
she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)

We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)


she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)

We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)


Anchor’s Elderwood is located at the heart of the community in Darlington.
The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 40 customers in single en suite rooms. Residents have the benefit of the Elderwood Arms pub area within the home.
Detailed care plans are created for each resident to ensure their changing needs are always met throughout their time at the home....
Care Provided by Elderwood
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elderwood will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elderwood for full pricing details and T&Cs.
Contact Elderwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Ann Dale(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome at Elderwood.
Parking
- The home have onsite parking, including disabled spaces.
Elderwood Reviews (74)
Elderwood has a Review Score of 9.9 (9.904) out of 10, based on 19 reviews in the last 2 years.
Over all time Elderwood has 74 reviews.
I found all staff very pleasant and willing to help in all matters. My brother's health issues were listened to and helped to be resolved. My brother returned from the hospital, needing to receive palliative care. Management and all staff were supportive of my brother and helpful to all my family.
My mum stayed at Elderwood from 1st August until she sadly passed away at the end of November. During her stay, she received compassionate care at all times. The staff (every single member) were fantastic. We bless the say we chose this care home.
What a wonderful care home. My father had a great bond and rapport with all the staff. I felt extremely confident with all the professional care he received. Nothing was too much to make him feel comfortable or to raise his spirits. I'd like to personally thank all the team at Elderwood for making my father so comfortable in the last year of his life. 10/10.
I have an auntie in Elderwood and I can say she is so happy and cared for. The staff at Elderwood are lovely, each and every one of them and my auntie loves the food and activities. The home is amazing and I could not wish for any better for my auntie.
I could not have asked for a better place for my mum to spend the last 5 months of her life. The care she got was amazing the girls treat her like their own family. My mum would tell me all the time how she was been treated with respect and dignity and the staff could not do enough for her. I would highly recommend this care home to anyone, your loved ones are in safe hands.
My mother was a resident at Elderwood for more than 11 years. I chose the home because of the friendliness of the staff and the general happy atmosphere. I was even invited to try the excellent food. Living 300 miles away, choosing the right care home was very important. In 2010 my mother was physically fit but with little short-term memory. As her dementia increased the staff remained caring and kind, even when her behaviour became very challenging. Praise must also go to the excellent care home manager.
Having two family members in this care home I could not wish for them to receive any better care, they are safe, clean and well-fed, and thriving. Management and staff are all very attentive. Thank you all involved.
A friendly, supportive staff made my experience pleasant. Being restricted to a soft diet was disappointing because normal meals looked very nice.
Thank you for taking the time to review Elderwood and we are pleased you enjoyed your stay with us. I’ll ensure that our team is aware of your feedback. It was on medical advice that we supported you with a soft diet and we’re pleased you felt our meals looked nice.
Excellent level of care, which cannot be faulted. Their attention to detail is outstanding. All staff friendly, caring and professional, nothing is never too much to ask, help always provided. My mother-in-law was very happy at Elderwood and loved the staff and comfort they provided.
Mam was a resident in Elderwood for one year and in that time she was well looked after. I would not hesitate to recommend the home.
I found the staff very kind, considerate and caring especially when my friend got very difficult to handle at times. Many many thanks to all who cared for him.
The staff at Elderwood are all absolutely wonderful, they are thoughtful and very caring. All the staff are happy and smiling every time you visit, and the list of activities are to be commended. I can not praise the care home enough, and although my mam died at Elderwoood, the loving, caring nature of the staff left me with no doubt that no one could have been looked after in a more caring, wonderful way. Thank you to all.
I feel that my mother is well cared for and safe in Elderwood. The staff are without exception, very caring, and I am happy that my mother is well cared for by them. All other aspects at Elderwood are excellent, including the management. The food is also excellent.
The management and staff of Elderwood need to be congratulated on their selfless dedication during this difficult time, keeping the home Covid free and their residents safe from infection. Throughout the pandemic, we have been kept in touch with dad via many phone calls, and our enquiries have always been treated promptly and with courtesy.
In the early part of the year, my father suffered a brain haemorrhage and following a timely diagnosis was speedily sent to the hospital for specialist treatment, and he is now recovered and doing well.
In conclusion, and following our own positive experience, we would wholeheartedly recommend Elderwood care home to any prospective resident and their families.
Due to the Coronavirus, I was only able to see dad through the window. A member of staff sat next to dad so she could repeat what I'd said if dad didn't hear me. Dad looked really well, neat and tidy, he was looking forward to the 3 pm cuppa and cake trolly coming round. My dad is a different person since he went to live at Eldewrwood, the staff have worked miracles with him.
We were very happy with the care my father received whilst staying at Elderwood. The staff especially, really do care.
Very impressive level of care. Stable and mature workforce, who have warm and caring relationships with residents. Home is clean and well cared for. Meals are regular, of good quality and generous. Relatives visits are welcomed at all times. Would recommend this as a very good and caring provision.
It is such a weight off my shoulders to know my husband is well cared for and loved whilst he is at Elderwood. It means I can enjoy the time he is with you. Thank you all very much.
Good, nutritious and healthy meals and snacks to suit all dietary requirements and visitors are offered drinks or can make their own, making them feel part of 'the family' - a warm and caring atmosphere.
I visit my mum frequently and am always impressed by the friendliness of all staff and their willingness to help. I have been today for the opening of their new pub The Elderwood Arms, what a lovely idea. Also, the buffet and entertainment today which all obviously involved a great deal of hard work. Well done and thank you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 11 Jun 2026
Anchor care homes across the North, including Elderwood in Darlington are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 05 May 2026
Anchor’s Elderwood care home in Darlington witnessed a touching connection that bridged generations. Resident Eric set out to find a new home for his late wife Alice’s cherished teddy bear,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...
There are no upcoming events for Elderwood.
Accreditations
There are no accreditations posted yet for Elderwood.
Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elderwood to verify any information. View our terms and conditions. Elderwood has an Enhanced Service -more info.