Summerhill

The Dunterns, Alnwick NE66 1AL
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9.7 45 Reviews
  • Summerhill, Alnwick
Summerhill is a 29-bed care home in Alnwick which supports people with a wide range of care needs.

Residents can take advantage of a hydrotherapy room, off street parking with level access and weekly visits from a hairdresser.

Each resident is treated with respect, their privacy protected and their dignity preserved.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

These prices are only a guideline, please contact Summerhill to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Caroline Thomas (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Single Rooms with ensuite Wet Room (29)

Summerhill Reviews (45)

Total of 45, showing 41-45
9.7

Summerhill has a Review Score of 9.7 (9.675) out of 10, based on 8 reviews in the last 2 years. Over all time Summerhill has 45 reviews.

Overall Experience

  • 39
  • 5
  • 1
  • 0
  • 0

Date Published

45
2
2
8
37

Review from R B (Son of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Summerhill provides excellent staff, facilities and environment for residents of all abilities and positions of health. The staff are so flexible to each resident's personal wishes which extends to the overall wellbeing of the whole ambience.

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Review from Mandy T (Daughter of Resident) published on 7 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience of Summerhill care home has been wonderful. My mother has resided six years now. Her condition has increasingly worsened over the years, needing constant and very difficult care at times. The care home has gone our of their way to help keep my mother at Summerhill, I'm sure other
care homes would have moved her on. A special mention to the manager she is amazing.

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Review from J M (Daughter of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother who is nearly 95 years of age has been in a care home for two years following a stroke. Having read articles in the press about poor care and standards at some care homes I consider that we are really lucky to have found a care home such as the one she is in. She has a lovely room overlooking
the garden and I cannot praise the staff highly enough.

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Review from L L (Regular Volunteer) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During this month seasonal entertainment for residents included a performance by a local Barbershop group, an accordion/guitar duo playing for an afternoon party, Christmas bingo, a visit from a puppet theatre and carols by children from a nearby school.
These activities are not unusual as every few
weeks the staff organise special events alongside weekly reading groups, craft sessions, flower arranging, bingo and pre-lunch gentle exercise.
The staff are professional but at the same time treat residents as part of the Summerhill family.
My mum received outstanding support and care from 2009 to 2015 and I volunteer twice weekly to say thank you.

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Review from Jeanette H (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Summerhill is a friendly and welcoming home. Residents and guests are treated as family with dignity, respect and fun. Nothing is too much trouble for the caring staff. My mum can have anything that she wants or takes a liking for. You just have to say and it is there! It takes a huge weight off our
shoulders knowing she is safe and well. You are included in all aspects of life there and communication both ways is excellent. Concerns are quickly and efficiently dealt with. I would rate this home amongst the highest!

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Summerhill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Summerhill is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Summerhill is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (1)

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Caroline Thomas

Job Title: Manager

Summerhill is a residential care home owned by Raycare Ltd. The person in charge is
Caroline Thomas who has over 20 years’ experience in elderly care.
Caroline is passionate about providing every resident at Summerhill with the absolute
best experience that the team at Summerhill can offer. Everyday provides another
opportunity to make someone smile!
Summerhill has a home from home atmosphere, and we consider ourselves a family;
many of our staff have been with us for many years.

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