Heatherdale is a luxury residential care home, situated in the village of Broomhill in Morpeth. The beautiful home sits in private grounds, in the small, quiet village in the heart of Northumberland. The home boasts award-winning gardens, homely interiors and idyllic surroundings. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable...
Heatherdale is a luxury residential care home, situated in the village of Broomhill in Morpeth. The beautiful home sits in private grounds, in the small, quiet village in the heart of Northumberland. The home boasts award-winning gardens, homely interiors and idyllic surroundings. Their 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.
At Heatherdale, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.
Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Heatherdale, and discover your kind of home.
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Heatherdale for full pricing details and T&Cs.
Contact Heatherdale to confirm what's included and get a personalised quote:
Heatherdale has a Review Score of 9.8 (9.816) out of 10, based on 16 reviews in the last 2 years.
Over all time Heatherdale has 72 reviews.
In addition, during Mam's final days, hours,...
In addition, during Mam's final days, hours, and minutes, the kindness, dignity, and unwavering support shown to her and to our family meant more than words can express. They made an incredibly difficult time a little easier, ensuring Mam was comfortable, cared for, and surrounded by compassion until the very end. We will always be grateful for everything they did for her and for us.
Thank you for your kind words and for taking the time to share your experience of Heatherdale. We are pleased that your mam and family felt so well supported throughout her time with us. It means a great deal to hear that our team provided the care, compassion and dignity that were important to...
Thank you for your kind words and for taking the time to share your experience of Heatherdale. We are pleased that your mam and family felt so well supported throughout her time with us. It means a great deal to hear that our team provided the care, compassion and dignity that were important to you, particularly during her final days. I will ensure your comments are shared with the team at Heatherdale, who will be grateful to know the difference their support made.
Heatherdale was the only care home my mam was happy to go to for respite. The staff were all lovely and helpful, and genuinely cared for my mam. The manager was so helpful and supportive in my mam's last few weeks, going above + beyond to help us.
Heatherdale was the only care home my mam was happy to go to for respite. The staff were all lovely and helpful, and genuinely cared for my mam. The manager was so helpful and supportive in my mam's last few weeks, going above + beyond to help us.
Thank you for your lovely review. We are so pleased that your mam felt happy and comfortable staying with us at Heatherdale. Your kind words about our team and manager mean a great deal, we're so thankful to have been able to support you and your mum during such a sensitive time. Your kind words...
Thank you for your lovely review. We are so pleased that your mam felt happy and comfortable staying with us at Heatherdale. Your kind words about our team and manager mean a great deal, we're so thankful to have been able to support you and your mum during such a sensitive time. Your kind words about our staff are much appreciated and we'll be sure to pass them on to the rest of the team at Heatherdale.
The staff team at Heatherdale are amazing. Nothing is too much bother for them. Our Aunty is well cared for!!! The staff team in the office are also excellent. A personal shout out to Rebecca for all her kind assistance too!!!
The staff team at Heatherdale are amazing. Nothing is too much bother for them. Our Aunty is well cared for!!! The staff team in the office are also excellent. A personal shout out to Rebecca for all her kind assistance too!!!
Thank you so much for taking the time to review Heatherdale. It is fantastic to hear that you have had a positive experience of care with us, and that your entire family have felt so supported by our wonderful staff. We will ensure to pass your kind words on to the wider Heatherdale team.
The staff are so caring with my husband who has Alzheimer's disease. He attends every Thursday and is really well supported and looked after at Heatherdale. All the staff are friendly and welcoming to myself and my husband. I really recommend the service they offer.
The staff are so caring with my husband who has Alzheimer's disease. He attends every Thursday and is really well supported and looked after at Heatherdale. All the staff are friendly and welcoming to myself and my husband. I really recommend the service they offer.
Thank you for taking the time to leave such a lovely review of our home. It is fantastic to hear that both you and your husband are having a positive experience of care with us here at Heatherdale, and that the hard work and dedication of our staff is helping your husband to feel settled. We will ensure to pass your kind words on to the rest of the Heatherdale team.
