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Grosvenor Park Care Home

Burnside Road, Darlington, Durham DL1 4SU
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Grosvenor Park Care Home, Darlington
Grosvenor Park Care Home, Darlington
Grosvenor Park Care Home, Darlington

Grosvenor Park Care Home provides accommodation for young and old people in need of nursing or personal care, including people living with dementia and physical disabilities.

The home houses up to 61 residents across two floors who are fully supported by a kind and caring team of staff. Residents are supported to have maximum choice and control over their lives and their care, and are supported in the least restrictive ways...  

Care Provided by Grosvenor Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,285From £1,285
Residential Dementia CareFrom £1,345From £1,345

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Contact Grosvenor Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Angela Hutchinson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (61)

Visiting

  • Visitors always welcome

Parking

  • Large Free Car park on site

Grosvenor Park Care Home Reviews (64)

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9.5

Grosvenor Park Care Home has a Review Score of 9.5 (9.490) out of 10, based on 20 reviews in the last 2 years. Over all time Grosvenor Park Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Mandy H (Daughter of Resident) published on 7 November 2025 Submitted via Website
Overall Experience

I'd like to thank the staff who did their best to care for my late mam Margaret, you know who you are as i personally thanked you & let you know I appreciated you, as for the management, the deputy & the upper management I am disgusted that we had 7 safeguarding meetings over a 15 month period regarding lack of care, poor food, failure in medication, lack of reporting accidents, lack of risk assessments, lack of personal care, lack of regular stimulation & activities, falsifying documents, the list goes on and on to the point we had to move mam during end of life care as the failures continued, we had so many meetings & was filled with so much lip service, excuses & not enough action, I asked management if I could put a camera in mams room but was denied twice, i spent hours almost everyday making sure mam was ok & taking her out giving mam some quality of life, I did mams washing as that was also a shambles. Management didn't even say goodbye on mams last day there, speaks volumes..

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home
Firstly please accept our sincere condolences on the loss of your mother, We truly appreciate the kind words you shared about the members of our care team who supported her during her 4 years stay with us - they will be deeply touched by your recognition.

We are, however, very sorry to read the...  

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Review from Peter S (Brother of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

I visited my brother David, he was in the care home for 3 weeks of respite. I enjoyed going in to visit him as they were very kind and helpful towards my brother. I would recommend anybody going into this care home. I would like to thank all the staff in the care home.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for choosing Grosvenor Park for your brothers care and taking the time to review our home . You are both always welcome. I will of course pass on your thanks to the home team .

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Review from Victoria J (Stepdaughter of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

My stepfather was in Grosvenor Park Care Home I was very happy how they looked after him the staff were lovely and kind I looked forward going in to see him I would recommend anybody to go into this care home I would like to thank everyone for their support.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home .We are delighted that your step father enjoyed his stay with us , it was a pleasure to care for him I will of course pass on your kind words to the Grosvenor Park family.

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Review from S B (Partner of Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

My partner was in the Grosvenor Park Care Home for three weeks and he was very well looked after all the staff were wonderful nothing was too much trouble for them. All of my partners visitors also spoke very highly of all the staff were very kind and pleasant.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and recognising the brilliant team we have there . I will of course pass on your kind words to the Grosvenor Park family.

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Review from David S (Respite Resident) published on 12 September 2025 Submitted via Postal Card
Overall Experience

I enjoyed been in the Grosvenor Park Care Home I got lovely meals and the staff were kind to me I was in for 3 weeks and I loved every minute of it I would go back the same care home again. Thank you for having me.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for choosing Grosvenor Park for your care . It was a pleasure having you with us . You and your family are always welcome back .

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Review from C B (Daughter-in-law of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

My mother in law has been a resident in Grosvenor Park Care Home for nearly six years now and we have all been very happy with the care she has received. She is well looked after and the staff understand her needs well. Communication between staff and ourselves is well maintained and we are always informed of any changes or updates to her health. Staff are kind + courteous + respectful of her needs. The home itself is clean and inviting and they have a range of activities for residents to take part in. Overall we are very happy with all aspects of Grosvenor Care Home.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Dene Grange family .

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Review from T V (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

My mother is a resident at Grosvenor Park Care Home, the staff are all absolutely brilliant. The level of care and attention she gets is fabulous. It's a comfort to know that she is in good hands. Well done.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you reviewing our home and recognising the great care and service the Grosvenor Park team provide . Your kind words are greatly appreciated and I will of course pass them on to the team

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Review from Bev H (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

The staff are worth there weight in gold. Everyone happy, friendly and nothing is too much trouble, they go above and beyond for residents and their families 5* care home. A big well done to all of you and thank you for everything you. I highly recommend this care home.

Reply from Paul Millar, Cleint Relations at Grosvenor Park Care Home

Thank you for taking the time to recognise our fabulous staff team at Grosvenor Park . Your kind words are greatly appreciated and I will of course pass them on to the Grosvenor Park Family

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Review from Alan R (Son of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

Excellent care, friendly staff. Good food and clean accommodation. Can't fault Grosvenor House. Well managed by the manager and everyone. 10/10.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and for choosing Grosvenor Park. It is a pleasure to care for your Dad and he is a big part of our home. Your kind words are greatly appreciated and I will of course pass them on to Grosvenor family.

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Review from Denise R (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

Excellent staff, accommodation, and food. My mother-in-law had an excellent stay, she was looked after very well.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and for choosing Grosvenor Park for your Mother in laws care. It was a pleasure to have her with us.

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Review from K R (Husband of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

My wife has been very well looked after.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home . It's a privilege to care for your wife andI will of course share your kind comments with the Grosvenor family

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Review from M S (Husband of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

I find them helpful, kind and considerate. You only have to ask, and if they can help they will.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for reviewing our home . It's a privilege to care for your wife and I will make sure I share your kind words with the Grosvenor team.

