Barchester Station Court Care Home

138 Station Road, Ashington NE63 8HE
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9.7 68 Reviews
  • Barchester Station Court Care Home, Ashington
This state-of-the art home provides clients with a luxurious and spacious environment, nestling in its own beautifully maintained grounds. Station Court is surrounded by local amenities making it very much a home within the community. They offer care and support for those with dementia alongside expert residential and respite care. They also provide care for people with a physical disability.

A team of highly-qualified staff really focus on the individual needs of residents with a tailored care plan for each individual. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents

They look forward to welcoming you for a visit!

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1229
  • Self-Funded Residential Dementia Care: from £1229
  • RESPITE Self-Funded Residential Care: from £1229
  • RESPITE Self-Funded Residential Dementia Care: from £1229

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Station Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Kelly (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (2)

Barchester Station Court Care Home Reviews (68)

Total of 68, showing 41-60
9.7

Barchester Station Court Care Home has a Review Score of 9.7 (9.729) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Station Court Care Home has 68 reviews.

Overall Experience

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Date Published

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Review from Sandra L (Niece of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle unfortunately passed away recently. The care he received was exceptional, he was treated with love and dignity to the end. I would like to thank each and every member of staff for their compassion at a difficult time.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback. Care and quality is very important to us all at Station Court.

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Review from Maureen C (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend this home. Mum was resident from February 2017 until she passed away on 10 April 2020. All staff were approachable, friendly, caring individuals who looked after mum as if she was their own. The home had a homely feel and kept clean and tidy and as well as caring for mum,
provided support to me too and made me feel very welcome. I send all the staff my best wishes for their futures. Thank you!

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review we appreciate your kind comments and always make residents and families feel welcome and treat them with respect, dignity and offer individualised person-centred care.

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Review from Linda J (Niece of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I received a postcard with a photo of my aunt on and with it a small heart on saying A little hug from me to you. It was a lovely surprise and to see her looking so well. I cannot praise the staff enough on how they have managed to keep the coronavirus out of the home. To know my aunt is safe
and well gives all her family peace of mind. She has only been there since January but the staff has helped her to settle in and the care she receives is amazing. Thank you.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you, Linda, for your lovely feedback the team at Station Court has worked tremendously during the past few months to keep the residents safe and have continued to ensure all our residents keep in contact with their loved ones during this time we will continue to deliver high standards of care and quality is very important to us in meeting each individual residents' needs and ensuring they maintained a good quality of life at all times.

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Review from Christine S (Daughter of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager at Station Court fosters a very open and compassionate culture within the home which he models to all members of his team. Consequently, the care and compassion shown to all who live in Station Court is excellent. Every member of staff is approachable, responsive to contact and shows awareness
of the best approach required for each individual resident. My 98-year-old father who has always been highly independent made his own decision to seek a residential home. We undertook a lot of research before he moved into the home. He has spontaneously said that he feels safe and well cared for, " I feel like a member of a family here at Station Court".
The excellent commitment at all times of the whole staff team is apparent for all to see, but within the very challenging context of Covid 19 it has proved to be superb.
We may not be able to visit at the moment but we have peace of mind that my father is safe and very much cared for by those who support his daily life. Excellent.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S O (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Station Court Care Home for well over a year now. It was very difficult to hand over her care when she was no longer able to live at home. I looked at many homes, but I feel very sure that Station Court was the right choice for her. She has a very nice bedroom and bathroom, the
decor throughout the home is lovely, but more importantly, the care, consideration and respect she is given; is outstanding. She has dementia, and the carers and staff are professional, caring and knowledgeable. Trusting her care to Station Court has taken a great deal of stress away from me as I know my mother is safe and cared for in a very friendly and compassionate environment and I never believed I could be happy to leave her to be cared for by others.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review, and we are proud to support all of our residents and families within Station Court

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Review from B H (Granddaughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing care home. Love, care and compassion from all members of staff.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review. We feel that all residents who live with us should be treated with love, compassion, respect and dignity at all times.