I cannot express how absolutely impressed I am by her standard of care, the extreme kindness of all.the staff, the cleanliness, activities for residents and absolute minute attention to detail in monitoring their health , weight and...
I feel very happy knowing my wife is in such a warm ,friendly and safe environment. I cannot praise Allison and all her staff highly enough for.the excellent environment they have created. Highly recommend Heatherdale to anyone seeking a top quality residential Care Home for their loved one
Thank you so much for taking the time to leave such a lovely review of our home! It is fantastic to hear that you and your loved ones have had such a positive experience of care with us here at Heatherdale, and it is clear that this is a making a difference to your wife's life. We are grateful for...
Thank you so much for taking the time to leave such a lovely review of our home! It is fantastic to hear that you and your loved ones have had such a positive experience of care with us here at Heatherdale, and it is clear that this is a making a difference to your wife's life. We are grateful for the trust you've placed in us, and will continue to deliver the highest possible level of person-centred care to your wife. We'll ensure that your kind words are passed on to everyone at Heatherdale.
Words cannot describe the whole hearted care, love, respect, and compassion the whole team at Heatherdale gave to my mam. In her last few days, they also gave us their support, and absolutely nothing was a bother. They kept us fully informed and helped us through the process of her passing with...
Words cannot describe the whole hearted care, love, respect, and compassion the whole team at Heatherdale gave to my mam. In her last few days, they also gave us their support, and absolutely nothing was a bother. They kept us fully informed and helped us through the process of her passing with kindness and love. The whole team at Heatherdale are 100% the best.
Thank you for taking the time to share your experience of Heatherdale. We are very sorry to hear about the passing of your mother, and hope that the support you received from the wider Heatherdale team brought you and your family some comfort during this difficult time. Thank you for trusting us with your mum's care - it was our privilege to be there for you all.
My Mum is so happy there, which helps me knowing she is cared for, safe & well fed. Nothing is a bother. I really can't thank them enough
My Mum is so happy there, which helps me knowing she is cared for, safe & well fed. Nothing is a bother. I really can't thank them enough
Thank you for taking the time to review our home. It's fantastic to hear that your mother has settled into life in her new home. Our team prides themselves on delivering the best possible level of person-centred care, and it is clear that this has made a big difference to both your mum's life, and your family's too. We'll ensure your kind words are passed onto the rest of the Heatherdale team.
I can't speak highly enough of Heatherdale. My Mam is cared for to the highest standard and nothing is too much trouble for the staff. My Mam always has a smile on her face and loves being part of Heatherdale. The food is always lovely and the cleanliness is always very high.
I can't speak highly enough of Heatherdale. My Mam is cared for to the highest standard and nothing is too much trouble for the staff. My Mam always has a smile on her face and loves being part of Heatherdale. The food is always lovely and the cleanliness is always very high.
What a wonderful review! We're so pleased to hear your mother has had such a positive experience at Heatherdale and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've...
What a wonderful review! We're so pleased to hear your mother has had such a positive experience at Heatherdale and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mum receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Heatherdale.
My wife has been in Heatherdale 1 year and half, I cannot thank them enough for the genuine love, care and consideration they give to my wife. The management and all staff are always there for me when I visit they always have a smile and a friendly chat, they show understanding and empathy towards...
My wife has been in Heatherdale 1 year and half, I cannot thank them enough for the genuine love, care and consideration they give to my wife. The management and all staff are always there for me when I visit they always have a smile and a friendly chat, they show understanding and empathy towards myself and my family. Thank you.
Thank you for taking the time to review our home. It's fantastic to hear that your wife has settled into life in her new home. Our team prides themselves on delivering the best possible level of person-centred care, and it is clear that this has made a big difference to both your wife's life, and your family's too. We'll ensure your kind words are passed onto the rest of the Heatherdale team.
I am...
I am so grateful to all the staff for their care and attention.
