Grosvenor Park Care Home

Burnside Road, Darlington DL1 4SU
Review Us
9.6 62 Reviews
  • Grosvenor Park Care Home, Darlington
Grosvenor Park Care Home provides accommodation for young and old people in need of nursing or personal care, including people living with dementia and physical disabilities.

The home houses up to 61 residents across two floors who are fully supported by a kind and caring team of staff. Residents are supported to have maximum choice and control over their lives and their care, and are supported in the least restrictive ways possible.

Meals are varied and nutritious and take into account residents' preferences and dietary needs.

Residents have access to a wide range of activities, both at the home and in the wider community.
Show Grosvenor Park Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • Self-Funded Residential Dementia Care: from £1202
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1202

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Grosvenor Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Angela Hutchinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority/Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (61)

Visiting

  • Visitors always welcome

Parking

  • Large Free Car park on site

Grosvenor Park Care Home Reviews (62)

9.6

Grosvenor Park Care Home has a Review Score of 9.6 (9.586) out of 10, based on 20 reviews in the last 2 years.
Over all time Grosvenor Park Care Home has 62 reviews.

Overall Experience
  • 39
  • 23
  • 0
  • 0
  • 0
Date Published
  • 62
  • 12
  • 18
  • 20
  • 42
Reviewer Connection to Grosvenor Park Care Home
  • 24
  • 8
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from R H (Daughter-in-law of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was in Grosvenor Park for a total of 8 weeks. He sadly passed away on 4 February 2016. During his stay at Grosvenor Park, he was so happy and content, well cared for, enjoyed his food (he was very fussy), loved being looked after by having a shave, shower, etc. The staff clearly thought
a lot about him as there was a few who had tears the day he died. The staff lined up in the corridor when he left and several attended his funeral. The humility and empathy they showed to Bill and his family was truly wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann L (Daughter of Resident) published on 29 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very happy and very well cared for at Grosvenor Park. She loves the food and chats with the residents and staff. The staff are always very approachable and eager to assist with any queries we have when visiting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.586)

Overview of Review Score

The Review Score of 9.6 (9.586) out of 10 for Grosvenor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.586 for Grosvenor Park Care Home is calculated as follows: ( (160 Excellents x 5) + (62 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 237 Ratings = 4.586
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grosvenor Park Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (2)

Angela

Angela Hutchinson

Job Title: Care Home Manager Joined: 2012

Angela Hutchinson - Care Home Manager at Grosvenor Park Care Home


With over two decades of service at Grosvenor Park Care Home, Angela Hutchinson has been a cornerstone of the home since its opening. Starting as a carer, Angela’s dedication and hard work have seen her rise through the ranks, becoming the home manager in 2012.


Angela holds a Level 5 NVQ in Health and Social Care Management, showcasing her expertise and leadership skills. Her commitment to ensuring the highest standard of care is evident in every aspect of the home’s daily operations, and her certificate is displayed in the office as a testament to her qualifications.


Angela’s deep connection with Grosvenor Park, combined with her wealth of experience, creates a nurturing and supportive atmosphere where residents receive the compassionate, person-centred care they deserve.

Grosvenor

Grosvenor Park

Job Title: The Care Team

Meet the team at Grosvenor Park Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor Park Care Home to verify any information. View our terms and conditions. Grosvenor Park Care Home has an Enhanced Service - more info.