Grosvenor Park Care Home

Burnside Road, Darlington DL1 4SU
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9.6 62 Reviews
  • Grosvenor Park Care Home, Darlington
Grosvenor Park Care Home provides accommodation for young and old people in need of nursing or personal care, including people living with dementia and physical disabilities.

The home houses up to 61 residents across two floors who are fully supported by a kind and caring team of staff. Residents are supported to have maximum choice and control over their lives and their care, and are supported in the least restrictive ways possible.

Meals are varied and nutritious and take into account residents' preferences and dietary needs.

Residents have access to a wide range of activities, both at the home and in the wider community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1202
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1202

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Grosvenor Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Angela Hutchinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority/Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • Visitors always welcome

Parking

  • Large Free Car park on site

Grosvenor Park Care Home Reviews (62)

9.6

Grosvenor Park Care Home has a Review Score of 9.6 (9.586) out of 10, based on 20 reviews in the last 2 years.
Over all time Grosvenor Park Care Home has 62 reviews.

Overall Experience
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Reviewer Connection to Grosvenor Park Care Home
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Total of 62, showing 1-20
Review from Victoria J (Stepdaughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather was in Grosvenor Park Care Home I was very happy how they looked after him the staff were lovely and kind I looked forward going in to see him I would recommend anybody to go into this care home I would like to thank everyone for their support.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home .We are delighted that your step father enjoyed his stay with us , it was a pleasure to care for him I will of course pass on your kind words to the Grosvenor Park family.

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Review from S B (Partner of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner was in the Grosvenor Park Care Home for three weeks and he was very well looked after all the staff were wonderful nothing was too much trouble for them. All of my partners visitors also spoke very highly of all the staff were very kind and pleasant.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and recognising the brilliant team we have there . I will of course pass on your kind words to the Grosvenor Park family.

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Review from David S (Respite Resident) assisted by family/friend published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed been in the Grosvenor Park Care Home I got lovely meals and the staff were kind to me I was in for 3 weeks and I loved every minute of it I would go back the same care home again. Thank you for having me.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for choosing Grosvenor Park for your care . It was a pleasure having you with us . You and your family are always welcome back .

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Review from C B (Daughter-in-law of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident in Grosvenor Park Care Home for nearly six years now and we have all been very happy with the care she has received. She is well looked after and the staff understand her needs well. Communication between staff and ourselves is well maintained and we are always informed
of any changes or updates to her health. Staff are kind + courteous + respectful of her needs. The home itself is clean and inviting and they have a range of activities for residents to take part in. Overall we are very happy with all aspects of Grosvenor Care Home.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Dene Grange family .

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Review from T V (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at Grosvenor Park Care Home, the staff are all absolutely brilliant. The level of care and attention she gets is fabulous. It's a comfort to know that she is in good hands. Well done.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you reviewing our home and recognising the great care and service the Grosvenor Park team provide . Your kind words are greatly appreciated and I will of course pass them on to the team

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Review from Bev H (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are worth there weight in gold. Everyone happy, friendly and nothing is too much trouble, they go above and beyond for residents and their families 5* care home. A big well done to all of you and thank you for everything you. I highly recommend this care home.
Reply from Paul Millar, Cleint Relations at Grosvenor Park Care Home

Thank you for taking the time to recognise our fabulous staff team at Grosvenor Park . Your kind words are greatly appreciated and I will of course pass them on to the Grosvenor Park Family

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Review from Alan R (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, friendly staff. Good food and clean accommodation. Can't fault Grosvenor House. Well managed by the manager and everyone. 10/10.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and for choosing Grosvenor Park. It is a pleasure to care for your Dad and he is a big part of our home. Your kind words are greatly appreciated and I will of course pass them on to Grosvenor family.

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Review from Denise R (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, accommodation, and food. My mother-in-law had an excellent stay, she was looked after very well.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and for choosing Grosvenor Park for your Mother in laws care. It was a pleasure to have her with us.

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Review from K R (Husband of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been very well looked after.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home . It's a privilege to care for your wife andI will of course share your kind comments with the Grosvenor family

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Review from M S (Husband of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find them helpful, kind and considerate. You only have to ask, and if they can help they will.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for reviewing our home . It's a privilege to care for your wife and I will make sure I share your kind words with the Grosvenor team.

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Review from Colin F (Friend of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We visit our friend, every time we meet her she is clean and tidy, pleased to see us, which reflects on all the staff who do an amazing job. Full marks to everybody at the care home, we know your jobs are not easy. Thanks for all you do for all the residents.
Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and recognise the great work the Grosvenor Park team do . I'll make sure to pass this on to the home team .

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Review from Cheryl N (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was brought into Grosvenor Park Friday 14th March by ambulance transport after being discharged from hospital. She was really weak, confused and not eating or drinking very much at all. Within 1 week she has massively improved - I went in today (Friday 21st March) and she is socialising, singing,
really enjoying her meals and is back up and about on her feet. The staff and manager have all been brilliant with her! Hopefully she continue over the next few weeks.
Reply from Paul Millar, Marketing Manager at Grosvenor Park Care Home

Thank you so much for your kind words and for taking the time to share your positive experience! We're delighted to hear that your Mum is thriving in our care and that you're happy with our staff and facilities. We truly appreciate your feedback and are proud to provide a home-like environment for our residents.

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Review from R B (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad enjoyed being here. Most of the staff are very friendly and they care about his languary (he is czech republic). The staff try to translate for his needs. And he is safe here and always happy.
Reply from Paul Millar, Client Relations Manager at Grosvenor Park Care Home

Many thanks for taking the time to review our home. It was a pleasure to care for your dad. Your kind words are greatly appreciated, and I will, of course, pass them on to the Grosvenor family.

