from.

Good, nutritious and healthy meals and snacks to suit all dietary requirements and visitors are offered drinks or can make their own, making them feel part of 'the family' - a warm and caring atmosphere.

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Review from Barbara M (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience

I visit my mum frequently and am always impressed by the friendliness of all staff and their willingness to help. I have been today for the opening of their new pub The Elderwood Arms, what a lovely idea. Also, the buffet and entertainment today which all obviously involved a great deal of hard work. Well done and thank you all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 11 Jun 2026

    Anchor care homes across the North, including Elderwood in Darlington are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...

  • 05 May 2026

    Anchor’s Elderwood care home in Darlington witnessed a touching connection that bridged generations. Resident Eric set out to find a new home for his late wife Alice’s cherished teddy bear,...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...

Upcoming Events

There are no upcoming events for Elderwood.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Elderwood.

Meet the Team (0)

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