Barchester Woodhorn Park Care Home

Woodhorn Road, Ashington NE63 9AN
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9.9 79 Reviews
  • Barchester Woodhorn Park Care Home, Ashington
Barchester Woodhorn Park Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided by Barchester Woodhorn Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1233

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Woodhorn Park Care Home to find out the exact price for your requirements.

Contact Barchester Woodhorn Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Woodhorn Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Emma Saunders (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (61)

Barchester Woodhorn Park Care Home Reviews (79)

9.9

Barchester Woodhorn Park Care Home has a Review Score of 9.9 (9.929) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Woodhorn Park Care Home has 79 reviews.

Overall Experience
  • 64
  • 13
  • 2
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Date Published
  • 79
  • 4
  • 5
  • 17
  • 62
Reviewer Connection to Barchester Woodhorn Park Care Home
  • 33
  • 12
  • 7
  • 6
  • 6
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
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Total of 79, showing 21-40
Review from Chris A (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent music and afternoon entertaing residents and family. Great to see staff here helping out, making everyone welcome. watching residents smile and enjoy the company of others. Rolling back the years. The team are invaluable to us as family members knowing our family and are safe and well looked
after. Thank you all.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Woodhorn Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from S S (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone always extremely supportive towards both me and mum. Mum enjoys all the staff chatting and laughing with her nothing is a bother to them. Wonderful care home.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Woodhorn Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from Trish C (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff couldn't do enough for my dad. All the staff including management have all gone out of their way to make sure my dad's needs were met. There was an issue with my dad with another resident and was dealt with promptly. Couldn't thank them enough for everything they did to resolve the situation.
Barchester should be over the moon to have staff like these.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Woodhorn Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
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  • Value for Money
Review from Julie S (Daughter of Resident) published on 9 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we could not be more pleased with the care my dad receives here, he has been in Barchester Woodhorn Park Care Home since last year and settled in straight away with the help from the staff and senior management with a dementia care plan in place. All the staff are very attentive, caring
and involve my dad as well as all the other residents on a daily basis doing different activities and fun days. All our family are kept informed on how my dad is doing and make us feel welcome every time we visit, nothing seems to be too much trouble. Every time you go in everyone in the home is smiling, happy, clean and having fun, it's lovely to see especially to see my dad so happy, we would highly recommend Barchester Woodhorn park care home.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Woodhorn Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vicki M (Granddaughter of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
The home is not in the best of repair. Some areas are damp. My relative is not always cleaned properly and often has other people's clothes on, even though they are labeled. Standards have slipped from when we first had to come to the home.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Woodhorn Park Care Home
Thank you for taking the time to write a review about Woodhorn Park. We are sorry to read you feel our standards have slipped within the home. I can assure you our team has been round and there are no…read more
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Review from Brenda D (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been in Woodhorn Park for three years. Our family are very satisfied with the care and support that Mam receives. The staff are very approachable and understanding of the care Mam needs. Having a debilitating disease, Mam needs 24-hour care. We have faith and confidence in the care Woodhorn
Park provides.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Rooms
  • Value for Money
Review from Michelle C (Daughter of Resident) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home has been fantastic with our mother. Anything she needs or wants, they do; they have also rung myself if my father hasn't turned up to visit Mam (Dad is in poor health). They have also taken time to ask about my own health as it's a very stressful time with both parents.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret W (Daughter of Resident) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Woodhorn Park in November last year and I can’t praise the home enough. From the manager to all the care staff and support staff have gone above and beyond to assist my parents to settle into their new home and care for them. My parents are happy which makes me very happy. I just
want to say a very big thank you to you all.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue L (Daughter of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent a week at Woodhorn Park before Christmas to allow me to have a break. I was worried as she had never been in a care home before. However I need not have worried, the home was outstanding. She loved every minute of it. The staff were amazing and made her feel very welcome. There were lots
of activities to join in with and she loved the ‘ banter’ with the staff and other residents.
She was very happy there which was a relief for me and has asked when will she be going again.
