
she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)

We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)


she is so happy the staff show her respect and dignity they are all amazing everyone of themDeclan M(Grandson of Resident/Service User)

We also feel she was treated with dignity and respect from all the staffAlan B(Nephew of Resident/Service User)


Anchor’s Elderwood is located at the heart of the community in Darlington.
The home continues to welcome new residents for friendly and comfortable residential and dementia care for up to 40 customers in single en suite rooms. Residents have the benefit of the Elderwood Arms pub area within the home.
Detailed care plans are created for each resident to ensure their changing needs are always met throughout their time at the home....
Care Provided by Elderwood
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Elderwood will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Elderwood for full pricing details and T&Cs.
Contact Elderwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Ann Dale(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Visiting
- Visitors are welcome at Elderwood.
Parking
- The home have onsite parking, including disabled spaces.
Elderwood Reviews (74)
Elderwood has a Review Score of 9.9 (9.904) out of 10, based on 19 reviews in the last 2 years.
Over all time Elderwood has 74 reviews.
I enjoyed my stay. Everybody very helpful, very friendly. I had a lovely, pleasant stay and I would definitely go back again. Staff were very good to all the residents. I would highly recommend it.
I found all the staff extremely helpful and always pleasant, both when arranging the stay and when visiting.
My step mum spent the last 2 years of her life at Elderwood and I cannot speak highly enough of the care and compassion she received from the carers. I visited each week at different times and was always given a cheerful welcome no matter how busy the staff were. Having previous experience of care homes with my mother in law, Elderwood surpassed all my expectations.
This is an outstanding home, from their manager and inclusive of all the staff, both myself and my father had contact with the managers help to start the process which was invaluable and without this, we would still be struggling to get the respite needed. It was the first time my father had a short stay and this was made very comfortable and supportive for him by the friendly staff who were very interactive with him and our family. Whilst we hope this is the first of short stays at the home, the experience we all had left us knowing he was very safe, with well trained and caring staff. Also knowing that he will be using the home again, we have no worries about him staying for a longer period. This home allowed my mother to go away and have a rest without a problem of what care he would receive. This must be the best care home in Darlington, would not go to any other.
The staff helped to arrange her funeral as we are OAP's and live a long way away. They made things easy for us every step of the way. We are grateful for their help, they took away the worry. They went above what is usual. Thank you all.
My stay in your care home was very pleasurable. Your staff very kind and I thank you very much for everything that was done for me.
Very pleased with the care and support my mother received and the compassion shown when she died.
I have been visiting Elderwood for at least 3 years to visit my friend of 30 years. I have always found each visit a friendly experience and I cannot find anything to comment about in any negative way. Everything and every staff members are wonderful, caring people and I cannot thank them enough. I visit at least 3 times each week, sometimes more.
This 'care home' has been wonderful for my husband - having respite. The staff are very kind and caring. The food is very good and plenty to eat any time of the day. It's a very well run 'care home' with plenty of lovely staff.
On our initial visit, my sister and I found Elderwood very warm, inviting and welcoming and quiet. All staff have eye contact and speak to everyone with a smile, regardless of being a visitor or resident, nothing is too much trouble. Our mother has settled very well and is very positive about living at Elderwood. We are happy to know she is happy and content and safe.
My mum has been a resident for over three years. Recently has neede more healthcare. The staff are brilliant, nothing is to much trouble, mum is always clean, well dressed and well cared for. Her room is attractive with all her personal belongings i.e ornaments photos etc. Everywhere is well maintained a lovely atmosphere.
My mother passed away in January this year having spent 11 years as a resident at Elderwood. In those 11 years, they made Elderwood my mother’s home, treated her with love and respect. She really enjoyed herself, the staff could not have done enough for her. Meals were homemade and always a cuppa offered when I visited. Mam was always clean and tidy as was her room, a lovely friendly place and I couldn’t praise the staff enough.
Our mother was resident in Elderwood initially for respite from Dec 2015 following a fall at home. We visited a couple of other homes but from the outset Elderwood felt right. Staff were friendly and helpful and treated not only our Mam but all of us with dignity and respect. When her temporary care became permanent staff went out of their way to make sure Mam knew they were happy that she was staying with them. We furnished her room from her house and she was able to have her own landline phone. The care was exceptional and we were all confident that our Mam was safe when we left her. She was very happy with the quality and variety of food available. Not only home cooked meals but home baking as well. Our Mam died unexpectedly at the end of August and again all staff were caring and compassionate. We felt they genuinely cared about her as a person and us as a family. I would not hesitate to recommend this company and this care home in particular.
I think everything about Elderwood is excellent. The managers are very helpful, nothing is too much trouble. The only thing I find I have trouble with is the heating system in my room, I find it hard to turn the button on the radiator, but staff assist me with this when I cannot manage.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 11 Jun 2026
Anchor care homes across the North, including Elderwood in Darlington are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 05 May 2026
Anchor’s Elderwood care home in Darlington witnessed a touching connection that bridged generations. Resident Eric set out to find a new home for his late wife Alice’s cherished teddy bear,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across County Durham and Cleveland are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and...
There are no upcoming events for Elderwood.
Accreditations
There are no accreditations posted yet for Elderwood.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elderwood to verify any information. View our terms and conditions. Elderwood has an Enhanced Service -more info.