Thank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that your step faher has settled in so well and is loving life in his new home. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that...
Thank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that your step faher has settled in so well and is loving life in his new home. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their dedication is having a huge impact not just on your step dad, but on your wider family too. We're grateful for the trust you've placed in us. We'll ensure that your kind words are passed on to the rest of the team at Heatherdale.
The staff are very friendly. There is always plenty of activities for the residents to take part in. No one is left out, no matter what their disability is.
The staff are very friendly. There is always plenty of activities for the residents to take part in. No one is left out, no matter what their disability is.
Thank you for sharing your positive experience! We're delighted to hear that our staff's friendliness and the diverse activities we offer have made a meaningful impact. We'll ensure to pass these kind words on to the team at Heatherdale!
My mother spent nearly 3 years in Heatherdale & throughout that time she was very well looked after. All of the staff & management were very professional & when my mother deteriorated & lost the ability to walk, they were happy to keep her at the home even though it meant extra work for them. There...
My mother spent nearly 3 years in Heatherdale & throughout that time she was very well looked after. All of the staff & management were very professional & when my mother deteriorated & lost the ability to walk, they were happy to keep her at the home even though it meant extra work for them. There was always a full progreamme of entertainment and activities and birthfays & special occaions were always celebrated. Myself & my family would like to express our gratitude to everyone including in the care of my mother.
Thank you for taking the time to leave such a heartfelt review of your experience with us at Heatherdale. It's fantastic to hear that your mother was content here, and that our staff went above and beyond to help create such a positive care experience. We deeply value your appreciation for our...
Thank you for taking the time to leave such a heartfelt review of your experience with us at Heatherdale. It's fantastic to hear that your mother was content here, and that our staff went above and beyond to help create such a positive care experience. We deeply value your appreciation for our staff and management. Thank you for trusting us with your mother's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Heatherdale.
Support from Heatherdale is good and my Aunt has been giving care to support a range of health needs. This is flexible to her changing needs, to help inform a best interest decision. Heatherdale is a warm, welcoming place, beautifully clean and seasonally decorated with friendly and genuinely...
Support from Heatherdale is good and my Aunt has been giving care to support a range of health needs. This is flexible to her changing needs, to help inform a best interest decision. Heatherdale is a warm, welcoming place, beautifully clean and seasonally decorated with friendly and genuinely caring staff. They love what they do and deserve a 10/10 review. We have been happy with the care given and wish them all the best for more positive reviews.
What a wonderful review! We're so pleased to hear your aunt has had such a positive experience at Heatherdale and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've...
What a wonderful review! We're so pleased to hear your aunt has had such a positive experience at Heatherdale and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your aunt receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Heatherdale.
My father went to live at Heatherdale after a sudden decline in his health meant he could no longer stay in his own home. The staff made him feel very welcome, right from the beginning. His room was bright and clean and had a view over the beautiful gardens. Dad was able to join in activities when...
My father went to live at Heatherdale after a sudden decline in his health meant he could no longer stay in his own home. The staff made him feel very welcome, right from the beginning. His room was bright and clean and had a view over the beautiful gardens. Dad was able to join in activities when he was well enough and thoroughly enjoyed himself, there was always something going on when we visited. Dad loved the food and the meals were always well presented and tempting. I cannot praise the staff enough for their care of Dad. He became very poorly and they always treated him with care and dignity. They always went the extra mile for him. Every member of staff is kind, caring and approachable. They always found time to answer our questions and reassure us. Heatherdale is a lovely home with brilliant staff and I will always be grateful to them for making my Dad's last few weeks stress free and comfortable.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Heatherdale.
Thank you to the entire team for your dedication and kindness. You truly create a welcoming and caring environment for...
Thank you to the entire team for your dedication and kindness. You truly create a welcoming and caring environment for both residents and families.