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Review from Colin F (Friend of Resident) published on 17 April 2025 Submitted via Postal Card
Overall Experience

We visit our friend, every time we meet her she is clean and tidy, pleased to see us, which reflects on all the staff who do an amazing job. Full marks to everybody at the care home, we know your jobs are not easy. Thanks for all you do for all the residents.

Reply from Paul Millar, Client Relations at Grosvenor Park Care Home

Thank you for taking the time to review our home and recognise the great work the Grosvenor Park team do . I'll make sure to pass this on to the home team .

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Review from Cheryl N (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience

My mam was brought into Grosvenor Park Friday 14th March by ambulance transport after being discharged from hospital. She was really weak, confused and not eating or drinking very much at all. Within 1 week she has massively improved - I went in today (Friday 21st March) and she is socialising, singing, really enjoying her meals and is back up and about on her feet. The staff and manager have all been brilliant with her! Hopefully she continue over the next few weeks.

Reply from Paul Millar, Marketing Manager at Grosvenor Park Care Home

Thank you so much for your kind words and for taking the time to share your positive experience! We're delighted to hear that your Mum is thriving in our care and that you're happy with our staff and facilities. We truly appreciate your feedback and are proud to provide a home-like environment for our residents.

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Review from R B (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card
Overall Experience

My dad enjoyed being here. Most of the staff are very friendly and they care about his languary (he is czech republic). The staff try to translate for his needs. And he is safe here and always happy.

Reply from Paul Millar, Client Relations Manager at Grosvenor Park Care Home

Many thanks for taking the time to review our home. It was a pleasure to care for your dad. Your kind words are greatly appreciated, and I will, of course, pass them on to the Grosvenor family.

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Review from Jacqueline G (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card
Overall Experience

On the rare occasion I have had to bring something up, the staff have sorted it out for me as soon as possible.

Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your feedback! We're glad to hear that any concerns have been quickly resolved by our team. Your satisfaction and peace of mind mean a lot to us.

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Review from J A (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card
Overall Experience

The staff at Grosvenor Park Care Home are very caring and attentive to all Mam's needs. Nothing is too much trouble. They are a credit to the home. Mam is very comfortable and enjoys all the activities the home provides, especially the music and entertainment. In the summertime, the garden is a lovely place to sit and enjoy an afternoon cup of tea.

Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your lovely review! We're so pleased to hear that your mum feels comfortable and enjoys the activities, especially the music and entertainment. Our team takes great pride in providing attentive care and it's wonderful to know that the garden is a special place for her in the summertime. We appreciate your kind words!

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Review from Susan R (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card
Overall Experience

I have found that the care support is excellent and the management and the running of the home are good. Mam is very content and really enjoys the activities. The cleanliness is always kept to a high standard and the food is first class, always home cooked. In the warm months, she enjoys the patio and the garden which is kept lovely.

Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for your kind words! We're delighted to hear that your mum is happy and enjoys the activities, home-cooked meals and the lovely garden. Our team works hard to maintain high standards of care, cleanliness and a warm, welcoming environment. We really appreciate your feedback!

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Review from C E (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card
Overall Experience

My mum is very settled at Grosvenor Park and the staff treat her with dignity and as an individual. The staff are friendly and understanding and approachable. I am always made to feel very welcome when I visit and have got to know the staff well. I am confident that my mum is well looked after and should there be any concerns for her welfare that members of her family would be informed.

Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you so much for your lovely feedback! We're delighted to hear that your mum feels settled and cared for at Grosvenor Park. Treating every resident with dignity and as the unique individual they are is at the heart of everything we do, and it's wonderful to know that's reflected in your...  

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Review from Kathleen C (Respite Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience
Overall I had a great experience.

The bathroom wasn't cleaned properly when I first arrived. The food requirements wasn't fully catered for. All staff were excellent. I was made to feel so welcome. The main complaint was the cleanliness of the kitchen in the residents' dining area, the microwave, toaster and kettle were dirty, filthy until they got a new one and the inside lid of the kitchen bin was never cleaned, it was filthy.

Reply from Jackie Brook, Care Relationships at Grosvenor Park Care Home

Thank you for sharing your feedback. We're really glad to hear that you had a positive experience overall and that our staff made you feel so welcome. However, we sincerely apologise for the cleanliness issues you encountered. This is certainly not the standard we aim for and we'll be addressing...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Meet the Team (2)

Angela Hutchinson
Angela HutchinsonJob Title:Care Home ManagerJoined: 2012

Angela Hutchinson - Care Home Manager at Grosvenor Park Care Home

With over two decades of service at Grosvenor Park Care Home, Angela Hutchinson has been a cornerstone of the home since its opening. Starting as a carer, Angela’s dedication and hard work have seen her rise through the ranks, becoming the home manager in 2012.

Angela holds a Level 5 NVQ in Health and Social Care Management, showcasing her expertise and leadership skills. Her commitment to ensuring the highest standard of care is evident in every aspect of the home’s daily operations, and her certificate is displayed in the office as a testament to her qualifications.

Angela’s deep connection with Grosvenor Park, combined with her wealth of experience, creates a nurturing and supportive atmosphere where residents receive the compassionate, person-centred care they deserve.

Grosvenor Park
Grosvenor ParkJob Title:The Care Team

Meet the team at Grosvenor Park Care Home.

Frequently Asked Questions about Grosvenor Park Care Home

What types of Care is Grosvenor Park Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grosvenor Park Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Grosvenor Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Grosvenor Park Care Home to the centre of Darlington?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor Park Care Home to verify any information. View our terms and conditions. Grosvenor Park Care Home has an Enhanced Service -more info.