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Review from Valerie G (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can only describe staff from top to bottom as excellent, their care and genuine concerns about residents is second to none and more like friends than staff. Always treat residents with dignity and respect. Top marks to them all.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S A (Friend of Resident) published on 23 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There's a lovely welcoming feeling as you enter Station Court.
The staff are always welcoming and caring to visitors and residents.
The resident's facilities and rooms are bright and welcoming.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jeff S (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have no problem with Station Court and all seems well with food and cleanliness. The home is warm and welcoming. The only problems we may have had are normally sorted out with no fuss.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review - we appreciate your feedback.

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Review from Jacqueline W (Relative of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my uncle, who is on the dementia unit, every week. I always feel welcome and the staff are very good with the residents. There are always activities going on. Also, seen recently, residents having a one-to-one with carers, which residents loved. Station Court is always kept to a clean, high
standard.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review. We are pleased with your review as we always strive to meet the needs of individual residents with high standards at all times.

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Review from M A (Wife of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From management through to domestic staff, everyone is very professional but in a caring way. The home, whilst being very airy and spotlessly clean, has a homely feel. The carers interact with residents. I have seen them dancing with my husband while he plays his music. They handle his difficult behaviour
very well indeed. My husband has been in Station Court for five months and I am more than happy with my choice.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your kind feedback and we are so pleased we can support your husband with his daily care needs and yourself when you visit your husband.

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Review from Jade M (Daughter-in-law of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother in Law went into the home for a week of respite care. The staff were very welcoming and friendly as she was very nervous. They bent over backwards to make her feel comfortable e.g. helping set up a TV for her. She was very happy with her stay and said when she was leaving that she would be
happy to live there! Oh, and she won't stop raving about the food.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review and lovely comments we are pleased your Mother in Law enjoyed her stay with us.

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Review from M F (Wife of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was clean, tidy and nicely decorated. The staff are pleasant, efficient and hard working. The food was good and plentiful. Overall a nice place to stay.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback, we are pleased you enjoyed your respite stay with us and look forward to supporting you with any further respite planned.

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Review from Gillian W (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Station Court.
My Mum was in Station Court for 4 years before we had to take the difficult decision to move her to full-time nursing care. The care she received at Station Court was fantastic, she was treated with the utmost respect and dignity at all times. I was kept fully informed
of all aspects of her care.
The management and staff are amazing. They always knew where my Mum was - even though it is a relatively large home over 2 floors. My family and I have always been made to feel like we are part of the Station Court family. The staff always consider the needs of the residents, for example, when I was advised to move her to the upstairs specialist dementia facility of Memory Lane, I choose a room overlooking the garden, but it was pointed out that she would be better in a room which was the same position as downstairs so she was less confused when walking to the dining hall. I only hope my mum receives the same level of love at her new place.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review, it was a pleasure caring for your mum and we wish well in her new home.

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Review from Stephen R (Son of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Station Court just before Christmas and has been consistently well cared for ever since. All the staff I have met are caring and professional. The home is clearly well managed with a friendly atmosphere whenever we visit.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review, Stephen, and we are pleased your mum and yourself are happy with the care at Station Court.

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Review from Douglas K (Brother of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with conditions. Always immaculately clean. All the staff courteous and polite at all times. I would not hesitate to recommend to anyone who asked.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your feedback. Our residents and families are very important to us

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Review from Amy F (Granddaughter of Resident) published on 23 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was fantastic, when my grandma was in they looked after her and on arrival, they would warmly welcome you and offer you a hot drink and a biscuit. When my grandma took bad and only had a few weeks left with us, the staff where fantastic, they never left my grandmas side and they helped
us all the way through to my grandma last day.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you Amy for your kind review, we are pleased that you were happy with the fantastic care we deliver within our home.