I can only highly recommend Woodhorn Park.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Wife of Resident) assisted by family/friend published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful facilities shown and demonstrated by the staff. Very kind staff. Fantastic activities for residents. Immaculately clean. Not the feeling of a residential home. Very much a happy home from home. All interests taken in account for the individuals. Absolutely fantastic atmosphere. We would both
accept this place for ourselves as our final home.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Value for Money
Review from T F (Daughter-in-law of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law has been a resident in the home for approximately 2 years. Our family has been happy with the care provided. Staff have been generally helpful and approachable. It feels that she is being cared for at a good level. Staff are quick to respond to any requests from family.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caron N (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home is absolutely fabulous and all the staff are helpful, kind, nothing is a bother at all, my dad is very happy here and most importantly he feels safe. It's like a 5-star hotel rather than a care home. Thank you all for looking after my dad.
Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home
Thank you so much for taking the time to complete this glowing review. We are absolutely delighted to receive such positive comments from you. It is an absolute pleasure to be part of your Father's…read more
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Review from Lynn B (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home itself is bright, fresh and looks welcoming. The staff are very helpful and friendly. They are taking good care of my dad putting in measures to let them know when he is on the move (fall risk, no dementia) as he is reluctant to use his call button. The food seems varied and balanced.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colleen B (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodhorn Park is a lovely bright cheery care home. Staff are extremely pleasant, supportive and helpful to residents and family members. Easy staff to talk to.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from O G (Daughter of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is bright, clean and very well decorated and designed for comfortable living. The staff are excellent they have an excellent understanding of my mothers needs and demonstrate their affection for her. The staff are happy and very attentive to my mother. They are welcoming and reassuring to the
family. We feel so fortunate to have her in such a lovely home where she is catered for with such genuine care and affection.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review and kind words about the home and the team, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Rooms
  • Value for Money
Review from P P (Wife of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R G (Husband of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care at the home.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Woodhorn Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret S (Niece of Resident) published on 21 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and professional. The needs and wellbeing of the residents are their priority. Knowing our loved ones are treated with dignity, respect and love mean so much to us. The care shown during Covid has been exceptional. Communications is always good. Our aunt loved living at Woodhorn
Park.
Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home
Hello Margaret,
Thank you so much for taking the time to complete a review. It is an absolute joy to be a small part of your aunt's daily life, she is a delight to be around and is such a happy lady…read more
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Review from Peter W (Son of Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who will be 97 in January has been in the home for 9 years. Although getting on in years, she is always cheerful when we visit. The staff at the home are very caring and could not do enough for you. The new covid designated visitor suite is very comfortable, under the circumstances, but it
does allow us to see our loved ones. Hopefully, things will get back to normal in 2021.
Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home
Thank you Peter for taking the time to submit this wonderful review, it is appreciated by all of us and your mother is an absolute joy to care for. We are pleased you are enjoying the visiting suite…read more
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Review from Linda J (Niece of Resident) published on 24 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and caring. How they have managed to keep Covid-19 out of the home is amazing. My aunt was, and is, being very well looked after. I have no worries about her.
Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home
Thank you very much for your kind comments. It is an absolute pleasure to be a small part of your lovely aunt's life. She is amazing
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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Barchester Woodhorn Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Barchester Woodhorn Park Care Home is calculated as follows: ( (184 Excellents x 5) + (14 Goods x 4) ) ÷ 198 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Woodhorn Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (1)

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Emma Saunders

Job Title: General Manager Joined: 2018

My aim is to ensure residents, staff, families and visitors all feel they are in a caring, welcoming environment and being supported by every member of our team.


I began my career as a Home Administrator then progressed to Commercial manager within Woodhorn Park and have gained experience and qualifications to progress to my current role. Barchester has a high standard of care and a superior lifestyle delivered throughout the company, and I endeavour to deliver those same values in our home. I always enjoy spending time with residents and their families and am always available for a chat about our home, staff, services and most importantly, our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Woodhorn Park Care Home to verify any information. View our terms and conditions. Barchester Woodhorn Park Care Home has an Enhanced Service - more info.