Thank you so much for your kind words. We are so glad to hear that our team was able to support your family during this transition. Creating a welcoming and caring environment is so important to us and your family's needs are just as important to us as your grandmother's. I'll be sure to pass your gratitude and kind words on to the staff at Heatherdale.
I would like to thank you all for the support you have given me without that this journey would have been so much...
I would like to thank you all for the support you have given me without that this journey would have been so much harder.
Thank you for your kind words. We're so pleased to hear your mother is receiving the care she needs and that our staff's passion for the role is being recognised. We'll ensure that these kind words are passed on to the team at Heatherdale.
Particular praise for the manager who keeps me very well informed with difficult decisions and...
Particular praise for the manager who keeps me very well informed with difficult decisions and navigating the care which my relative receives.
We are thrilled to hear that your relative has had a positive experience during their 6-week stay with us at Heatherdale. We're grateful for your feedback on their kindness and helpfulness. We're also pleased to hear that our manager has been able to provide you with the information and support you...
We are thrilled to hear that your relative has had a positive experience during their 6-week stay with us at Heatherdale. We're grateful for your feedback on their kindness and helpfulness. We're also pleased to hear that our manager has been able to provide you with the information and support you need during this time, and we appreciate your recognition of their efforts, and we'll ensure to pass the feedback onto the team at Heatherdale.
The staff and atmosphere at Heatherdale always give you reassurance that your loved one is being cared for by a professional, caring and kind organisation. Well done to all.
The staff and atmosphere at Heatherdale always give you reassurance that your loved one is being cared for by a professional, caring and kind organisation. Well done to all.
Thank you for your lovely review of Heatherdale. We're thrilled to hear that you are happy with the quality of care your loved one is receiving and we will make sure to pass on your kind words to the rest of the team.
For the two months I have been visiting, the care home and staff have been excellent and made a difficult transition very pain free. They support the resident and family very well and answer questions quickly and effectively.
For the two months I have been visiting, the care home and staff have been excellent and made a difficult transition very pain free. They support the resident and family very well and answer questions quickly and effectively.
It will be a hard task to write a review which does justice to the love, care and support my father was shown when he became a resident at Heatherdale. From the moment you enter Heatherdale you can feel the warmth and affection between the staff and residents and the sense of community that...
From the very start, the manager and her staff made the transition for my father from living independently at home into residential care as stress-free and happy as they possibly could. Any request no matter how trivial was answered with the manager's unswerving response that this was now my father's home so of course his wishes would be complied with. The compassion and professionalism shown by the manager and every member of her staff cannot be praised highly enough. The respect and welcome shown by all of them to everybody who enters Heatherdale and the obvious pride they have in their home is a glowing testament to the love and hard work they all share. With my gratitude always for your kindness.
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Having worked at Heatherdale for 20 years, Allison’s journey with Wellburn Care Homes started in 2003 when she joined Heatherdale as a Care...
Having worked at Heatherdale for 20 years, Allison’s journey with Wellburn Care Homes started in 2003 when she joined Heatherdale as a Care Assistant. In 2006, she was promoted to Team Leader before working her way up to management, becoming Home Manager of Heatherdale in 2008. Allison finds the job very rewarding and enjoys the diversity of the role as no two days are the same.
Qualifications:- LMC Level 4
Lisa joined the Heatherdale Team when she left school 27 years ago. When Wellburn Care purchased the home in 2000, Lisa decided to remain at...
Lisa joined the Heatherdale Team when she left school 27 years ago. When Wellburn Care purchased the home in 2000, Lisa decided to remain at Heatherdale and “give the new company a chance!” She was promoted to Team Leader in 2003. Allison tried on many occasions to persuade Lisa to apply for the post of Deputy Manager, and finally, in March 2023, Lisa agreed to give the post a try and has never looked back. She finds the role rewarding and learns something new every day.
Lisa holds an NVQ Level 2 & 3 and a Level 3 in Leadership and Management.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 36 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
9.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherdale to verify any information. View our terms and conditions. Heatherdale has an Enhanced Service -what an Enhanced Service includes.