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Review from Susan A M (Niece of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, attention and patience the staff show with the residents is outstanding. My aunt is clearly comfortable and well cared for. I am always contacted if there are any decisions to make or there any concerns.
I am confident that the welfare of my aunt is always a priority with the staff and that
all her needs are met.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your feedback we always put the needs of the individual residents first

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Review from John P (Son of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad is getting is first class and professional. His room, meals and activities also get an A plus. Always find the staff approachable and informative at all times.

Reply from Ray Robson, General Manager at Barchester Station Court Care Home

Thank you for your recent review. We are always happy to support individual residents and we build excellent relationships with resident, families and it's a pleasure caring for your father.

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Review from Celia M (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Station Court Care Home provided excellent support and care for my father who was a resident there for three years. All members of staff are very caring, friendly and work well together as a team. In particular, during my father's final illness the staff went above and beyond in both in the
care provided to my father and the amazing support they gave to us all as family members. I highly recommend Barchester Station Court Care Home.

Reply from Ray Robson, General Manager at Barchester Station Court Care Home

Thank you, Celia, for your Lovely feedback. It was a pleasure caring for your father we pride ourselves on good care.

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Current Review Score: 9.7 (9.729)

Overview of Review Score

The Review Score of 9.7 (9.729) out of 10 for Barchester Station Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Barchester Station Court Care Home is calculated as follows: ( (199 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 262 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Station Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

Meet the Team (15)

Sarah

Sarah Kelly

Job Title: General Manager

Joined: 2020

Hi, I'm Sarah the General Manager at Station Court, I am proud to run this home with a great team alongside me.


Before starting in this position I was a general manager and peripatetic manager supporting care services in south Tyneside and Nottinghamshire, and have worked in care for over 20 years. I have worked and managed a range of services from learning disabilities, mental health, residential, nursing and dementia and challenging behaviour services


I look forward to welcoming you to our home.

Andrea

Andrea Handysides

Job Title: Deputy Manager

Joined: 2020

Hi my name is Andrea, and i am the Deputy Manager at Station Court.
I began my career in care in 2005 as a care assistant, working my way up gaining knowledge and qualifications to become a senior carer and later a unit manager. I began my career with Barchester as a care practitioner before taking a promotion to Deputy Manager at Station Court, I am looking forward to the new challenge and opportunities within this new role.


What I love most about my job is making a difference and providing a high standard of care to those I care for.

Kerry

Kerry Hunton

Job Title: Home Adminsitrator

Joined: 2025

Hi, my name is Kerry and I am the home administrator here at Station Court.
I have 19 years previous experience in senior management, administration and head office roles.
My job is to ensure our homes runs smoothly from invoicing to recruitment and assisting family members, visitors and residents however I can.


I love meeting people from all walks of life and no two days are ever the same! I look forward to welcoming you into our home in the near future.

Phil

Phil Archer

Job Title: Head of Maintenance

Joined: 2024

Hi my name is Phil and I am the Head of Maintenance at Station Court. I began my career in factory work before receiving my NVQ level 3 in management and finding my passion in maintenance work, I have many years experience of in maintenance in care homes and look forward to my new venture at Station Court with a great team alongside me.


I am responsible for maintaining the home and ensuring it is a safe place to live and to ensure we are providing our residents with the best premium experience. I love all aspects of my role but decorating is a passion of mine.

Carly

Carly Chesney

Job Title: Activities Coordinator

Joined: 2011

Hi, my name is Carly and I am the home's Activities Coordinator.


I am passionate about enhancing our resident's daily lives and delivering a person-centred life enrichment activity programme is very important to me to ensure that our residents continue to lead fulfilling lives doing things that they want to and enjoy. Our programme is varied from excursions out on the minibus ensuring our residents are connected to their local community, hosting events here in the home, virtual events and themed days – no day is the same!

Wendy

Wendy Hancock

Job Title: Head Housekeeper

Joined: 2023

Hello my name is Wendy and I am head housekeeper at Station Court care home.


I enjoy all aspects of meeting new people and have previously worked in retail working as a section leader and duty manager at department stores before joining the team at Station Court. My role is to ensure residents at Station Court have a safe, comfortable and clean environment to live in. The most important thing to me is the residents' wellbeing at Station Court.