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Review from Jacqueline G (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the rare occasion I have had to bring something up, the staff have sorted it out for me as soon as possible.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your feedback! We're glad to hear that any concerns have been quickly resolved by our team. Your satisfaction and peace of mind mean a lot to us.

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Review from J A (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Grosvenor Park Care Home are very caring and attentive to all Mam's needs. Nothing is too much trouble. They are a credit to the home. Mam is very comfortable and enjoys all the activities the home provides, especially the music and entertainment. In the summertime, the garden is a lovely
place to sit and enjoy an afternoon cup of tea.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your lovely review! We're so pleased to hear that your mum feels comfortable and enjoys the activities, especially the music and entertainment. Our team takes great pride in providing attentive care and it's wonderful to know that the garden is a special place for her in the summertime. We appreciate your kind words!

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Review from Susan R (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found that the care support is excellent and the management and the running of the home are good. Mam is very content and really enjoys the activities. The cleanliness is always kept to a high standard and the food is first class, always home cooked. In the warm months, she enjoys the patio and
the garden which is kept lovely.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your kind words! We're delighted to hear that your mum is happy and enjoys the activities, home-cooked meals and the lovely garden. Our team works hard to maintain high standards of care, cleanliness and a warm, welcoming environment. We really appreciate your feedback!

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Review from C E (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is very settled at Grosvenor Park and the staff treat her with dignity and as an individual. The staff are friendly and understanding and approachable. I am always made to feel very welcome when I visit and have got to know the staff well. I am confident that my mum is well looked after and should
there be any concerns for her welfare that members of her family would be informed.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you so much for your lovely feedback! We're delighted to hear that your mum feels settled and cared for at Grosvenor Park. Treating every resident with dignity and as the unique individual they are is at the heart of everything we do, and it's wonderful to know that's reflected in your experience. Our team works hard to create a friendly, welcoming environment for both residents and their families, so it means a lot to hear you feel confident in the care your mum receives. Your kind words will be shared with the staff-they'll be thrilled to know they've made a positive impact! If you ever need anything or have any questions, we're always here to help. Thank you for taking the time to share your thoughts.

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Review from Kathleen C (Respite Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I had a great experience.
The bathroom wasn't cleaned properly when I first arrived. The food requirements wasn't fully catered for. All staff were excellent. I was made to feel so welcome. The main complaint was the cleanliness of the kitchen in the residents' dining area, the microwave,
toaster and kettle were dirty, filthy until they got a new one and the inside lid of the kitchen bin was never cleaned, it was filthy.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for sharing your feedback. We're really glad to hear that you had a positive experience overall and that our staff made you feel so welcome. However, we sincerely apologise for the cleanliness issues you encountered. This is certainly not the standard we aim for and we'll be addressing this with our housekeeping and kitchen teams to ensure it doesn't happen again. Your comments are very important to us and we appreciate you bringing this to our attention so we can continue to improve. If there's anything else we can do, please don't hesitate to let us know. Thank you again for your valuable feedback.

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Review from Christopher H (Respite Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my stay very much. I was cared for by a team of very good staff who were always very polite, kind and efficient.
Management checked regularly to make sure I was satisfied with my care.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your kind words! We're delighted you enjoyed your stay and appreciated our dedicated staff and management. Your satisfaction means the world to us!

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Review from J S (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bedroom lights are very dim. Patio and paths need urgent attention. Food is ok but a bit bland and lacks choice. Could do with cups with larger handles i.e. mugs. Clients would find them easier to use and encourage hydration.
Overall staff work very hard to care for residents and relatives.
Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your feedback. We're sorry to hear about the issues with the bedroom lights, patio, paths, and food options. We appreciate your suggestion about mugs with larger handles and will consider it to improve hydration. Your kind words about our staff mean a lot. Please speak with our manager directly so we can address your concerns promptly.

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Current Review Score: 9.6 (9.586)

Overview of Review Score

The Review Score of 9.6 (9.586) out of 10 for Grosvenor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.586 for Grosvenor Park Care Home is calculated as follows: ( (160 Excellents x 5) + (62 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 237 Ratings = 4.586
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grosvenor Park Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Angela

Angela Hutchinson

Job Title: Care Home Manager Joined: 2012

Angela Hutchinson - Care Home Manager at Grosvenor Park Care Home


With over two decades of service at Grosvenor Park Care Home, Angela Hutchinson has been a cornerstone of the home since its opening. Starting as a carer, Angela’s dedication and hard work have seen her rise through the ranks, becoming the home manager in 2012.


Angela holds a Level 5 NVQ in Health and Social Care Management, showcasing her expertise and leadership skills. Her commitment to ensuring the highest standard of care is evident in every aspect of the home’s daily operations, and her certificate is displayed in the office as a testament to her qualifications.


Angela’s deep connection with Grosvenor Park, combined with her wealth of experience, creates a nurturing and supportive atmosphere where residents receive the compassionate, person-centred care they deserve.

Grosvenor

Grosvenor Park

Job Title: The Care Team

Meet the team at Grosvenor Park Care Home.

Frequently Asked Questions about Grosvenor Park Care Home

What types of Care is Grosvenor Park Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grosvenor Park Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Grosvenor Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grosvenor Park Care Home to the centre of Darlington?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor Park Care Home to verify any information. View our terms and conditions. Grosvenor Park Care Home has an Enhanced Service - more info.