Elderwood

I have had close contact with the care home between October 2023 and July 2024. My wife had reluctantly agreed to go into this home due to falls and lack of mobility. The staff were very helpful and the management was excellent from the top management through to carers, kitchen staff, and cleaning staff. I experienced some time as a resident for 9 weeks at Christmas 2023 to keep my wife company at a difficult time. The night staff were exceptional as with the staff. My admiration of care at the home still remains.

Delighted with mum's care, she has settled so well due to the care of the staff, the quality of food and the environment. Mum is always up and dressed, eating well and is relaxed with the staff. So nice to have more staff and no agency staff who don't know mum.

And the friendly, warm experience which she receives every single day with (all) the staff is an extra bonus. As a family we couldn't be any happier.

My dad feels safe and secure here. The staff are always there when I need them. Thank you so much.

We were quite anxious about placing Mum in a nursing home for two weeks of respite care; however, the care she was given could not be faulted, and we would certainly use Elderwood Nursing Home again. All of the staff were very friendly and caring, and nothing was too much trouble for them. The administrator was also very helpful and informative when we initially made contact with the home. Whilst at the home, Mum was encouraged to join in the activities and visit the dining room for lunch, she also enjoyed resting in a very comfy room.

When Mum first came to Elderwood, we asked her if she was happy, healthy and safe. She said yes and still does. The staff are amazing and she feels like she is living in a 5-star spa hotel.

My mother says her stay was very nice all the staff from cleaners food and care was very nice. All the staff are very polite. She says that anyone needing respite or care would recommend Elderwood very highly.

I cannot speak highly enough of this care home.

My father has recently been in for a 2-week stay for respite. The care and kindness of the staff was exceptional. The food is of a very high quality and I would not hesitate to recommend this care home.

Very happy with my stay at Elderwood. The food was excellent, as was cleanliness and staff.

My mum (eighty-three) and her partner (ninety-seven) have used this care home twice for respite care. The care and kindness, from all staff, is exceptional. The food is hotel quality and the activities are enjoyable and appropriate. They both love coming to stay and say they are 'going on holiday'! I wouldn't hesitate to recommend Elderwood to anyone who needs long or short-term care.

Second time Dad has stayed and the standard of care is amazing. Staff are lovely and genuinely seem to care about their residents. The bonus is all their clothes arrive home washed, ironed and packed in their cases. So, well done Elderwood.

My father is happy and well settled in the care home. He is quite contented with the with the wide choice of meals provided and can choose whether to eat in his room or in the dining room. The staff members are kind, considerate and look after him well.

I have been kept well informed about the resident's health and other needs. I have learned to take the resident's comments and occasional complaints with a considerable pinch of salt, knowing their propensity to believe totally their own interpretation of actions and words. The resident appears to manage within their limitations.

My aunt has been a resident of Elderwood for over two years now and, apart from not being able to visit because of Covid restrictions, I'm very pleased with the care she has received from all the staff. While I'm there visiting, she is always treated with dignity and respect. I do, however, find the cost of care very expensive.

Very caring towards residents. Food is very good. Staff are caring and professional at all times. The building is always clean. Friendly approach at all times when visiting. Would highly recommend to anybody looking for care for a relative.

Elderwood is simply the best care home I've ever come across. Staff are absolutely wonderful and the majority who work there have been employed there for years, meaning there is excellent consistency. The care given is second to none. Rooms are lovely and roomy and the home is spotless. There is great care given to menus and the quality of food is excellent. The activity programme is regular, varied and ensures there is regular stimuli and fun for residents. I feel very blessed that my mother is fortunate enough to be a resident there. I simply cannot fault anything. Credit to the manager for maintaining such a wonderful culture of care. Thank you Elderwood.

My mum has been staying at Elderwood since November last year. Her wish was for her to continue living in her bungalow, but unfortunately her mobility didn’t allow that. Both Mum and I are so thankful that we found Elderwood and we would like to thank all the staff for their care and attention. It takes a weight off our minds knowing that she is happy and content. Well done to all the staff, thank you.

Since my aunt became a resident at Elderwood, she has had excellent care and attention, as given by all members of staff. It took some time for her to settle in, but through patience and persistence, her carers have made her feel entirely at home. She often comments on how well she is being looked after and the good standard of the accommodation and catering.

Elderwood have been excellent in caring for my gran, who became a full-time resident with them in October 2022 after the passing of my grandad. The staff at Elderwood were exceptional and caring when it came to the end of life care for my grandad and treated him with dignity and respect. As a family, we’re very pleased with Elderwood and all the staff as they continue to care for my gran, who is now happy and enjoying living there.