David

David Thompson

Job Title: Head Chef

Joined: 2024

Hi, my name is Dave and I am the Head Chef at Station Court Care Home.


I have worked in the hospitality sector for 30 years, completing my qualifications to be a chef in 1994 I have a wealth of experience as a head chef in both restaurants and care homes and look forward to being part of the team at Station Court.


I am passionate about food, especially creating show-stopping cakes and taking pride in producing the very best for our residents. My team cater for residents' individual dietary needs and ensures that our home-cooked menus with freshly prepared seasonal produce offer choice, nutrition and quality.

Natasha

Natasha Young

Job Title: Senior Carer

Joined: 2025

Hello, my name is Natasha and I am a senior carer at Station Court.
I have worked in healthcare settings for 18 years. I was a care assistant for 15 years and gained my qualifications and have worked as a senior carer for 3 years. I am currently working towards my NVQ level 4 in management.


I love helping people and get a sense of satisfaction from seeing how my care makes a difference to our residents lives.

Liam

Liam McCrostie

Job Title: Senior Carer

Joined: 2011

Hello my name is Liam, I am a senior carer at Station Court. I began my career as a care assistant and worked my way up to a senior role gaining qualifications through Barchester.


The most important thing to me about my job is truly making a difference to the lives of the people I care for and support. I am a dementia champion and I am passionate about providing a fulfilling life for residents living with dementia on our memory lane community and supporting family members.

Catherine

Catherine Allen

Job Title: Senior Carer

Joined: 2025

Hello, my name is Catherine. I am a senior carer at Station Court Care home.


I have a vast experience and have worked for over 20 years in healthcare roles. I began my career as a housekeeping assistant, then moved on to a care assistant role and gained my qualifications to become a senior carer, a position I have held for 15 years.


I am very passionate about delivering person centered care and really getting to know the people I support and care for at Station Court care home.

Joseph

Joseph Graham

Job Title: Senior Carer

Joined: 2024

Hello, my name is Joe. I am a senior carer at Station Court. Prior to joining the Barchester team, I worked in the healthcare sector for 8 years as a care assistant and relief senior carer. I gained my NVQ level 3 then began my career with station court as a senior carer.


It is important to me that the residents come first, and I am passionate about delivering quality, person-centred care and support.

Judith

Judith Smith

Job Title: Nightshift Senior Carer

Joined: 2019

Hello my name is Judith and I am a night shift senior carer at Station Court.
I have 28 years prior experience in healthcare roles and I am currently working towards gaining my NVQ level 3 and I have recently enrolled in my leadership qualification with Barchester Healthcare.


The most important thing to me in my role is making a positive difference to the people I care for and I am passionate about providing the best person centred care and ensuring my team do the same.

Joy

Joy Weaweh

Job Title: Nightshift Senior Carer

Joined: 2024

Hello, my name is Joy, and I am a night shift senior carer at Station Court.
I have 3 years’ previous experience in other healthcare roles. I have recently gained my NVQ level 3 award and I love to study and learn new things regarding my role.


I am passionate about ensuring the residents I care for feel fulfilled and content and I love to bring them joy.

Nikideka

Nikideka Odebeatu

Job Title: Nightshift Senior Carer

Joined: 2024

Hello, my name is Deka and I am a night shift senior carer at Station Court Care Home. I hold a diploma level 3 in health and social care qualification.
I am passionate about making a positive difference to the residents I care for throughout the night and I love brightening up their mornings, putting smiles on their faces really means the world to me.

Cristal

Cristal Collins

Job Title: Nightshift Senior Carer

Joined: 2024

Hi, my name is Cristal and I am a nightshift senior carer at Station Court Care. I have 11 years prior experience in healthcare roles and hold my NVQ level 3 in health and social care.
I am passionate about ensuring the residents I care for receive the highest standards of care and my favorite part of my role is truly making a difference to the lives of those I care for and helping them to start their day in a positive way.

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